When we dive into Glockapps, we find a robust platform extending well beyond mere DMARC reporting. Its core strength lies in providing a holistic view of email deliverability, including comprehensive spam testing across various email clients, IP reputation monitoring, and uptime monitors. This multifaceted approach means we get a wider lens on our email health, identifying potential issues before they severely impact our DMARC compliance.
The DMARC reporting within Glockapps is quite detailed, offering insights into authentication results, sending sources, and threat intelligence. While DMARC is a key component, it integrates seamlessly with their other tools, making it a powerful solution for those needing an all-encompassing email deliverability suite. We appreciate how it attempts to consolidate several critical email-related tasks under one roof.
Fraudmarc Community Edition (CE) offers a much more focused, and indeed, minimalist, feature set. As an open-source solution, its primary function is to provide the raw DMARC aggregate and forensic (if available) reports, allowing users to process and analyze them. It’s essentially a foundation for DMARC monitoring, requiring a hands-on approach to set up and maintain the infrastructure.
What we find with Fraudmarc CE is that the 'features' are often capabilities you build yourself or integrate with other open-source tools. It provides the essential DMARC data, but for advanced analytics, notifications, or a polished user interface, we would need to invest significant technical resources. It's truly a community edition, built for those who prefer to be in the driver's seat of their data infrastructure.
How easy is each product to use
User experience
From our experience, Glockapps presents a relatively user-friendly interface, especially considering the breadth of features it offers. The dashboard provides a good overview of email performance, and navigating between spam tests, DMARC reports, and IP monitoring is straightforward. Setting up DMARC records is guided, and the reports are visually organized, making it easier to grasp complex data.
However, for beginners, the sheer volume of information and options can be a bit overwhelming at first. While powerful, mastering all its capabilities takes some time and familiarity with email deliverability concepts. We often find ourselves digging through various sections to get a complete picture, which, though effective, isn't always immediately intuitive for a novice.
Fraudmarc Community Edition, by its very nature as an open-source, self-hosted solution, demands a significantly higher level of technical proficiency for its user experience. There's no fancy dashboard or guided setup; we are expected to deploy, configure, and manage it ourselves. This means interacting with command lines, understanding server configurations, and potentially building our own interfaces for data visualization.
For users comfortable with technical implementation, this offers unparalleled control and customization. For everyone else, it’s a steep learning curve. The 'user experience' here is less about a polished GUI and more about the satisfaction of building and controlling our own system. It's a tool for engineers and developers, not for the average marketing or IT professional looking for a quick DMARC fix.
Which product has the best support
Support
Our interactions with Glockapps support generally indicate a mixed bag. While they offer live chat and email support, getting a hold of a human via phone can be a challenge, sometimes resulting in calls going to an answering machine. The quality of assistance received through chat or email can be quite helpful for navigating the platform's many features or understanding specific reports.
There are instances, based on user feedback, where specific issues, such as billing discrepancies or complex deliverability consultations, have led to frustration. However, for routine queries and guidance on using the tool, we've found their knowledge base and responsive chat support to be adequate, helping us make the most of the extensive feature set.
Fraudmarc Community Edition's support model is entirely aligned with its open-source nature, relying on community forums for assistance. This means there's no dedicated support team or direct line to experts. When we encounter an issue or have a question, our recourse is to post on the community forum and hope another user or a Fraudmarc team member provides a solution.
This approach fosters self-reliance and peer-to-peer learning, which can be incredibly valuable for those who enjoy troubleshooting and sharing knowledge. However, for time-sensitive problems or those requiring expert intervention, the lack of guaranteed or immediate support can be a significant drawback. It's a 'help yourself, or wait for others to help' situation, which requires patience and technical acumen.
Who should use each product
Suitability
Glockapps is best suited for a broad range of users who prioritize a comprehensive email deliverability suite over a barebones DMARC solution. Small to medium-sized businesses (SMBs) can benefit significantly from its integrated spam testing, IP reputation monitoring, and DMARC reporting, especially if they manage their own email marketing or transactional email systems. Enterprises can also leverage its extensive features for more complex email ecosystems.
For Managed Service Providers (MSPs), Glockapps offers a centralized platform to monitor multiple clients' email health, although specific multi-tenancy features might require careful management. It’s ideal for organizations that want to prevent email issues proactively and require detailed analytics without needing to build their own reporting infrastructure from scratch. We see it as a strong choice for those who value an all-in-one platform.
Fraudmarc Community Edition is specifically designed for technically advanced users and organizations who prefer a self-managed, open-source solution. This includes individual developers, technically proficient SMBs with in-house IT expertise, or even larger enterprises with a strong DevOps culture that want to integrate DMARC reporting into their existing infrastructure without vendor lock-in.
It is not generally suitable for MSPs looking for an easy-to-deploy, multi-client solution, nor for typical SMBs or enterprises without dedicated technical resources. If we enjoy tinkering, customizing, and controlling every aspect of our data, Fraudmarc CE offers that freedom. If not, the setup and ongoing maintenance could quickly become a burden rather than a benefit.
