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Does URL alignment for intermediate redirect links impact email deliverability?

Summary

The alignment of URL for intermediate redirect links indeed influences email deliverability, primarily through its impact on sender reputation and trust. Mailbox providers and security gateways thoroughly scrutinize all domains within an email's link path, not just the final destination. The reputation of the intermediate redirect domain itself is a critical factor, as poor reputation, suspicion, or association with spam or malicious activity can severely impact inbox placement. Conversely, utilizing custom, branded, and aligned tracking or redirect domains significantly enhances sender trustworthiness and consistency, leading to improved deliverability. While some experts note that the number of redirects might be less impactful than the nature and reputation of the intermediaries, generic or unaligned intermediate links can still trigger spam filters. Therefore, maintaining a strong reputation across all linked domains is a key best practice for optimal email deliverability.

Key findings

  • Reputation is Paramount: The reputation of the intermediate redirect domain is a primary factor influencing email deliverability. A poor or suspicious reputation for any domain in the redirect path can significantly hinder inbox placement.
  • Alignment Builds Trust: Aligning custom tracking or redirect domains with your sending domain is crucial. This alignment fosters greater trust with mailbox providers, contributing to a consistent brand identity and improving overall deliverability by reducing the likelihood of emails being flagged as spam.
  • Comprehensive Link Scrutiny: Mailbox providers and email security gateways meticulously analyze the entire URL path, including all intermediate redirect links. They assess the trustworthiness of every domain in the chain, not just the final destination.
  • Generic Links Pose Risks: Using generic, unaligned, or suspicious intermediate redirect domains can raise red flags for spam filters. Such links may be perceived as less trustworthy or have a history of abuse, potentially leading to emails being filtered or blocked.

Key considerations

  • Invest in Branded Domains: Prioritize establishing and using custom, branded tracking or redirect domains. This practice ensures consistency with your sending domain, reinforcing trust and positive sender reputation with mailbox providers.
  • Monitor Domain Reputation: Regularly assess and maintain the reputation of all domains involved in your email links, including any intermediate redirect domains. A poor reputation for any domain in the chain can negatively impact deliverability.
  • Avoid Suspicious Links: Ensure that your intermediate redirect links do not point to domains with a poor reputation, a history of spam, or associations with malicious activity. Such links can trigger spam filters and security gateways, leading to deliverability issues.
  • Strategic Engineering Focus: While alignment is beneficial, some experts suggest that if your overall sender and domain reputation is strong, engineering efforts might yield greater deliverability improvements when focused on other areas, rather than solely optimizing intermediate URL alignment.
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What email marketers say

11 marketer opinions

URL alignment for intermediate redirect links does play a role in email deliverability, acting as a crucial factor in how mailbox providers perceive a sender's trustworthiness. While the direct alignment of every single hop might not be the sole determinant, the overall reputation and consistency of the domains involved in the redirect chain are heavily scrutinized. Using custom, branded tracking or redirect domains that align with the sender's primary domain significantly enhances sender reputation and reduces the likelihood of emails being flagged as spam. Conversely, generic, unaligned, or suspicious intermediate links can trigger spam filters, as they signal potential inconsistencies or a lack of attention to sender best practices. The consensus is that while minor misalignments might not be instantly fatal, a strong, consistent brand presence across all linked elements is vital for maintaining high deliverability.

Key opinions

  • Intermediate Link Impact: Intermediate redirect links, particularly their domain reputation and alignment, directly influence email deliverability by affecting how mailbox providers assess sender trustworthiness.
  • Trust and Reputation Building: Utilizing custom, branded redirect domains that align with your primary sending domain strengthens sender reputation and builds trust with mailbox providers, leading to better inbox placement.
  • Full Path Scrutiny: Spam filters and mailbox providers analyze the entire URL path, including all intermediate domains, assessing their reputation and consistency alongside the primary sending domain.
  • Risks of Generic Links: Generic, unaligned, or suspicious intermediate redirect links can raise red flags for spam filters, potentially causing emails to be diverted to spam folders or blocked due to perceived inconsistencies or poor reputation.

Key considerations

  • Prioritize Branded Domains: Implement and consistently use custom, branded tracking and redirect domains that align with your main sending infrastructure to reinforce brand consistency and trust with mailbox providers.
  • Maintain Domain Health: Actively monitor and manage the reputation of all domains involved in your email campaigns, including any intermediate redirect domains, to prevent negative impacts on deliverability.
  • Avoid Suspicious Redirects: Steer clear of using intermediate links that point to domains with a poor reputation or known associations with spam, as this can severely damage your sender reputation and trigger filtering.
  • Optimize Engineering Investment: Recognize that while URL alignment is beneficial, some experts suggest that if primary sender and domain reputation are already robust, engineering resources might yield higher deliverability returns when focused on other, more impactful areas.

Marketer view

Email marketer from Email Geeks responds that while the reputation of intermediate or final links might have some impact, the alignment itself is unlikely to be a major concern, aligning with Laura Atkins' assessment, and suggests that engineering efforts would be better spent on other areas with more significant impact than optimizing intermediate URL alignment.

8 Dec 2023 - Email Geeks

Marketer view

Marketer from Mailgun Blog explains that aligning your tracking or redirect domain (via CNAME) with your sending domain is crucial for building and maintaining a positive sender reputation, which directly impacts deliverability. If the redirect domain lacks alignment or has a poor reputation, it can negatively affect where your emails land.

