Google Annotations are a feature designed to enhance the appearance of promotional emails within the Gmail Promotions tab, allowing marketers to display rich previews like deal badges, images, and expiration dates. The key question for email deliverability is whether these annotations directly influence where an email lands (e.g., primary inbox versus promotions tab) or if they simply improve visibility once an email is already categorized as promotional. Our analysis suggests that annotations do not directly impact deliverability or primary inbox placement; instead, they serve as an engagement tool within the Promotions tab.
Key findings
No direct deliverability impact: Annotations do not help your emails bypass spam filters or land in the primary inbox. Their functionality is contingent upon the email already being categorized for the Promotions tab.
Enhanced visibility: When an email lands in the Promotions tab, annotations can significantly improve its visibility and engagement metrics by displaying compelling visuals and offers upfront.
Algorithm-driven display: Whether annotations are displayed, particularly in prominent sections like 'Top Offers', depends on Google's algorithms, which consider factors like user interaction, offer relevance, and timing.
Engagement tool: Annotations are best viewed as a tool for improving user engagement within the Promotions tab, rather than a strategy for achieving better inbox placement overall.
Key considerations
Prioritize core deliverability: Before focusing on annotations, ensure your fundamental email deliverability practices are sound. This includes maintaining a good sender reputation, proper authentication, and healthy engagement metrics.
Annotations as an enhancement: Implement annotations as an enhancement to your promotional campaigns, understanding that they are not a fix for underlying deliverability issues.
Strategic use: Use annotations strategically for high-impact campaigns, new launches, or seasonal promotions, where visual appeal in the Promotions tab is crucial for driving engagement. More information is available on Google's developer documentation.
Monitor performance: Regularly monitor your email performance metrics, including open rates and click-through rates, for emails with and without annotations to assess their effectiveness.
What email marketers say
Email marketers widely utilize Google Annotations to enhance the visual appeal and engagement of their promotional emails within Gmail's Promotions tab. While they value the increased visibility, there's a general consensus that annotations do not influence the initial inbox placement of an email; rather, they serve to optimize performance once the email has already been sorted into the promotional category. Many marketers focus on leveraging annotations for specific campaigns where rich visual previews can significantly boost interaction.
Key opinions
Post-placement utility: Annotations are seen as valuable for improving email performance after they have landed in the Promotions tab, rather than influencing that placement.
Engagement driver: Marketers frequently report that annotations increase engagement metrics such as open rates and click-through rates due to their eye-catching nature.
No spam bypass: There's an understanding that if an email is classified as spam or for the updates folder, annotations will simply be ignored by Gmail.
Campaign specificity: Many marketers use annotations for high-impact campaigns, new launches, or seasonal promotions, where the visual elements add significant value.
Key considerations
Prioritize deliverability hygiene: Marketers must first ensure strong sender reputation and fundamental deliverability before annotations can provide any benefit. A low complaint rate is crucial for this, as detailed by Stripo.email.
Technical implementation: While beneficial, implementing annotations requires specific JSON-LD markup within the email code, which can be a hurdle for some marketing teams, similar to implementing other interactive email elements.
Testing and monitoring: Consistent testing of annotation display and monitoring of engagement metrics are necessary to confirm their effectiveness for specific campaigns and audiences, tying into broader goals of improving Gmail inbox placement.
Content relevance: Annotations are most effective when the content they highlight is genuinely relevant and compelling to the recipient, aligning with Google's focus on user experience.
Marketer view
Email marketer from Email Geeks states that using annotations will not impact email placement, as annotations only function if emails already land in the Promotions tab. They do not help an email reach a specific inbox category.
18 Jul 2023 - Email Geeks
Marketer view
Email marketer from Klaviyo Help Center describes email annotations as a tool to highlight deals or display product images directly within the promotions tab view, enhancing visual appeal. They emphasize the visual benefit rather than placement.
10 Apr 2024 - Klaviyo Help Center
What the experts say
Deliverability experts generally agree that Google Annotations are a valuable engagement tool for promotional emails, but they do not serve as a bypass for core deliverability challenges. Their display is contingent on an email already being sorted into the Promotions tab by Gmail's complex algorithms, which prioritize sender reputation, user engagement, and content relevance. Experts advise marketers to focus on foundational deliverability practices first, then leverage annotations to maximize impact within the appropriate inbox category.
