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Why is Apple distrusting Entrust CA and VMCs, and what are the alternatives?

Summary

Apple has announced its intent to distrust Certificate Authorities (CAs) and certificates issued by Entrust, including those for S/MIME and Verified Mark Certificates (VMCs). This move is a significant development for email senders and marketers who rely on VMCs for Brand Indicators for Message Identification (BIMI) implementation. Unlike Google's prior distrust, which notably excluded VMCs, Apple's decision broadens the impact, necessitating a review of current certificate providers to maintain brand visibility and email trust signals. The transition requires prompt action to migrate to a trusted alternative CA, such as DigiCert, to ensure continued deliverability and brand integrity across Apple's ecosystem.

What email marketers say

Email marketers have expressed concern and a need for quick action following Apple's announcement. Many were aware of Google's previous distrust, but Apple's inclusion of VMCs for BIMI adds a new layer of urgency, as it directly impacts brand visibility and recipient trust in Apple Mail environments. The general sentiment is one of needing to move away from Entrust and swiftly transition to alternative, trusted Certificate Authorities to avoid potential disruption to email deliverability and brand presentation.

Marketer view

Email marketer from Email Geeks indicates they received a notification from Entrust regarding changes, which they initially attributed to Branded Mail but then realized was related to a broader distrust issue.

01 Jan 2025 - Email Geeks

Marketer view

Email marketer from Email Geeks expressed surprise, stating they had not yet received the Entrust notification regarding the changes in certification.

01 Jan 2025 - Email Geeks

What the experts say

Email deliverability experts have quickly analyzed Apple's announcement, noting its broader scope compared to Google's previous stance on Entrust certificates. They emphasize that Apple's distrust of VMCs has direct consequences for BIMI adoption and display. Experts advise a pragmatic and proactive approach, recommending that organizations using Entrust for any certificate service, especially VMCs, should already have a migration plan in place or develop one immediately. The consensus is a strong recommendation to switch to trusted alternative Certificate Authorities like DigiCert to ensure compliance and maintain sender reputation.

Expert view

Expert from Email Geeks suggests that Apple's distrust specifically targets the Entrust Certificate Authority (CA) issue, rather than a broad move related to Branded Mail.

01 Jan 2025 - Email Geeks

Expert view

An expert on SpamResource.com notes that the broader distrust of Entrust by browser vendors and email clients is a developing story, with Apple's inclusion of VMCs marking a significant escalation in implications for email marketers.

20 Dec 2024 - SpamResource.com

What the documentation says

Official documentation from Apple and other security entities confirms the planned distrust of Entrust certificates. This decision stems from a re-evaluation of Entrust's compliance with baseline requirements for Certificate Authorities, indicating a commitment to maintaining a robust and secure digital certificate ecosystem. The documentation specifies that new certificates issued by Entrust after a certain date will no longer be trusted, impacting S/MIME and VMC functionality across Apple's platforms. This move aligns with broader industry efforts to enhance security and prevent potential misuse of digital certificates, emphasizing the importance of adhering to stringent CA operational standards.

Technical article

Official Apple Support documentation highlights that Apple devices will no longer trust TLS certificates, S/MIME certificates, or VMCs issued by Entrust after specific dates, advising users to obtain new certificates from trusted Certificate Authorities.

01 Jan 2025 - Apple Support

Technical article

A blog post by Sectigo, another CA, clarifies that Apple's distrust extends to Entrust's legacy root certificates, impacting a wide range of digital security elements beyond just web traffic, including email signing.

10 Jan 2025 - Sectigo Blog

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