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Why are SORBS listing timestamps missing and how to identify senders on SORBS?

Summary

When it comes to SORBS (Spam and Open Relay Blocking System) listings, the absence of timestamps for entries has been a persistent issue. Initially, timestamps were inaccurate before disappearing entirely, which SORBS has confirmed was an unintended consequence of system maintenance with plans for future restoration. However, a deeper look reveals that SORBS, much like many older and real-time DNS-based blacklists, is primarily engineered for efficient, real-time identification of currently active spam sources, rather than providing detailed historical logs with precise listing times. This focus on current status over historical detail means that granular information like specific timestamps is often not a primary feature, and systemic reliability problems with SORBS may also contribute to data inconsistencies. To identify senders on SORBS despite these limitations, several methods are available. The most common approach involves performing a direct IP address lookup using tools on the SORBS.net website, such as their 'Check your IP' tool, or by conducting DNS queries with the IP address in reverse order. Various online IP blacklist lookup tools also query the SORBS database and provide a 'listed' or 'not listed' status. For more specific details, particularly when timestamps are unavailable, email marketers have found success by opening support tickets directly with SORBS to request redacted header information, which can help pinpoint the client or source of the listing. It is crucial to remember that SORBS typically lists IP addresses or entire IP ranges, meaning identifying the sender requires associating the listed IP with the responsible entity or organization.

Key findings

  • Timestamp Absence: SORBS listings frequently lack specific timestamps for entries, initially due to inaccuracies and then complete disappearance attributed to system maintenance, which SORBS intends to rectify.
  • Real-time Focus: The primary reason for missing timestamps is SORBS's design as a real-time, DNS-based blacklist, prioritizing rapid identification of active spam sources over detailed historical logging of incidents.
  • Identification Methods: Senders on SORBS are identified primarily through direct IP address lookups on the SORBS website, DNS queries, or by using third-party online IP blacklist checking tools.
  • Support Tickets for Detail: When timestamps are unavailable, opening support tickets with SORBS to request redacted header information has proven an effective workaround for identifying the specific client or source of a listing.
  • IP-based Listings: SORBS lists IP addresses or ranges rather than specific sender names, meaning sender identification involves correlating the listed IP with the responsible organization or entity.
  • Systemic Unreliability: Long-standing reliability problems, including poor data quality and inconsistencies, may also contribute to issues like missing timestamps within the SORBS system.

Key considerations

  • Direct IP Lookup Priority: Always start with a direct IP address lookup on SORBS.net or a reputable RBL checking tool to determine if an IP is currently listed.
  • Engage SORBS Support: If detailed historical context or specific sender identification beyond the IP is required, consider opening a support ticket with SORBS, acknowledging that precise timestamps may not be provided.
  • Understand Design Limitations: Recognize that SORBS's design emphasizes current threat status over historical granularity; therefore, detailed incident logs with timestamps are generally not its primary function.
  • Interpret IP Addresses: Be prepared to research and associate the listed IP address with the specific sender or organization responsible, as SORBS itself does not provide named sender details.
  • Consider Alternative Tools: While SORBS provides direct lookup, using broader online blacklist checking services can offer a consolidated view across multiple RBLs and simplify the process.

What email marketers say

10 marketer opinions

The absence of specific timestamps on SORBS listings has been a notable challenge for email marketers seeking to identify the exact timing of an IP address's flagging. While SORBS has acknowledged that these missing timestamps were an unintended result of system maintenance and are slated for eventual restoration, the core reason for their typical scarcity lies in SORBS's fundamental design. Unlike systems that provide detailed historical logs, SORBS operates primarily as a real-time, DNS-based blacklist, emphasizing the current status of an IP as an active spam source rather than comprehensive historical data. This design means that granular details, such as precise timestamps for when an IP was added, are generally not a central feature of its output. Despite this limitation, identifying senders on SORBS remains achievable through several direct methods. The most common approach involves utilizing online IP blacklist lookup tools, such as those provided by SORBS itself, mxtoolbox.com, Kitterman.com, or general blacklist checking services, where an IP address lookup quickly reveals a 'listed' or 'not listed' status. For situations requiring more in-depth information when timestamps are unavailable, opening a direct support ticket with SORBS to request redacted header information has proven to be an effective workaround. This allows administrators to gain insights into the source of the listing, even without a specific timestamp.

Key opinions

  • Timestamp Loss Explained: SORBS confirms missing timestamps are an unintended consequence of system maintenance, with a fix planned.
  • Real-time System Design: SORBS's core function is real-time spam source identification, not maintaining detailed historical logs with precise timestamps.
  • Multiple Lookup Tools: Senders can be identified using various online IP blacklist lookup tools, including SORBS's own site, mxtoolbox, Kitterman, and general services.
  • Redacted Header Request: Opening support tickets with SORBS to request redacted header information is a proven method for identifying a listing's source when timestamps are absent.
  • IP-Centric Identification: SORBS listings are IP-based; identifying the specific sender requires correlating the listed IP with the responsible entity.

Key considerations

  • Utilize IP Lookup Tools: Always start with an IP address lookup on SORBS or a reputable RBL checking service to confirm a listing.
  • Acknowledge Design Focus: Understand that SORBS prioritizes current threat status, so precise listing timestamps are often not available due to its design.
  • Contact SORBS for Detail: If detailed context beyond a simple 'listed' status is needed, consider opening a support ticket with SORBS for redacted header information.
  • Interpret IP Addresses: Be prepared to investigate the listed IP to pinpoint the specific sender or organization responsible for the activity.

