Improving Gmail open rates for e-commerce emails is a multifaceted process encompassing technical configurations, list management, content optimization, and reputation building. If emails are going to spam, the entire sending system requires an overhaul, including list cleaning and identifying reasons for spam classification. Implement best practices for authentication by setting up SPF, DKIM, and DMARC records. Employ strategies like temporary suppression lists to re-engage inactive users. Diagnose delivery problems using test accounts or commercial services. Focus on crafting compelling subject lines, segmenting email lists for relevance, sending at optimal times, and optimizing preview text. A/B test various elements to improve performance. Improve IP reputation and implement double opt-in to ensure genuine interest from subscribers.
7 marketer opinions
To improve Gmail open rates for e-commerce emails, focus on several key areas. Craft compelling subject lines by highlighting benefits, creating urgency, and personalizing the message. Segment email lists based on customer behavior and demographics to deliver more relevant content. Optimize send times based on when recipients are most active. Regularly clean your email list to remove inactive subscribers and maintain a healthy sender reputation. Optimize preview text to entice the email reader. A/B test email elements to identify what resonates best with your audience. Implement double opt-in to ensure subscribers genuinely want to receive your emails.
Marketer view
Email marketer from G2 answers that double opt-in to ensure that the user actually wants to be contacted via email.
9 Apr 2024 - G2
Marketer view
Email marketer from Email on Acid answers that optimizing preview text can help highlight some of the emails key details to entice the email reader to increase opens.
13 Feb 2025 - Email on Acid
4 expert opinions
To improve Gmail open rates for e-commerce emails, several factors must be considered. If emails are landing in the spam folder, the entire sending infrastructure (list, domain, sending system) needs an overhaul. Implement a strategy of suppressing unengaged users temporarily, then reintroducing them to the email flow to gauge engagement. Diagnose delivery issues by checking where emails land using a test Gmail account or a commercial inbox tracking service. Ultimately, improving IP reputation is critical for better email marketing performance.
Expert view
Expert from Spam Resource explains that one way to focus on engagement is through temporary suppression lists, where you suppress unengaged users for a time, then reintroduce them to the email flow to measure engagement.
2 Jun 2024 - Spam Resource
Expert view
Expert from Word to the Wise answers that improving ip reputation will result in better email marketing performance
8 Aug 2023 - Word to the Wise
3 technical articles
Improving Gmail open rates for e-commerce emails requires adhering to Gmail's bulk sender guidelines and implementing proper email authentication protocols. This includes setting up SPF, DKIM, and DMARC records to verify the sender's identity and protect against email spoofing and phishing attacks. Managing spam complaints effectively and ensuring emails reach the inbox are also crucial for maintaining a positive sender reputation and improving open rates.
Technical article
Documentation from RFC explains that setting up an SPF record correctly to authenticate outbound email and ensure it is not marked as spam is important to maintain email deliverability and ultimately open rates.
7 Jul 2024 - RFC
Technical article
Documentation from Google Support shares that adhering to Gmail's bulk sender guidelines, including proper authentication (SPF, DKIM, DMARC) and managing spam complaints, is essential for ensuring emails reach the inbox and maintain a good sender reputation.
22 Feb 2024 - Google Support
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