It can be confusing and frustrating to see a Gmail warning message, such as "Be Careful with this message. The sender hasn't authenticated this message so Gmail can't verify that it actually came from them.", especially when your DMARC reports indicate 100% success for DKIM and DMARC. This intermittent behavior suggests that while your core authentication protocols are correctly configured, other factors influence Gmail's assessment of your email's trustworthiness.
Key findings
Intermittent warnings: The sporadic nature of these warnings often points to transient issues like DNS failures or inconsistent DNS resolution, rather than a permanent misconfiguration. Understanding why legitimate email fails DMARC can shed more light on these situations.
Beyond DMARC pass: While passing DMARC is crucial for authentication, Gmail (and other mailbox providers) use a multitude of signals to assess sender reputation, including content, user engagement, and historical sending behavior. A DMARC pass does not guarantee perfect inbox placement or eliminate all warnings.
SPF alignment: Even if DKIM is aligned and passing DMARC, lack of SPF alignment can sometimes contribute to a lower trust score, leading to warnings. Ensuring both SPF and DKIM align with your 'From' header domain strengthens your authentication posture.
Mail forwarding: Email forwarding services can sometimes break SPF or DKIM, even if direct sends pass DMARC, leading to authentication issues and warnings. For more detail on fixing DMARC fail errors, consult resources like Kinsta's guide on fixing the DMARC fail error.
Key considerations
Holistic deliverability view: Focus on the broader picture of email deliverability, which includes not just DMARC, SPF, and DKIM, but also sender reputation, content quality, and recipient engagement. Avoiding Gmail security warnings requires a comprehensive approach.
Monitor DNS consistency: Regularly check your DNS records for consistency and availability from various geographic locations to rule out intermittent lookup failures impacting authentication.
Implement SPF alignment: If only DKIM alignment is currently in place, work towards implementing SPF alignment to provide a second, robust authentication signal for your domain.
Review content and engagement: Even with perfect authentication, content that triggers spam filters or low engagement can lead to warnings. Analyze your email content and monitor recipient interaction.
Email marketers often find themselves perplexed when Gmail displays warning messages despite seemingly perfect DMARC, SPF, and DKIM configurations. Their experiences highlight the nuances of email deliverability, where authentication is a necessary, but not always sufficient, condition for avoiding flags.
Key opinions
Intermittent nature: Many marketers report the warnings are not consistent, making diagnosis difficult and pointing to transient issues or specific recipient environments.
Authentication perception: There's a common belief that if DMARC shows 100% pass rates, then authentication issues are resolved, often overlooking the subtle aspects of alignment or external factors. Understanding what Gmail's 'dangerous message' alert means is critical.
SPF alignment importance: Marketers frequently consider setting up SPF alignment as a potential solution, even when DKIM alignment is already passing DMARC.
Ruling out common causes: Initial troubleshooting often involves quickly checking for obvious issues like mail forwarding or content rewriting, which can impact authentication.
Key considerations
Don't rely solely on reported passes: While DMARC reports show authentication success, they don't capture all signals Gmail uses. Investigate other factors like sender reputation and content. To avoid your emails going to spam, a deeper dive is often needed.
Examine the full email path: Look for any intermediate hops or security gateways that might be altering email headers or content, even subtly, after authentication. Refer to WP Mail SMTP's guide on fixing Gmail warnings.
Test SPF alignment: If SPF is present but not aligned, actively work to align it. This provides a stronger, more consistent signal to Gmail regarding your domain's authenticity.
Monitor domain reputation: Even if authentication is perfect, a low domain reputation can trigger warnings. Actively monitor your Google Postmaster Tools domain reputation and address any negative trends.
Marketer view
Marketer from Email Geeks states they are seeing intermittent warning messages from Gmail despite DMARC passing with 100% DKIM and DMARC success rates.
17 May 2024 - Email Geeks
Marketer view
Marketer from Spiceworks Community reports that Google is blocking their Office 365 domain emails and rejecting messages despite passing SPF, DKIM, and DMARC.
