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How can I implement a strict DMARC policy without blocking Google Workspace emails?

Summary

Implementing a DMARC policy with p=reject is a crucial step for advanced email security, but it can sometimes inadvertently block legitimate emails, especially those sent via Google Workspace. This often happens because all sending sources for your domain, including Google Workspace itself and any third-party email service providers (ESPs), must be properly authenticated and aligned with your DMARC policy. The goal is to enforce a strong policy that protects against spoofing and phishing without disrupting your business communications.

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What email marketers say

Email marketers are often on the front lines of DMARC implementation, balancing the desire for robust email security with the practical need to ensure their campaigns and transactional emails reach the inbox. Many have experienced the pitfalls of premature DMARC enforcement, particularly when multiple sending systems like Google Workspace are involved.

Marketer view

Marketer from Email Geeks suggests starting DMARC implementation with p=none, then fixing any authentication issues that surface. Only after resolving these should you consider moving to a quarantine or reject policy. This iterative approach helps prevent unintended email blocking.

08 Jul 2024 - Email Geeks

Marketer view

Marketer from Email Geeks notes that if you are managing a customer's DKIM/SPF via CNAME records for a bulk sender, you need to be aware of other authentication aspects they might control, especially for their main organizational domain. It's crucial to ensure all sending sources are covered.

08 Jul 2024 - Email Geeks

What the experts say

Email deliverability experts consistently advocate for a methodical and data-driven approach to DMARC implementation. They stress that rushing to a p=reject policy without proper authentication for all sending streams, particularly for services like Google Workspace, is a recipe for deliverability disaster.

Expert view

Expert from Email Geeks strongly advises starting DMARC implementation with p=none to correctly fix all authentication issues before considering a move to quarantine or reject. This phased approach helps prevent accidental blocking of legitimate emails.

08 Jul 2024 - Email Geeks

Expert view

Expert from Email Geeks emphasizes the need for proper review of DMARC reports. They state that guessing what's broken is unproductive and users should understand DMARC and then fix what is actually wrong, advocating for more education in the process.

08 Jul 2024 - Email Geeks

What the documentation says

Official documentation from major email providers and industry standards bodies provides critical guidance on DMARC implementation. It consistently emphasizes the need for careful configuration of SPF and DKIM for all email streams to ensure DMARC alignment and prevent legitimate emails from being blocked, especially with a p=reject policy.

Technical article

Documentation from Esecurityplanet.com explains that to set up DMARC, organizations must publish a text file, known as a DMARC record, with their DNS registrars. This record defines the policy for handling unauthenticated emails.

23 Jun 2023 - eSecurity Planet

Technical article

Documentation from Fortinet defines DMARC as a protocol requiring DKIM or SPF to be in place on an email domain, along with a published DMARC record in the DNS. The DMARC policy process helps in email authentication and combating spoofing.

17 Jul 2024 - Fortinet

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