How does Glockapps compare with Fraudmarc Community Edition?
DMARC report analysis
Analyzes DMARC aggregate and forensic reports.
Raw data requires self-implementation of analysis tools
Source detection
Identifies email sending sources.
Forward detection
Identifies email forwarding loops.
Spoof detection
Detects unauthorized email spoofing attempts.
Notifications and alerts
Provides real-time alerts for DMARC issues.
Real-time email alerting for critical issues
Requires custom setup for alerts
Reporting
Offers detailed DMARC performance reports.
Visually rich and detailed reports
Provides raw data for custom reporting
API
Allows programmatic access to data and features.
API GET included in Enterprise plan
Open-source nature allows custom integrations
Multi-tenancy
Manages multiple domains/clients from one account.
Multiple sending accounts supported
Self-hosted, requires custom setup for multi-domain management
SPF flattening
Helps manage SPF record lookup limits.
Offered in other Fraudmarc products, not CE
Hosted DMARC
Provides DMARC record hosting and management.
Requires self-hosting and DNS record management
BIMI
Supports Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Monitors email security with MTA-STS and TLS-RPT.
Blocklists and reputation
Monitors IP and domain reputation against blacklists.
IP reputation monitors included
Requires integration with external tools
AI copilot
Leverages AI for insights or automation.
DNS monitoring
Monitors DNS records for changes or issues.
Uptime monitors included
Requires integration with external tools
Self hostable
Can be installed and run on user's own servers.
Completely open source for self-hosting
Free trial/free tier
Offers a free version or trial period.
Free plan with 10k DMARC messages
Completely free and open-source
Drawbacks and what to watch out for
When considering the drawbacks, Glockapps, while feature-rich, has faced criticism regarding its pricing adjustments and certain customer service interactions. The perceived value can be eroded by unexpected cost hikes or difficult support channels. On the other hand, Fraudmarc Community Edition's primary 'drawback' is its inherent demand for significant technical expertise for setup, management, and ongoing analysis, alongside the reliance on community support.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
3.9 / 5(18)
0 / 5(0)
Ridiculous payment confirmation policy
0.0 / 5
What do you like best about GlockApps?
I used to use this app all the time, unfortunately their policies have made it unusable
What do you dislike about GlockApps?
Was asked to provide bank statements and a photo ID to buy an upgraded plan. Totally over the line in terms of privacy and unnecessary for a piece of software.
What problems is GlockApps solving and how is that benefiting you?
Not email deliverability
Jacob L.
Marketing Small-Business (50 or fewer emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Price Hike, Increasing Costs by 400-500%
0.5 / 5
What do you like best about GlockApps?
It used to be a great cost effective tool
What do you dislike about GlockApps?
1 month after setting up and using the tool, they increased the price by 400-500%
What problems is GlockApps solving and how is that benefiting you?
Being able to test email deliverability - we can't tell how accurate it is
Will M.
Cofounder Small-Business (50 or fewer emp.)
Good Software, immoral practice
0.5 / 5
What do you like best about GlockApps?
Good software with great email delivery analysis. To be able to test on a freemium and see if it land into the inbox of Gmail, Outlook and other accounts is great. The analysis feature detects most of the issues.
What do you dislike about GlockApps?
Their email delivery consulting service is a scam, they advertise a money-back guarantee, and during the consultation, they only try to upsell you instead of giving the right solution. They don't provide the invoice for the purchase, and even when asked multiple times, they ghost you as soon as you request the money-back garantee. Also, their email delivery analytics does not detect link issues with Microsoft accounts.
What problems is GlockApps solving and how is that benefiting you?
It help detect email delivery issue, used it to detect why email did not landed into microsoft account. I wasn't able to find the real reason with Glockapps but it helps to know if the email were delivered or not into Microsoft email accounts (hotmail, outlook,...)
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
One of the best email apps
3.5 / 5
What do you like best about GlockApps?
- Easy to use
- User-friendly UX
- Available globally
What do you dislike about GlockApps?
- Could be enhanced a bit more for one-stop solution provider
What problems is GlockApps solving and how is that benefiting you?
Sending emails in bulk
Goral G.
Senior Business Analyst Small-Business (50 or fewer emp.)
Good App for Spam tests
4.0 / 5
What do you like best about GlockApps?
Detailed report from various email servers and basic suggestions to overcome the trouble.
What do you dislike about GlockApps?
It will be helpful if we can figure out the reason or where the missing emails are.
What problems is GlockApps solving and how is that benefiting you?
To check the domain reputation of users and suggest ways to improve
Sathya N.
Customer Success Lead Computer Software Mid-Market (51-1000 emp.)
Pricing
Glockapps offers tiered paid plans with a free option, scaling by DMARC message volume and additional features, while Fraudmarc Community Edition is entirely free and open-source, requiring self-management.
3.9 / 5(18)
