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Why does DMARC success rate fluctuate in Google Postmaster Tools despite consistent SPF and DKIM?

Summary

DMARC success rates in Google Postmaster Tools can fluctuate despite consistent SPF and DKIM records due to several factors. These include the inherent data sampling and aggregation methods of Postmaster Tools itself, which may not provide real-time or completely accurate reflections of DMARC performance. A significant contributing factor is legitimate email forwarding, which often breaks SPF authentication and consequently causes DMARC failures for otherwise valid messages. Furthermore, the variable presence and configuration of third-party sending services, which may not consistently maintain DMARC alignment, also introduce variability. Finally, inconsistencies in how different recipient mail servers interpret, check, and report DMARC authentication results can also contribute to these observed fluctuations.

Key findings

  • GPT Data Characteristics: Google Postmaster Tools inherently samples and aggregates DMARC data, which, along with reporting delays, causes reported success rates to fluctuate and not always reflect real-time conditions.
  • Email Forwarding Impact: A primary reason for DMARC success rate fluctuations is legitimate email forwarding, which commonly breaks SPF authentication and can also impact DKIM, leading to DMARC failures for otherwise valid emails.
  • Third-Party Sender Alignment: Inconsistent or misconfigured DMARC alignment from authorized or unauthorized third-party sending services, including marketing platforms or shadow IT, introduces variability into overall DMARC pass rates.
  • Receiver Reporting Variations: Different recipient mail servers interpret, check, and report DMARC authentication results with slight variations, contributing to perceived inconsistencies in aggregate DMARC success rates.
  • DMARC Alignment Breaks: Even with consistent SPF and DKIM passes, DMARC success requires alignment between the 'From:' header domain and the authenticated domains; intermittent breaks in this crucial alignment can cause reported fluctuations.

Key considerations

  • DMARC Analytics: Utilize dedicated DMARC analytics and deployment services for deeper insights into specific mail sources and the root causes of DMARC fluctuations, as Google Postmaster Tools offers a sampled, aggregated view.
  • GPT Data Limitations: Be aware that Google Postmaster Tools aggregates data with delays and sampling, meaning its reported DMARC success rates may not be 100% accurate or reflect real-time conditions precisely.
  • Manage All Senders: Proactively monitor and ensure consistent DMARC alignment across all legitimate email sending services, including third-party marketing platforms, transactional email providers, and any 'shadow IT' senders.
  • Understand Forwarding: Acknowledge that legitimate email forwarding frequently breaks SPF and sometimes DKIM authentication, leading to DMARC failures for those messages and contributing to overall rate fluctuations.
  • Validate Records: Routinely check your DMARC record validity using specialized tools, understanding that warnings for a 'p=none' policy from some tools are informational, not errors.

What email marketers say

11 marketer opinions

DMARC success rates, as observed in Google Postmaster Tools, can fluctuate even when SPF and DKIM records are consistently configured. These variations arise from several factors, including the processing methodology of Postmaster Tools itself, which aggregates and samples data with inherent delays, thus not always reflecting real-time conditions. A significant contributor to these dips is legitimate email forwarding, which frequently breaks SPF authentication and consequently leads to DMARC failures for otherwise valid messages. Furthermore, the dynamic ecosystem of third-party sending services, whether authorized or part of shadow IT, often exhibits inconsistent DMARC alignment or configuration changes, introducing variability into overall pass rates. Finally, the diverse ways different recipient mail servers interpret, check, and report DMARC authentication results also contribute to the perceived instability of aggregated data.

Key opinions

  • GPT Data Peculiarities: Google Postmaster Tools employs data aggregation, sampling, and delays, causing reported DMARC success rates to fluctuate and not always reflect real-time email authentication performance.
  • Forwarding's Impact: Legitimate email forwarding commonly breaks SPF authentication, leading to DMARC failures for otherwise valid emails and contributing significantly to observed success rate fluctuations.
  • Third-Party Alignment Gaps: Inconsistent or misconfigured DMARC alignment among authorized third-party senders, marketing platforms, transactional services, and even 'shadow IT' sources, directly impacts overall DMARC pass rates.
  • Receiver Reporting Diversity: Variations in how different recipient mail servers interpret and report DMARC authentication results can lead to perceived inconsistencies in aggregated success rates.
  • Dynamic Sending Changes: Fluctuations can arise from the addition, removal, or configuration changes of legitimate sending sources, which temporarily affect DMARC alignment.

Key considerations

  • Advanced DMARC Analytics: Leverage dedicated DMARC analytics and deployment services to gain granular insights into mail flow and pinpoint causes of fluctuations, supplementing Google Postmaster Tools' aggregated view.
  • Postmaster Tools Awareness: Recognize that Google Postmaster Tools data is aggregated and sampled with delays, so it might not be entirely accurate or real-time, requiring a broader analysis approach.
  • Holistic Sender Management: Proactively manage DMARC alignment across all legitimate email sending services, including third-party platforms, CRM systems, and any unauthorized or 'shadow IT' senders.
  • Forwarding Scenarios: Understand that legitimate email forwarding frequently causes DMARC failures due to SPF breakage, and account for this when analyzing success rates.
  • Continuous Monitoring: Regularly check DMARC reports directly and validate your DMARC record validity using specialized tools, ensuring ongoing proper configuration and alignment.