Key opinions
No deliverability silver bullet: Annotations do not affect whether an email lands in the primary inbox or spam folder. Their purpose is purely for visual enhancement within the Promotions tab.
Algorithm-dependent display: The visibility of annotations, especially in prominent sections like 'Top Offers', is controlled by Google's sophisticated algorithms, which assess user interaction and content relevance.
Increasing carousel use: Some experts anticipate a rise in the use of carousels in emails, blurring the lines between promotional content and ads for potentially higher engagement and revenue.
Focus on core metrics: Good sender reputation, low spam complaint rates, and positive user engagement are far more critical for inbox placement than annotations.
Key considerations
Fundamental deliverability first: Experts strongly advise that optimizing core deliverability factors, such as authentication (SPF, DKIM, DMARC), email content quality, and list hygiene, should precede any focus on annotations.
Understand Gmail's algorithms: Mailbox providers like Gmail use complex algorithms that evaluate numerous factors for inbox placement. Annotations do not influence these core filtering decisions, as highlighted by Audience Point.
Strategic application: Use annotations for promotional emails that are already likely to land in the Promotions tab to maximize their impact and user engagement. For understanding overall performance, tools like Google Postmaster Tools are more relevant.
Engagement versus placement: Distinguish between tools that enhance engagement (like annotations) and practices that directly affect inbox placement. While annotations boost visibility, they don't prevent emails from going to spam if core deliverability is weak, as Kickbox Blog has noted.
Expert view
Email expert from Email Geeks explains that Google highlights emails in the Promotions tab under 'Top Offers' through a transient, rotating selection process. Annotations only display if the email is chosen by algorithms that consider user interaction, offer relevance, and timing, all tailored to individual user interest.
18 Jul 2023 - Email Geeks
Expert view
Deliverability expert from SpamResource.com states that deciphering Google's inbox placement algorithm is challenging, suggesting Gmail's decisions are based on complex factors beyond annotations. They do not view annotations as a primary deliverability lever.
20 May 2024 - SpamResource.com
What the documentation says
Official documentation from Google and various email marketing platforms consistently describe Google Annotations as a feature for enriching the visual presentation of promotional emails within the Gmail Promotions tab. They detail the technical implementation via JSON-LD markup and outline the types of information that can be highlighted. Crucially, this documentation focuses on the *how* and *what* of annotations for display, rather than providing any guarantees or implications for email deliverability or initial inbox placement.
Key findings
Visual enhancement: Documentation confirms that annotations allow marketers to display rich previews, deal badges, expiration dates, and images directly in the Promotions tab list view.
JSON-LD implementation: The technical guide specifies that annotations are implemented using JSON-LD script within the email's HTML, a structured data format.
Contextual display: Annotations are designed to appear specifically within the Promotions tab, and there is no indication that they influence an email's initial categorization or deliverability to other tabs.
No placement guarantee: Official sources explicitly state that the annotation code does not guarantee inbox placement, nor is it guaranteed to show for every email.
Key considerations
Adherence to specifications: Marketers must carefully follow Google's documentation for correct implementation to ensure annotations function as intended.
Purpose clarity: It is important to understand that annotations are a display feature to boost engagement for promotional content, not a deliverability tool.
Campaign suitability: Documentation often advises that annotations are best suited for high-impact campaigns or large recipient lists where visual prominence is desired, as noted by Bloomreach.
Complementary, not foundational: Annotations should be considered a complementary element to a robust deliverability strategy, not a replacement for fundamental practices like proper email authentication.
Technical article
The Google for Developers documentation provides an overview of how to annotate emails for the Promotions tab, detailing the structured data required to display rich previews in Gmail. It outlines the specific JSON-LD format necessary for implementation.
10 Aug 2023 - Google for Developers
Technical article
Klaviyo Help Center documentation clarifies that email annotations enable marketers to showcase deals, offers, or product images within the Gmail Promotions tab, enhancing the visual presentation of their campaigns. This guide focuses on practical application.