25 Jun 2022 - Mailgun Blog

What the experts say

3 expert opinions

When considering whether URL alignment for intermediate redirect links impacts email deliverability, expert consensus points to the reputation of the intermediate domains as the paramount factor, rather than strict URL alignment or the total number of redirects. While multi-redirect link paths are common and not inherently detrimental, deliverability issues primarily arise when an intermediate tracking domain has a poor or suspicious reputation, is compromised, or leads to malicious content. Experts note that even if multiple redirects occur across different domains, the individual reputation of each domain in that redirect chain is critical. Furthermore, generic shortened URLs can be problematic for some ISPs due to their history of abuse, suggesting that using reputable, and ideally brand-aligned, domains for intermediate redirects is crucial for maintaining strong deliverability.

Key opinions

  • Intermediate Domain Reputation is Key: The reputation of the intermediate redirect domain is the primary determinant of its impact on email deliverability, overriding concerns about the number of redirects.
  • Malicious Domains are Detrimental: Intermediate redirect domains with poor reputation, suspicious activity, or links to malicious content will severely damage deliverability.
  • Generic Shortened URLs Pose Risk: Due to their historical use in abuse, generic shortened URLs used as intermediate redirects can be problematic for some Internet Service Providers.
  • Multiple Redirects Not Inherently Bad: The presence of multiple redirects in a link path is not inherently problematic for deliverability, provided the reputation of each domain in the chain is clean.

Key considerations

  • Prioritize Reputable Intermediate Domains: Always ensure that any intermediate redirect domains used have a clean and trustworthy reputation to avoid deliverability issues.
  • Avoid Suspicious Redirect Paths: Steer clear of using intermediate domains that are known for spam, have been compromised, or appear suspicious to Internet Service Providers.
  • Opt for Branded or Trusted Shorteners: When using shortened URLs as intermediate redirects, prefer brand-aligned or well-known, reputable services over generic shorteners to mitigate deliverability risks.
  • Focus on Intermediary Quality: Instead of solely focusing on strict URL alignment, prioritize the quality and reputation of all intermediary domains within your email link paths.

Expert view

Expert from Email Geeks explains that the described multi-redirect link path and URL non-alignment is not unusual and likely not significantly affecting email delivery, noting that for some senders, the impact is more about the intermediaries involved rather than the number of redirects, implying the overall situation is complex.

19 May 2023 - Email Geeks

Expert view

Expert from Spam Resource explains that while tracking links, which often function as intermediate redirects, are common in email and not inherently problematic, their impact on deliverability is primarily determined by the reputation of the tracking domain itself. If the domain hosting the redirect has a poor or suspicious reputation, or if it leads to malicious content, it will negatively affect email deliverability. Therefore, ensuring the intermediate redirect domain maintains a good reputation is crucial for deliverability.

15 Feb 2025 - Spam Resource

What the documentation says

5 technical articles

The impact of URL alignment for intermediate redirect links on email deliverability is significant, as a cohesive and trustworthy brand presence across all linked domains is paramount. Major email service providers such as Mailchimp and Klaviyo advocate for custom, branded tracking domains to build sender trust and consistency. Concurrently, Google's sender guidelines, Microsoft Exchange Online Protection, and independent email security vendors confirm that every domain within an email's link path is rigorously assessed for reputation and legitimacy. Any intermediate redirect link that appears misaligned, generic, or has a poor reputation can severely compromise deliverability, leading to emails being filtered or blocked, underscoring the necessity of a strong, consistent identity throughout the entire link chain.

Key findings

  • Branded Domains Improve Trust: Utilizing custom, branded tracking domains that align with your sender email address significantly enhances deliverability by establishing a consistent brand identity and building trust with mailbox providers, as per Mailchimp and Klaviyo.
  • All Links Under Scrutiny: Mailbox providers and email security gateways, including Google, Microsoft EOP, and other vendors, meticulously analyze the reputation and trustworthiness of all URLs within an email, specifically including intermediate redirect links.
  • Reputation is Non-Negotiable: A poor or suspicious reputation associated with any intermediate redirect domain can severely impede deliverability, regardless of the final destination, as these links are flagged to protect users from potential threats.
  • Consistency is Key for Reputation: Maintaining a consistent and reputable sender identity across all linked domains is crucial for deliverability, as inconsistent or misaligned redirect domains can negatively impact how emails are perceived by receiving systems.

Key considerations

  • Prioritize Branded Tracking: Implement custom tracking domains that align directly with your primary sending domain. This practice is emphasized by leading ESPs for fostering trust and improving inbox placement.
  • Monitor All Link Reputations: Routinely assess and manage the reputation of every domain within your email's link structure, particularly intermediate redirect domains, to prevent deliverability issues caused by poor reputation.
  • Avoid Suspicious Intermediaries: Ensure that intermediate redirect links do not point to domains with a history of suspicious activity, poor reputation, or associations with spam, as these are actively scrutinized and can lead to filtering or blocking.
  • Reinforce Sender Identity: Strive for a consistent sender identity across all elements of your email, including linked domains, to reassure mailbox providers of your legitimacy and reduce the likelihood of deliverability problems.

Technical article

Documentation from Mailchimp explains that setting up a custom tracking domain, which aligns with your sender email address domain, can significantly improve deliverability by building trust and a consistent brand identity. This alignment helps mailbox providers recognize your links as legitimate and from a trusted source, mitigating the risk of emails landing in spam.

13 Nov 2021 - Mailchimp Knowledge Base

Technical article

Documentation from Google's Sender Guidelines indicates that maintaining a consistent and reputable sender identity across all aspects of an email, including linked domains, is crucial for deliverability. While not directly naming "intermediate redirect links," Google assesses the overall trustworthiness of links, implying that misaligned or suspicious redirect domains can negatively impact how emails are perceived and delivered.

15 Feb 2025 - Google Support / Postmaster Tools

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