While one expert claims images don't impact deliverability, the consensus is that images indirectly affect it. Large, unoptimized images slow loading times, leading to poor user experience and increased spam flagging. Proper image optimization (compression, format), balanced text-to-image ratio, alt text, and reputable hosting are essential for good deliverability. Poor design, including excessive or poorly-optimized images, can also negatively impact deliverability. Documentation from Google, Microsoft, and HubSpot stresses the importance of image optimization.
11 marketer opinions
While images themselves may not directly cause deliverability issues, their size, optimization, and usage significantly impact email deliverability. Large image file sizes increase loading times, which can lead to lower engagement and potential spam filtering. Image blocking by email clients can also affect how messages are displayed. Therefore, optimizing images through compression, proper formatting (JPEG/PNG), and the inclusion of alt text is crucial. Maintaining a healthy text-to-image ratio and hosting images on reputable servers further contributes to improved deliverability.
Marketer view
Email marketer on an Email Marketing Forum mentions that hosting images on a reputable server is important as poor image hosting can indirectly affect deliverability if the server is blacklisted. They recommend using reliable CDNs or ESPs for image hosting.
16 Jan 2023 - Email Marketing Forum
Marketer view
Email marketer on Quora says an imbalance between text and images, especially with too little text, can flag emails as spam. It's important to maintain a healthy text-to-image ratio.
2 Aug 2022 - Quora
3 expert opinions
The impact of images on email deliverability is nuanced. One expert states that images do not impact deliverability. However, other experts suggest that while images themselves are not directly flagged as spam, excessive or large images and poorly designed emails with unoptimized images can negatively affect deliverability. Optimization and maintaining a balanced text-to-image ratio are recommended.
Expert view
Expert from Word to the Wise explains that poorly designed emails can be flagged as spam, including emails with large images that have not been optimised which slow loading times. Laura recommends optimising images and balancing them with enough text.
25 Oct 2021 - Word to the Wise
Expert view
Expert from Spam Resource explains that while images themselves aren't directly flagged as spam, using excessive or large images can negatively impact deliverability. They recommend optimizing images and maintaining a good text-to-image ratio.
22 Aug 2023 - Spam Resource
4 technical articles
Documentation from Google, Microsoft, Mozilla, and HubSpot highlights the importance of image optimization for email deliverability and user experience. Large images can contribute to emails being flagged as spam and can negatively affect loading times, which in turn can harm subscriber engagement. Using alt text for accessibility and following image guidelines for optimal viewing are also crucial.
Technical article
Documentation from HubSpot Support advises on best practices for improving email deliverability, including image optimisation. They emphasize reducing image file sizes, as large images can lead to longer loading times and a poor subscriber experience, both of which can negatively affect deliverability.
23 May 2022 - HubSpot
Technical article
Documentation from Mozilla Developer Network emphasizes the importance of alt text for images to provide accessibility for users who can't see them, and to ensure a usable experience if images are not loading. While not directly about deliverability, using alt text is a best practice for accessible emails.
17 Aug 2022 - Mozilla Developer Network
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