Implementing DMARC can lead to decreased email open rates due to several factors. While DMARC itself shouldn't directly impact open rates if configured correctly, misconfigurations like improper SPF and DKIM settings, exceeding SPF's DNS lookup limit, or incorrect subdomain delegation can cause deliverability issues, resulting in emails being blocked, quarantined, or sent to the spam folder. Changing DKIM signatures can also initially reduce open rates. It's crucial to continuously monitor DMARC reports, verify proper authentication, optimize SPF records, address underlying filtering issues, and consider warming up your IP after significant changes. Non-DMARC-related issues, such as poor subject lines, irrelevant content, or sending emails at the wrong time, also contribute to lower open rates. Variations in how email clients handle DMARC policies add another layer of complexity.
9 marketer opinions
Implementing DMARC can lead to a drop in email open rates for several reasons. While DMARC itself doesn't directly affect open rates if properly configured, incorrect setups, such as improper SPF and DKIM configurations, subdomain delegation issues, and strict email client policies, can negatively impact deliverability and cause a drop. Monitoring DMARC reports and ensuring proper authentication are vital, and if significant changes are made, IP warm-up should be considered. Non-DMARC related issues such as poor subject lines, irrelevant content, or sending emails at the wrong time can also contribute to lower open rates, necessitating strategies like A/B testing, audience segmentation, and send time optimization.
Marketer view
Email marketer from Reddit shares that when implementing DMARC, they saw initial drops in open rates due to misconfiguration of SPF records. They recommend checking your SPF records using online tools to validate they are correct.
11 Nov 2021 - Reddit
Marketer view
Email marketer from Sender explains that implementing DMARC without proper SPF and DKIM setup can negatively affect email deliverability and open rates. It is important to ensure that your emails are properly authenticated before implementing DMARC.
14 Oct 2021 - Sender.net
6 expert opinions
Implementing DMARC can lead to decreased email open rates, primarily due to configuration issues affecting deliverability. If DMARC is improperly configured, legitimate emails might be rejected or quarantined. Even a correct DMARC setup with new DKIM keys can initially reduce open rates due to authentication changes, potentially requiring an IP warm-up. It's important to continuously monitor DMARC reports for failures, set up DKIM signing correctly, and understand that a drop in open rates isn't always a sign of spam issues but could relate to pixel pre-fetching changes. Furthermore, DMARC can expose underlying deliverability problems related to filtering, necessitating content adjustments and sender reputation improvements. Testing mail delivery to the bulk folder is also advised.
Expert view
Expert from Spamresource responds to the question that if DMARC is improperly configured, legitimate emails might be rejected or quarantined which will cause the email open rate to drop. It is important to monitor DMARC reports to see if there are any failures.
18 Jan 2024 - Spamresource
Expert view
Expert from Email Geeks states that if mail is failing DMARC, it's not compliant with requirements to authenticate with the domain and is currently authenticated as mailchimp. She advises setting up DKIM signing at Mailchimp.
24 Aug 2022 - Email Geeks
4 technical articles
Implementing DMARC can negatively impact email open rates if not configured properly, primarily because emails may be blocked or marked as spam. Strict DMARC policies (p=reject or p=quarantine) without correct DKIM and SPF settings are a significant cause. SPF record limitations, such as exceeding the 10 DNS lookup limit, can also lead to SPF failures, hindering deliverability. Troubleshooting steps include checking DMARC records, authentication status, SPF, and DKIM configurations and verifying authorized sending IP addresses.
Technical article
Documentation from RFC details the limitations of SPF records, including the 10 DNS lookup limit. Exceeding this limit can cause SPF to fail, leading to deliverability issues and potentially impacting open rates post-DMARC implementation.
10 Feb 2025 - RFC 7208
Technical article
Documentation from DMARC.org explains DMARC policies (none, quarantine, reject) and their impact on email handling by receiving mail servers. A 'reject' policy will instruct recipient servers to refuse emails failing authentication, potentially lowering open rates if legitimate emails are affected.
8 Aug 2024 - DMARC.org
Can implementing DMARC cause a drop in email reputation and open rates?
Does DMARC guarantee emails will not be flagged as spam?
Does DMARC improve email deliverability and should ESPs push senders to set it up?
How can I improve email deliverability and open rates for a client with a bad domain reputation, especially with Gmail, and what strategies should I use for unengaged users?
How do DMARC quarantine and reject policies affect sender reputation and email delivery?
How does DMARC impact email deliverability, and what are the pros and cons of using it?