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Is Folderly worth the price for email deliverability improvement?

Summary

The consensus on Folderly's worth is mixed. Some users and documentation sources highlight its comprehensive features, ease of use, and helpful support for improving email deliverability, especially for those lacking in-house expertise or struggling with complex technical aspects. However, concerns are raised about its potentially high cost, aggressive sales tactics, and the existence of cheaper alternatives like GlockApps or Mail-Tester. Experts emphasize that deliverability problems often stem from fundamental issues like poor sending practices or damaged sender reputation, and Folderly might not be worth the price if it only addresses superficial symptoms. The value also depends on the scale of operations, with larger companies potentially benefiting more. Furthermore, free tools like Google Postmaster Tools provide alternative diagnostic capabilities.

Key findings

  • Comprehensive Solution: Folderly offers a comprehensive suite of features for email deliverability management.
  • Expertise Dependent: Its value is higher for companies lacking internal deliverability expertise.
  • Costly Investment: Folderly represents a significant financial investment, requiring careful consideration.
  • Cheaper Alternatives: Comparable functionality may be available through less expensive tools.
  • Reputation Focus: Underlying reputation issues must be addressed for long-term deliverability success.
  • Sales Tactics Concerns: Reports of aggressive sales tactics raise ethical questions.
  • Scale Matters: Cost-effectiveness depends on the size and complexity of the email program.
  • Superficial Fixes: Folderly might not resolve fundamental problems with sending practices.

Key considerations

  • Budget Constraints: Assess whether the cost justifies the potential benefits compared to alternatives.
  • Internal Resources: Evaluate your team's expertise and ability to manage deliverability in-house.
  • Technical Expertise: Determine the level of technical support and automation required.
  • Root Cause Analysis: Identify the underlying causes of deliverability problems before investing in Folderly.
  • Long-Term Strategy: Ensure Folderly aligns with your long-term email marketing strategy.
  • Free Tools Evaluation: Examine if free tools, such as Google Postmaster Tools, can address your needs.
  • Due Dilligence: Research Folderly's sales practices and customer support quality before committing.
  • Reputation Management: Prioritize building and maintaining a positive sender reputation.

What email marketers say

12 marketer opinions

The value of Folderly for email deliverability improvement is subjective and depends on various factors. Some users report positive experiences, citing improved deliverability, ease of use, and helpful customer support. However, others suggest exploring cheaper alternatives like GlockApps or Mail-Tester, especially for businesses with limited budgets or experienced email teams. The cost-effectiveness also depends on the scale of operations, with larger companies potentially finding Folderly more worthwhile than smaller ones. It's also been noted to be wary of services promising to fix deliverability issues without a thorough review and changes to practices, stating that experienced professionals are better suited to improve performance.

Key opinions

  • Value Varies: Folderly's value depends on individual needs and circumstances.
  • Alternatives Exist: Cheaper alternatives like GlockApps and Mail-Tester are available.
  • Expertise Matters: Companies with in-house expertise may not need Folderly.
  • Scale Matters: Larger companies may find Folderly more worthwhile.
  • Sales Tactics Questionable: Some users reported negative experiences with Folderly's cold outreach tactics.

Key considerations

  • Budget: Consider whether the cost of Folderly aligns with your budget and if cheaper alternatives can suffice.
  • Expertise: Assess your in-house email marketing expertise and whether you can manage deliverability effectively without Folderly.
  • Scale: Evaluate the scale of your operations to determine if Folderly's features and support are necessary.
  • Deliverability Issues: If using best practices, assess the source of Deliverability issues before attempting to resolve them with Folderly.
  • Support Needs: Consider the importance of responsive customer support and whether Folderly's support justifies the cost.

Marketer view

Email marketer from Email Geeks warns against services promising to fix deliverability issues without a thorough review and changes to practices, stating that experienced professionals are better suited to improve performance.

11 Sep 2024 - Email Geeks

Marketer view

Email marketer from Email on Acid emphasizes that proper email authentication (SPF, DKIM, DMARC) is essential for deliverability and that Folderly's services can help implement and monitor these protocols. This could be worth the price if the alternative is not setting them up correctly.

6 Feb 2025 - Email on Acid

What the experts say

4 expert opinions

Experts raise concerns about Folderly's value proposition. Some suggest it targets those with poor sending practices, charging a premium without addressing underlying issues. Others refute claims of quick deliverability fixes and emphasize that reputation problems require fundamental solutions. The consensus is that Folderly's worth is questionable if it masks core issues or promises unrealistic results.

Key opinions

  • Targets Poor Practices: Folderly might target senders with improper email practices, charging a premium for superficial fixes.
  • No Quick Fix: Deliverability issues rarely have quick fixes, especially if stemming from poor data or sending habits.
  • Reputation is Key: Folderly's worth is diminished if it doesn't address underlying sender reputation problems.
  • Unrealistic Claims: Be cautious of claims promising rapid deliverability improvements.

Key considerations

  • Sending Practices: Evaluate your current sending practices and data quality to identify underlying deliverability issues.
  • Reputation Assessment: Assess your sender reputation and address any existing problems before considering Folderly.
  • Realistic Expectations: Set realistic expectations about the speed and effectiveness of deliverability solutions.
  • Underlying Problems: Does the tool mask a fundamental problem.

Expert view

Expert from Email Geeks refutes Folderly's claim that email deliverability can be fixed within 48 hours, labeling it an utter falsehood.

21 May 2024 - Email Geeks

Expert view

Expert from Email Geeks explains that Folderly is likely targeted towards those engaging in improper email marketing practices, such as sending emails without permission, and will charge a premium to 'fix' their deliverability issues.

17 Dec 2023 - Email Geeks

What the documentation says

4 technical articles

The documentation suggests that Folderly offers a comprehensive solution for email deliverability through features like inbox placement testing, blacklist monitoring, and DMARC management. Mailchimp and SparkPost documentation highlight the importance of sender reputation, authentication, list hygiene, and engagement rates, suggesting that Folderly can automate these crucial actions, especially beneficial for those lacking in-house expertise. Google's Postmaster Tools offer a free alternative for diagnosing issues with Gmail delivery.

Key findings

  • Comprehensive Features: Folderly offers features covering various aspects of email deliverability.
  • Automation Benefit: Folderly automates key deliverability tasks, beneficial for those lacking expertise.
  • Reputation Matters: Sender reputation is crucial, and Folderly helps monitor and improve it.
  • Free Alternatives: Google Postmaster Tools offer free diagnostics for Gmail deliverability.

Key considerations

  • In-house Expertise: Assess your team's expertise to determine if Folderly's automation is needed.
  • Feature Requirements: Identify specific features required to determine if Folderly's comprehensive solution is necessary.
  • Free Tools: Explore free tools like Google Postmaster Tools before committing to a paid solution.
  • Level of Detail: Consider how detail do you need, can free alternatives meet this.

Technical article

Documentation from SparkPost details that sender reputation is a crucial factor in deliverability, influenced by email sending volume, spam complaints, and engagement rates. Tools like Folderly can help monitor and improve this reputation and avoid damage to your campaigns.

15 Nov 2024 - SparkPost

Technical article

Documentation from Mailchimp's knowledge base explains that factors like sender reputation, authentication (SPF, DKIM, DMARC), list hygiene, and content quality influence email deliverability. Folderly automates these actions for clients and could be beneficial for companies lacking this expertise

24 Sep 2023 - Mailchimp

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