Marketer view

Marketer from Email Geeks suggests using DMARC analytics and deployment services like dmarcian to gain more insight into mail sources causing DMARC fluctuations. He also clarifies that mxtoolbox warnings for a 'p=none' DMARC policy are not actual errors and recommends using tools.wordtothewise.com/authentication for checking DMARC record validity.

19 Oct 2023 - Email Geeks

Marketer view

Marketer from Email Geeks suggests checking DMARC reports directly, noting that Google Postmaster Tools may not be 100% accurate for DMARC reporting. He also mentions occasionally checking XML reports with Notepad++ and identifies email forwarders as a common reason for DMARC failures.

12 Apr 2023 - Email Geeks

What the experts say

1 expert opinions

Fluctuations in DMARC success rates within Google Postmaster Tools, even with consistent SPF and DKIM records, are primarily attributed to the effects of email forwarding. An expert from Word to the Wise explains that despite original messages passing authentication, the forwarding process often disrupts DMARC alignment. This disruption causes forwarded messages to register as DMARC failures, consequently lowering the overall reported success rate and leading to the observed variability.

Key opinions

  • Forwarding as Primary Cause: An expert attributes DMARC success rate fluctuations in Google Postmaster Tools, even with consistent SPF and DKIM, most likely to legitimate email forwarding.
  • DMARC Alignment Breakage: The act of email forwarding can break DMARC alignment, even if the original message successfully passed SPF and DKIM authentication.
  • Impact on Success Rate: Broken DMARC alignment on forwarded messages leads to a reduced success rate for those emails, contributing to the overall variability seen in Google Postmaster Tools.

Key considerations

  • Understand Forwarding Impact: Recognize that legitimate email forwarding is a primary reason for DMARC success rate fluctuations, as it frequently disrupts DMARC alignment.
  • Analyze Forwarded Mail: When reviewing DMARC success rates, account for the natural impact of forwarded messages, which can decrease the overall reported percentage despite original authentication passes.

Expert view

Expert from Word to the Wise explains that DMARC success rate fluctuations in Google Postmaster Tools, even when SPF and DKIM are consistent, are most likely due to forwarded mail. While original emails might pass SPF and DKIM, the act of forwarding can break DMARC alignment, leading to a lower success rate for those forwarded messages and causing the overall percentage to vary.

26 Oct 2024 - Word to the Wise

What the documentation says

4 technical articles

The DMARC success rates displayed in Google Postmaster Tools can show variability despite your SPF and DKIM records remaining consistently valid. This phenomenon stems from several underlying factors. Google's Postmaster Tools processes DMARC data through sampling and aggregation, meaning not every authentication result is included or reported uniformly, leading to inherent fluctuations. Furthermore, email forwarding frequently causes legitimate messages to fail DMARC, primarily by disrupting SPF authentication and sometimes DKIM, and the varying volume of such forwarded emails contributes to inconsistent reporting. A critical element is DMARC alignment; even if SPF and DKIM pass, DMARC will fail if the 'From:' header domain does not align with the authenticated domain, and intermittent breaks in this alignment can cause dips in success rates. Lastly, the disparate ways different email receivers process and report DMARC can introduce inconsistencies in the aggregate data presented by tools like Postmaster Tools.

Key findings

  • GPT Data Processing: Google Postmaster Tools' DMARC data is subject to sampling and aggregation, causing inherent fluctuations as not all authentication results are reported uniformly.
  • Email Forwarding Effects: Legitimate email forwarding commonly breaks SPF authentication, and sometimes DKIM, leading to DMARC failures for valid emails and impacting reported success rates.
  • DMARC Alignment Breaks: DMARC success hinges on the 'From:' header domain aligning with the SPF and DKIM authenticated domains; intermittent breaks in this alignment can cause fluctuations.
  • Receiver Reporting Variability: Inconsistencies in how different email receivers process and report DMARC authentication can contribute to observed fluctuations in aggregate reporting tools.

Key considerations

  • GPT Reporting Nuances: Recognize that Google Postmaster Tools' DMARC data is sampled and aggregated, meaning it may not always reflect all authentication outcomes or real-time performance precisely.
  • Account for Forwarding: Understand that email forwarding frequently causes DMARC failures by breaking SPF, and this is a common reason for fluctuations in reported success rates.
  • Ensure DMARC Alignment: Continually verify that the 'From:' header domain aligns with your authenticated SPF and DKIM domains for all sending streams to prevent intermittent DMARC failures.
  • Diverse Reporting: Be aware that DMARC reporting can vary between different mailbox providers due to their unique processing and implementation, affecting aggregate success rates.

Technical article

Documentation from Google Postmaster Tools Help explains that DMARC data presented in Postmaster Tools is subject to sampling and aggregation. This inherent characteristic can cause the reported DMARC success rates to fluctuate, as not all authentication results are necessarily included or reported uniformly over time.

19 Sep 2023 - Google Postmaster Tools Help

Technical article

Documentation from DMARC.org explains that email forwarding commonly breaks SPF authentication, and sometimes DKIM, which can lead to legitimate emails failing DMARC. The variable volume of forwarded emails received by different mailbox providers can cause the DMARC success rate to fluctuate in reporting tools like Google Postmaster Tools.

11 Sep 2023 - DMARC.org

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