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What causes the Gmail authentication alert and how to resolve it?

Michael Ko profile picture
Michael Ko
Co-founder & CEO, Suped
Published 27 Apr 2025
Updated 18 Aug 2025
7 min read
Receiving a Gmail authentication alert can be a puzzling experience, especially when you are confident that your email setup is secure and properly configured. These alerts, ranging from “suspicious sign-in prevented” messages to warnings about unauthenticated emails, often indicate that Gmail's sophisticated security systems have detected something out of the ordinary.
My goal is to shed light on why these alerts appear and provide actionable steps to resolve them. Whether you are an individual user or managing email for a business, understanding the underlying causes is the first step toward a smoother email experience.
We will explore various scenarios that trigger these warnings, from common configuration errors with email authentication protocols to issues specific to personal account security settings.
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Understanding Gmail's security alerts

Gmail employs a multi-layered security approach designed to protect users from phishing attempts, spam, and unauthorized access. When an email or a login attempt triggers an alert, it usually means one of these layers has identified a potential risk. This can sometimes be a false positive, especially for legitimate senders.
For email senders, these alerts often relate to issues with email authentication protocols such as SPF, DKIM, and DMARC. Even if these records are present, a lack of alignment or incorrect configuration can lead to Gmail flagging your messages. A common scenario is when the domain in the From: header does not match the domains authenticated by SPF or DKIM. To learn more about this, read my guide on why Gmail says it cannot verify authenticated email.
Another factor is your sender reputation. Gmail analyzes various signals beyond just authentication, including sending volume, complaint rates, and engagement. A sudden change in sending behavior or a history of low engagement can trigger warnings, even if your technical authentication is perfect. This is why it’s critical to improve your domain reputation.

Account security alerts

These alerts (like “suspicious sign-in prevented”) are typically triggered by Google's systems detecting an unusual login attempt, perhaps from a new device, location, or IP address. They are designed to protect your Google account from unauthorized access.

Email authentication alerts

These alerts (like “be careful with this message”) appear on emails themselves, indicating that Gmail could not verify the sender's identity through SPF, DKIM, or DMARC, or that the authentication is misaligned. This often leads to messages being delivered to the spam or junk folder.
It's important to distinguish between alerts related to your personal Gmail account security and those related to the emails you send from a domain. While both fall under the umbrella of authentication alerts, their causes and resolutions are different. The former is about protecting your login, while the latter concerns your email deliverability as a sender. Check out our detailed guide on what Gmail's dangerous message alert means.

Common causes of authentication alerts

The primary cause of authentication alerts for outgoing emails is usually a misconfiguration of your email authentication records. SPF, DKIM, and DMARC work together to verify that your emails are legitimately from your domain and haven't been tampered with. If any of these are missing, incorrect, or not properly aligned, Gmail will flag your messages.
For example, if your DMARC policy is set to strict (using aspf=s or adkim=s), both the SPF and DKIM domains must exactly match your From: domain. Even a subdomain mismatch can cause issues, leading to a DMARC verification failed error. This is a frequent oversight for many senders.
Other causes can include using a shared IP address with a poor reputation, being listed on an email blocklist (or blacklist), or sending content that triggers Gmail's spam filters. It's not always about technical authentication alone; content and sender behavior play a huge role. Understanding how an email blacklist works can help you navigate these issues.

Incorrect configuration

  1. SPF record issues: Missing SPF, too many lookups, or an incorrect IP address list. This leads to SPF failure.
  2. DKIM signature errors: Invalid DKIM key, incorrect selector, or messages being modified in transit.
  3. DMARC misalignment: The From: domain not aligning with SPF or DKIM authenticated domains (strict policy).

Reputation & content issues

  1. Low sender reputation: High bounce rates, spam complaints, or sending to invalid addresses can damage your reputation.
  2. Spammy content: Using suspicious links, excessive images, or keywords commonly associated with spam can trigger filters.
  3. Blacklisted IP/domain: Your sending IP or domain may have been placed on a blocklist (or blacklist) due to previous sending practices.
For personal Gmail accounts, authentication errors often stem from security settings, particularly if you're using third-party apps or clients to access your Gmail. Issues like 2-Step Verification or disabled Less secure app access can cause persistent credential prompts. Google has been tightening these security measures, making it crucial to use app-specific passwords for certain integrations. For more on this, check out why Gmail blocks emails.

Resolving Gmail authentication issues

Resolving Gmail authentication alerts typically involves a systematic review of your email configuration, whether for a domain you send from or your personal Gmail account. For domain senders, the first step is to verify your SPF, DKIM, and DMARC records.
  1. SPF: Ensure your SPF record includes all authorized sending IP addresses and services. Check for syntax errors and the 10-lookup limit. You can use our Email Deliverability Tester to validate your SPF record.
  2. DKIM: Verify that your DKIM selector and public key are correctly published in your DNS and that the signing process is intact.
  3. DMARC: Confirm that your DMARC record is present and that both SPF and DKIM are aligning with your From: domain, especially if you have a strict alignment policy. Tools like our DMARC record generator can assist with this.
You can use Google Postmaster Tools to gain insights into your sending reputation, spam rates, and authentication errors specific to mail.google.com logoGmail traffic. This tool provides invaluable data that can help pinpoint the exact nature of the authentication alert and guide your troubleshooting efforts. Regular monitoring of these reports is key to maintaining good deliverability.
Example SPF RecordDNS
v=spf1 include:_spf.google.com include:sendgrid.net ~all
For personal Gmail accounts, if you're receiving credential requests or security alerts, particularly when using third-party email clients, try the following steps. Ensure that two-factor authentication (2FA) is enabled for your Google account and use app-specific passwords where required. You might also need to review and revoke access for any suspicious or unused apps connected to your account. Clearing your browser's cache and cookies can also resolve temporary login conflicts, as these can sometimes interfere with proper authentication. For more details, consult Gmail's help forums.

Views from the trenches

Best practices
Maintain SPF, DKIM, and DMARC alignment, particularly for DMARC strict policies.
Regularly monitor Google Postmaster Tools for reputation and authentication feedback.
Send consistent email volumes and avoid sudden spikes that could trigger filters.
Common pitfalls
Forgetting to update SPF records when adding new sending services.
Incorrectly configuring DKIM CNAME records or rotating keys too frequently.
Setting DMARC to a reject policy too soon without monitoring reports.
Expert tips
If your DMARC policy is set to strict, ensure your SPF and DKIM domains precisely match your 'From:' address.
Use email deliverability testing tools to verify authentication before sending large campaigns.
Check for any manual actions or penalties in Google Search Console if you suspect domain issues.
Marketer view
A marketer from Email Geeks says they saw a Gmail alert for an email from a domain that they believed was fully authenticated and found it confusing.
2024-07-01 - Email Geeks
Expert view
An expert from Email Geeks suggests that the email might not be aligned authenticated, recommending the user share the authentication results header.
2024-07-02 - Email Geeks

Ensuring secure email delivery

Navigating Gmail authentication alerts requires a clear understanding of both email authentication protocols and Google's dynamic security measures. For domain owners, correctly implementing and maintaining SPF, DKIM, and DMARC with proper alignment is paramount to ensuring your emails reach the inbox and avoid warnings like Gmail phishing warnings.
For individual users, being aware of security settings, using strong passwords, and enabling 2-Step Verification will significantly reduce account-related alerts. By proactively addressing these factors, you can build a strong sending reputation and ensure your legitimate communications are delivered without unnecessary alerts.

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