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What do "Identifiers Flagged" mean in Google Postmaster Tools Feedback Loop?

Summary

In Google Postmaster Tools Feedback Loop, 'Identifiers Flagged' indicates specific sending entities-typically IP addresses and domains-that Google's systems have associated with a high volume of user-reported spam complaints. This crucial data allows senders to pinpoint which parts of their email program are generating dissatisfaction, directly impacting their sender reputation and deliverability with Gmail users. It serves as a vital signal for senders to identify problematic campaigns and address the underlying issues.

Key findings

  • Definition: Identifiers Flagged refers to the specific IP addresses and domains that Google's systems identify as sources of unwanted mail due to user complaints.
  • Purpose: The Feedback Loop provides data on the 'identified spam rate,' showing the volume of user complaints relative to the volume of mail sent for these flagged identifiers.
  • Impact on Reputation: When identifiers are flagged, it directly signals that these sending entities are negatively impacting sender reputation with Google, potentially leading to future deliverability issues.
  • Google's Use: Google utilizes these flagged identifiers-whether domains, IP addresses, or sending domains-to group messages from the same sender, aiding in tracking sender reputation and applying effective spam filters.
  • Count of Distinct IDs: It often represents a count of distinct identifiers, such as domains or IP addresses, that Google has reported as problematic over time.

Key considerations

  • Actionable Intelligence: Senders should use the flagged identifiers as actionable intelligence to isolate and correct the source of user dissatisfaction, focusing on the specific flagged IPs or domains.
  • List Hygiene & Content: High complaint rates tied to flagged identifiers highlight areas where list hygiene, audience targeting, or content relevance needs improvement to avoid ongoing deliverability problems.
  • Review Sending Practices: It is essential to review email practices for those specific identifiers that are being flagged, potentially leading to adjustments in sending streams or campaign strategies.
  • Address Specific Campaigns: The Feedback Loop data helps senders understand which specific campaigns are generating spam complaints, enabling them to address problematic content or audience segments.
  • Consistent Sender ID: For platforms sending at a great enough volume, Google expects a consistent sender ID for all sends from that platform; inconsistencies might contribute to identifiers being flagged.

What email marketers say

11 marketer opinions

The 'Identifiers Flagged' report within Google Postmaster Tools' Feedback Loop acts as a crucial notification system, informing email senders that specific elements of their sending infrastructure, namely IP addresses and domains, are consistently being reported as spam by Gmail recipients. This feature signals significant user dissatisfaction associated with those particular identifiers, providing direct insight into which aspects of an email program are negatively impacting sender reputation and overall deliverability. It underscores the necessity for marketers to promptly identify and rectify the root causes of these complaints.

Key opinions

  • FBL Mechanism: Feedback Loops, like the one in Google Postmaster Tools, serve as a direct communication channel, notifying senders when their emails are marked as spam by recipients.
  • Specific Identification: The 'identifiers flagged' pinpoint specific sending IP addresses and domains that are generating a high volume of user complaints.
  • User Dissatisfaction: These flags are a direct indicator of user dissatisfaction, highlighting areas where email content or sending practices are not meeting recipient expectations.
  • Reputation Impact: Flagged identifiers directly signal a negative impact on a sender's reputation with Google, potentially leading to poorer deliverability for emails sent from these sources.
  • Volume Threshold: Gmail will only display an ID for a header if the sending volume is high enough to prevent reverse engineering, and it expects a consistent sender ID for all sends from a platform.

Key considerations

  • Immediate Action: Senders must promptly investigate and address the causes behind flagged identifiers to mitigate ongoing harm to their sender reputation.
  • Content & List Relevance: High complaint rates tied to flagged identifiers often indicate a need for improved list hygiene, more relevant content, or better audience targeting.
  • Comprehensive Review: It is vital to conduct a thorough review of all email practices associated with the flagged IPs or domains, including campaign segmentation and frequency.
  • Protect Deliverability: Actively monitoring and responding to flagged identifiers is essential for protecting long-term email deliverability to Gmail inboxes.
  • Sender Consistency: Ensuring a consistent sender ID across all email sends is important, especially for high-volume senders, as inconsistencies can contribute to identifiers being flagged.

Marketer view

Email marketer from Email Geeks explains that Gmail will only display an ID for a header if the sending volume is great enough to prevent reverse engineering and expects a consistent sender ID for all sends from the platform.

20 Jul 2024 - Email Geeks

Marketer view

Email marketer from SparkPost Blog explains that Feedback Loops, like the one in Google Postmaster Tools, provide a mechanism for ISPs to inform senders when their emails are marked as spam by recipients. The "identifiers flagged" in this context refer to the specific IPs and domains associated with these spam complaints, indicating that these sending entities are generating user dissatisfaction and potentially harming sender reputation.

2 Jan 2025 - SparkPost Blog

What the experts say

4 expert opinions

Beyond simply notifying senders of user complaints, 'Identifiers Flagged' within Google Postmaster Tools Feedback Loop provides a detailed view of the specific sending elements-including IP addresses, domains, and other consistent, unique attributes found within email messages-that are consistently associated with recipient-initiated spam reports. This metric indicates a cumulative count of distinct identifiers that Google's systems have identified over time as sources of problematic mail, directly influencing a sender's reputation and the effectiveness of their future email campaigns. Google leverages these flagged identifiers to accurately group messages from a common sender, which is essential for maintaining accurate sender reputation profiles and applying targeted spam filtering.

