Suped

Summary

Mailjet users seeking to enhance their email security often inquire about upgrading their DKIM signing key from the standard 1024-bit to a more robust 2048-bit key. While 2048-bit keys offer increased cryptographic strength, their implementation may present challenges related to DNS record management due to increased length. Direct user-initiated changes for DKIM key length in platforms like Mailjet are not typically available, often requiring interaction with their support team. This approach ensures proper configuration and avoids deliverability issues.

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What email marketers say

Email marketers are often keen to adopt stronger security measures like 2048-bit DKIM keys but face practical hurdles regarding implementation with their ESPs and DNS providers. Their discussions frequently highlight the balance between enhanced security and the technical effort required, especially when dealing with client accounts or less tech-savvy teams. The general consensus points to the necessity of ESP support for key upgrades and careful DNS management to avoid disruption.

Marketer view

Email marketer from Email Geeks asked about whether Mailjet supports 2048-bit DKIM keys. They are trying to enhance security without risking deliverability issues. This highlights the common user dilemma between security and stability.

09 Nov 2020 - Email Geeks

Marketer view

Email marketer from Email Geeks mentioned their plan to test 2048-bit DKIM on their own domains first. They also plan to roll it out only to customers where they have direct control over the DNS settings. This cautious approach is common among those managing multiple domains.

09 Nov 2020 - Email Geeks

What the experts say

Experts in email deliverability and security uniformly recommend adopting 2048-bit DKIM keys for enhanced cryptographic strength. While acknowledging the historical challenges with DNS record management, they point out that most modern DNS tools now support larger key sizes, often by automatically handling the splitting of TXT records. The consensus emphasizes that ESPs should facilitate this upgrade, as it significantly contributes to a domain's overall email security posture and helps maintain domain reputation.

Expert view

Expert from Email Geeks confirms that Mailjet support can assist in setting up a 2048-bit DKIM key. They clarified that direct user control over this setting is not available, indicating it's an internal process for the ESP.

09 Nov 2020 - Email Geeks

Expert view

Expert from Email Geeks states that 2048-bit keys are now widely supported by DNS management tools. They explained the historical issue was the need to split the DNS record, and that older web interfaces were slow to adapt, but this is less of an issue now.

09 Nov 2020 - Email Geeks

What the documentation says

Official documentation and technical standards generally support the use of 2048-bit DKIM keys for enhanced security, recognizing them as an improvement over 1024-bit keys. They provide guidelines for handling the increased length of DKIM TXT records, often recommending string concatenation (splitting the record into multiple quoted strings within a single TXT record) when DNS provider limits are encountered. The documentation consistently emphasizes accurate configuration to ensure proper email authentication and avoid DMARC failures.

Technical article

RFC 6376, which defines DKIM, specifies that the DKIM-Signature header should not be subject to line wrapping. This implies that the entire signature, including the key, should be treated as a single string during transmission, even if the DNS record is split.

07 Sep 2011 - RFC 6376

Technical article

The AWS Route 53 documentation describes how to resolve the "CharacterStringTooLong" error for DNS TXT records. It explicitly instructs users to split the long string into multiple parts and enclose each part in double quotation marks, separated by a single blank space.

10 Aug 2023 - AWS Route 53

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