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Do I need to include Mailchimp's SPF record in my domain's SPF if Mailchimp handles the bounce address?

Summary

Understanding whether to include Mailchimp's SPF record in your domain's SPF is a common point of confusion for email senders, especially when Mailchimp manages the bounce address. The core principle of SPF (Sender Policy Framework) is to authenticate the domain found in the email's Return-Path header (also known as the Mail From or bounce address), not necessarily the "From" header your recipients see. If your email service provider (ESP) like Mailchimp uses its own domain for the Return-Path, then the SPF check will be performed against Mailchimp's domain, not yours. This means including Mailchimp's SPF record in your domain's SPF is often unnecessary and can lead to issues, such as exceeding the crucial 10-DNS lookup limit.

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What email marketers say

Email marketers often grapple with the complexities of SPF records, especially when working with third-party email service providers like Mailchimp. The confusion frequently stems from a misunderstanding of which domain SPF actually authenticates. Many marketers mistakenly believe they need to include every ESP's SPF in their main domain's record, even when the ESP handles the bounce address, leading to common issues like exceeding the 10-lookup limit.

Marketer view

Marketer from Email Geeks indicates they have an SPF record with 14 included lookups, but their emails from all sources, including Mailchimp, still show SPF as passed in Gmail and other email testing tools. They questioned the effect of exceeding SPF lookup limits in such scenarios, given the unexpected passes.

16 Jun 2021 - Email Geeks

Marketer view

Marketer from Email Geeks confirms their domain's SPF record includes multiple entries for ESPs like Outlook, Mailchimp, Mandrill, and others. They observed that even with 14 lookups, Mailchimp's bounce address was on their own domain, leading to a query about the necessity of including Mailchimp's SPF in their domain's record.

16 Jun 2021 - Email Geeks

What the experts say

Email experts provide clarity on SPF behavior, particularly when ESPs manage the Return-Path. They emphasize that the SPF record authenticates the domain in the RFC5321.MailFrom address (the bounce address), not the RFC5322.From address (the visible sender). This distinction is vital for understanding why you might not need to include an ESP's SPF in your domain's record if they use their own bounce domain. Experts also highlight the importance of DMARC and DKIM in modern email authentication flows, especially concerning alignment.

Expert view

Expert from Email Geeks states that some receivers will consider SPF to have failed if the SPF record exceeds the specified limits, while others may not. This highlights the inconsistent enforcement of the 10-lookup limit across different mailbox providers.

16 Jun 2021 - Email Geeks

Expert view

Expert from Email Geeks explains that exceeding the SPF lookup limit (e.g., 14 lookups) means any receiver strictly complying with the SPF specification will consider the mail to have failed SPF. While this doesn't immediately guarantee non-delivery, it prevents the domain from receiving the full benefit of its sender reputation.

16 Jun 2021 - Email Geeks

What the documentation says

Official documentation from email service providers and RFCs consistently clarifies the purpose and mechanics of SPF, DKIM, and DMARC. These resources highlight that SPF primarily authenticates the Return-Path (MailFrom) domain. When an ESP like Mailchimp uses its own domain for the Return-Path, their SPF record is the one checked by receiving servers. Therefore, the sender's domain SPF record is not involved in authenticating those specific Mailchimp-sent emails via SPF, making inclusions unnecessary for that purpose. Instead, documentation typically points to DKIM for aligning email authentication with the sender's visible "From" domain, which is crucial for DMARC.

Technical article

Mailchimp documentation clarifies that DMARC utilizes both SPF and DKIM to verify the authenticity of email messages. If either of these authentication methods fails, DMARC instructs a receiving server on how to handle emails originating from your domain. This highlights DMARC's reliance on both underlying protocols for sender verification.

01 Apr 2024 - Mailchimp.com

Technical article

Mailchimp's guide on email domain authentication specifies that Mailchimp automatically applies DKIM and SPF authentication to all campaigns by default. This typically means users won't need to manually adjust their DNS records for basic authentication. However, if users desire to set up custom domain authentication, specific steps are provided for DKIM.

15 Mar 2024 - Mailchimp.com

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