20 Feb 2024 - Spiceworks Community
What the experts say
Email deliverability experts agree that while DMARC, SPF, and DKIM are foundational, they are not the sole determinants of inbox placement or the absence of warning messages. These warnings often stem from a complex interplay of authentication results, sender reputation, and even transient network conditions.
Key opinions
DNS issues: DNS failures or inconsistent DNS results are frequently cited as culprits for intermittent authentication problems that lead to Gmail warnings.
Mail forwarding: While sometimes ruled out, mail forwarding remains a common cause of authentication breaks, impacting SPF and DKIM validation at the recipient's server.
Beyond basic authentication: Experts emphasize that mailbox providers like Gmail consider many factors beyond just DMARC, SPF, and DKIM. Mailjet provides a comprehensive guide on how DMARC works, but it's part of a larger ecosystem.
Diagnostic tools: Using tools like Aboutmy.email is recommended for a deeper dive into how a specific email is authenticated and perceived by various mail systems.
Key considerations
Comprehensive diagnostic approach: When troubleshooting, look beyond superficial DMARC pass rates. Analyze email headers thoroughly and use advanced tools to check every step of the email's journey. Google Postmaster Tools can provide valuable insights.
Sender reputation monitoring: Continuously monitor your sender reputation. A decline in reputation, even with perfect DMARC, can trigger warnings. Low sender reputation is a major factor for Gmail.
Ensure full alignment: Verify that both SPF and DKIM are not only passing but are also in alignment with your 'From' domain. This strengthens DMARC's effectiveness.
Content quality: Even authenticated emails can be flagged if their content resembles spam or phishing, or if they generate high complaint rates.
Expert view
Expert from Email Geeks suggests that DNS failures, inconsistent DNS results, or mail forwarding are the primary guesses for why Gmail might show warnings despite DMARC passing.
17 May 2024 - Email Geeks
Expert view
Expert from Spamresource.com advises that email authentication is a foundational layer, but a sender's historical behavior and reputation are equally, if not more, influential in Gmail's filtering decisions.
15 Apr 2024 - Spamresource.com
What the documentation says
Official email documentation and industry standards consistently define DMARC, SPF, and DKIM as fundamental authentication mechanisms. However, they also implicitly or explicitly state that these are part of a larger security and deliverability framework, where sender reputation and other signals play a critical role in how emails are processed and displayed to recipients.
Key findings
DMARC's role: DMARC is designed to prevent email spoofing and phishing by validating the sender's identity against SPF and DKIM authentication, and by checking for alignment with the 'From' domain.
Alignment is key: For DMARC to pass, the domain used for SPF or DKIM must align with the domain in the 'From' header, ensuring the email truly originates from the claimed sender.
Reputation signals: Mailbox providers, including Gmail, integrate DMARC results with a broad range of reputation signals (e.g., spam complaints, bounce rates, user engagement) to make filtering decisions, which can include displaying warnings. Fortinet provides an overview of how DMARC works.
Intermittent failures: Technical documentation sometimes acknowledges that transient network issues or DNS resolution problems can lead to intermittent authentication failures at the recipient's end, even if records are correctly configured.
Key considerations
Adhere to sender best practices: Beyond technical authentication, follow all recommended sending practices to build and maintain a strong sender reputation, minimizing the chances of warnings. Consult our simple guide to DMARC, SPF, and DKIM.
Monitor delivery metrics: Utilize postmaster tools from major mailbox providers to track your domain's health, including spam rates and reputation scores, as these often correlate with warning messages.
Gradual DMARC policy enforcement: Start with a DMARC policy of p=none to gather reports, then gradually move to p=quarantine or p=rejectas your domain's authentication solidifies.
Check for content issues: Ensure your email content, including links and attachments, is clean and not inadvertently triggering spam filters, which can result in warnings.
Technical article
RFC 7489 (DMARC) states that DMARC builds on SPF and DKIM, providing a framework for domain owners to specify how unauthenticated mail originating from their domain should be handled by receivers.
22 Mar 2015 - RFC 7489
Technical article
Gmail's official documentation highlights that 'Be careful with this message' warnings are displayed when there are concerns about the authenticity or trustworthiness of the sender, even if basic authentication passes.