Marketer view

Email marketer from Email Geeks explains that SORBS listing timestamps were initially incorrect and then completely gone, confirming with SORBS that the missing timestamps were an unintended consequence of maintenance and will eventually be fixed.

6 Dec 2021 - Email Geeks

Marketer view

Email marketer from Email Geeks shares a workaround for identifying senders on SORBS listings when timestamps are missing, suggesting opening tickets with SORBS to request redacted header information.

14 Nov 2023 - Email Geeks

What the experts say

1 expert opinions

The absence of specific timestamps on SORBS listings stems from the service's significant, long-standing reliability issues, which encompass poor data quality, frequent listing errors, and a general lack of responsiveness. These systemic problems lead to inconsistencies, such as missing detailed data like timestamps. Regarding sender identification, SORBS primarily lists IP addresses or entire IP ranges, not specific sender names. To identify the responsible sender, users must perform a lookup of the listed IP address to determine the entity or organization associated with it, as the SORBS listing itself typically lacks direct sender identification details.

Key opinions

  • Timestamp Absence Reason: Missing listing timestamps on SORBS are attributed to its long-standing systemic reliability issues, including poor data quality and general unresponsiveness.
  • IP-Based Listings: SORBS lists IP addresses or entire IP ranges rather than specific sender names, making direct sender identification through the listing itself unavailable.
  • Sender Identification Method: To identify a sender on SORBS, one must look up the listed IP address to determine the entity or organization associated with that IP, as the service does not provide direct sender details.
  • Reliability Concerns: The service's history of significant reliability problems, such as frequent listing errors, contributes to inconsistencies in its data management.

Key considerations

  • Acknowledge Data Issues: Recognize that SORBS has a history of reliability problems, including data quality issues and inconsistent information, which contribute to problems like missing timestamps.
  • IP-Centric Identification: Understand that SORBS primarily lists IP addresses or ranges, not specific sender names; therefore, direct sender identification requires an IP lookup.
  • Correlate IP to Entity: Be prepared to research the listed IP address to determine the specific entity or organization associated with it, as SORBS itself does not provide direct sender details.

Expert view

Expert from Word to the Wise explains that SORBS has a long-standing history of significant reliability problems, including poor data quality, frequent listing errors, and a general lack of responsiveness. This systemic unreliability can lead to inconsistencies, such as missing listing timestamps, as the service often struggles with accurate and detailed data management. Regarding how to identify senders on SORBS, the service primarily lists IP addresses or entire IP ranges rather than specific sender names. Therefore, identifying a sender involves looking up the listed IP address to determine the entity or organization associated with that IP, as the SORBS listing itself does not typically provide direct sender identification details.

9 May 2022 - Word to the Wise

What the documentation says

5 technical articles

The reason specific timestamps are often missing from SORBS listings is fundamentally tied to the design of DNS-based blacklists. Services like SORBS are engineered for performance and efficiency, prioritizing real-time detection and rapid lookups of an IP's current threat status over maintaining detailed historical logs with precise timestamps for individual incidents. This focus means that the system is optimized to provide a straightforward 'listed' or 'not listed' status, reflecting a current state rather than a historical timeline. Consequently, detailed historical data, such as exact listing timestamps, is generally not a primary feature of their public interface. To identify senders on SORBS, the process is direct: users should perform an IP address lookup, either directly on the SORBS.net website using their 'Check your IP' tool or by conducting DNS queries with the IP address in reverse order. These methods will confirm if an IP is currently listed, thereby identifying the associated sender via their IP.

Key findings

  • Design for Efficiency: The absence of specific timestamps on SORBS listings is primarily due to its design, which prioritizes rapid, efficient lookups of current threat status over maintaining detailed historical data for every incident.
  • Real-time Focus: SORBS, like many DNS-based blacklists, is engineered to provide real-time status checks of an IP's current listing for spam, rather than a comprehensive historical log with precise timestamps.
  • IP Lookup for Identification: Senders on SORBS are identified by performing an IP address lookup directly on the SORBS.net website using their 'Check your IP' tool or by conducting DNS queries with the IP address in reverse order.
  • Streamlined Data Output: Many RBLs, including SORBS, are designed for performance and thus typically provide a simple 'listed' status without extensive metadata such as specific timestamps for individual listings.

Key considerations

  • Understand Design Focus: Recognize that SORBS and similar DNS-based blacklists prioritize real-time threat detection and lookup performance, meaning detailed historical timestamps are typically not provided.
  • Utilize Direct IP Lookups: To identify senders on SORBS, the most effective method is to perform direct IP address lookups on their website or by conducting reverse DNS queries.
  • Prioritize Current Status: When encountering a SORBS listing, focus on the IP's current status rather than expecting granular historical data, as this aligns with the system's design.

Technical article

Documentation from SORBS.net explains that senders can be identified on SORBS by performing an IP address lookup directly on their website using the 'Check your IP' tool or by conducting DNS queries with the IP address in reverse order, which will return an A record if the IP is listed.

5 Jun 2022 - SORBS.net

Technical article

Documentation from SORBS.net implicitly suggests that specific timestamps for individual listings are not a primary feature of their public interface because the system is designed to provide a real-time status check of an IP's current listing for spam, rather than a detailed historical log of every specific incident with precise timestamps.

21 Dec 2021 - SORBS.net

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