Key opinions

  • Identifiable Elements: Google's Feedback Loop system identifies unique and consistent elements within an email, such as IP addresses, domains, or other common attributes, that are linked to user-initiated spam complaints.
  • Direct Complaint Link: When identifiers are flagged, it indicates that those specific IPs or domains are directly associated with a volume of spam complaints from Gmail users.
  • Reputation Consequence: Flagging of identifiers directly impacts the sender's reputation with Google, potentially leading to significant deliverability challenges for future email sends.
  • Distinct Count: The 'Identifiers Flagged' metric represents a cumulative count of distinct identifiers, like domains or IP addresses, that Google has reported as problematic over a period.
  • Spam Filtering Role: Google leverages these flagged identifiers to group messages from the same sender, which is crucial for tracking sender reputation and applying effective spam filtering mechanisms.

Key considerations

  • Pinpoint Source: Senders must accurately pinpoint the specific IP addresses, domains, or other consistent elements within their email streams that are being flagged to address the underlying issues.
  • Review Practices: Analyzing flagged identifiers necessitates a thorough review of sending practices, content relevance, and list hygiene associated with those specific elements to reduce complaints.
  • Prevent Escalation: Promptly addressing flagged identifiers is critical to prevent a downward spiral in sender reputation and to maintain optimal email deliverability to Gmail recipients.
  • Strategic Adjustment: The data from 'Identifiers Flagged' provides actionable insights for strategic adjustments in email campaigns, helping to improve recipient engagement and reduce spam reports.
  • Monitor Trends: Regularly monitoring the trend of flagged identifiers allows senders to identify patterns and proactively adjust their sending strategy to sustain a healthy sender reputation.

Expert view

Expert from Email Geeks explains that Google identifies unique and consistent elements within an email, even outside the FBL identifier, and designates these common elements from complained-about mails as the FBL identifier.

16 Jul 2022 - Email Geeks

Expert view

An email expert from Word to the Wise shares that Feedback Loops provide data on user complaints tied to specific sending identifiers. When "identifiers are flagged" in a system like Google Postmaster Tools, it indicates that those particular IPs or domains are being associated with spam complaints by Gmail users, which directly impacts the reputation of those sending identities and can lead to future deliverability issues.

23 Sep 2022 - Word to the Wise Blog

What the documentation says

4 technical articles

In Google Postmaster Tools Feedback Loop, 'Identifiers Flagged' refers to the direct indication that specific sending IP addresses and domains are consistently generating spam complaints from recipients. This feature provides a critical, source-level view of email campaigns that are causing user dissatisfaction, empowering senders to understand precisely where deliverability issues originate and to take targeted corrective measures. It is an invaluable metric for maintaining sender reputation and optimizing email deliverability.

Key findings

  • Source Identification: The 'Identifiers Flagged' metric pinpoints the precise IP addresses or domains that are generating a significant volume of spam complaints from recipients.
  • User Feedback: This flagging directly results from recipients clicking 'This is spam,' signaling dissatisfaction with the emails originating from those identifiers.
  • Reputation Signal: These flagged identifiers serve as a critical signal of negative sender reputation with Google, which can hinder future email deliverability.
  • Actionable Data: The data provides actionable intelligence, allowing senders to isolate problematic campaigns or sending streams and address the underlying issues.
  • FBL Core: It represents a core function of Feedback Loops, enabling ISPs like Google to report abuse back to senders for specific email sources.

Key considerations

  • Investigate Flagged Sources: Upon identifying flagged identifiers, it is imperative to thoroughly investigate the specific campaigns, content, or recipient segments associated with those IPs or domains.
  • Improve Engagement: High complaint rates associated with flagged identifiers often indicate a need to refine content relevance, improve list segmentation, or adjust sending frequency to better match recipient expectations.
  • Maintain Deliverability: Proactive monitoring and swift action on flagged identifiers are essential steps to protect and improve overall email deliverability to Gmail users.
  • Data Utilization: Leverage the granular data from Google Postmaster Tools to identify trends in complaints and make informed decisions about your email program's health.
  • Long-Term Strategy: Addressing flagged identifiers should be part of an ongoing, long-term strategy for maintaining a positive sender reputation and avoiding future deliverability issues.

Technical article

Documentation from Google explains that the Feedback Loop in Postmaster Tools provides data on the "identified spam rate" for emails from your domain or IP addresses. It helps senders understand which specific campaigns are generating spam complaints by showing the volume of user complaints relative to the volume of mail sent, allowing senders to identify and address problematic identifiers (IPs, domains) that are being flagged.

8 Jun 2022 - Google Postmaster Tools Help

Technical article

Documentation from a Server Fault user explains that Feedback Loops are mechanisms where ISPs send abuse reports back to the sender. While "Identifiers Flagged" isn't a direct technical term within the FBL protocol itself, in Google Postmaster Tools it signifies that the particular sending IPs or domains are being identified by Google's systems as sources of user-reported spam, leading to a negative reputation for those specific identifiers.

23 Jun 2024 - Server Fault (Stack Exchange)

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