Suped

Summary

Despite moving to a new ESP with shared IPs, a consistent theme across various sources indicates the importance of an IP warm-up process. Although shared IPs possess an existing reputation, new senders still need to gradually increase their sending volume. This allows mailbox providers like Gmail to learn the sender's patterns and prevents the triggering of spam filters. Furthermore, a sender's reputation should be consistently monitored to ensure adherence to email marketing guidelines. Factors such as sending habits, frequency, and engagement rates contribute to the overall reputation of the shared IP. Sending a large newsletter immediately after the transition is discouraged. It's best practice to transfer suppression lists and engagement data from the prior ESP and treat the first few weeks as a soft warm-up period. While ESPs handle some aspects of IP reputation, a sender's behavior and sending practices are still crucial for maintaining deliverability.

Key findings

  • Deliverability Fluctuations: Fluctuations in metrics are expected initially as Gmail adjusts to the new IP.
  • Warm-up Still Critical: An IP warm-up is still essential for establishing sender reputation even with shared IPs.
  • Gradual Increase: Gradually increase sending volume to avoid negatively impacting your sender reputation.
  • Learning Filters: Warm-up allows machine learning filters to learn that the domain is legitimately sending from the new IPs.
  • Shared IP Isn't Fully Managed: ESPs partially manage shared IPs, but the sender's actions are still important.
  • Algorithm Analysis: ESPs use algorithms to analyze sending habits, making a warm-up period crucial.
  • Sender contribution: Individual sending behaviour impacts filtering and deliverability.

Key considerations

  • Testing for Deliverability: Utilize tools like Glock to test inbox placement and look for blacklist issues.
  • Splitting Sends: Consider splitting sends between the existing and new ESPs during the changeover.
  • Transfer Suppression Lists: It is critical to transfer your suppression lists from your former ESP.
  • Monitor Sender Reputation: Consistently track sender reputation to make sure guidelines are being followed and any issues are detected.
  • Monitor engagement rates: Pay attention to engagement rates as mailbox providers track these metrics.
  • Adhere to guidelines: Make sure sending practices align with mailbox provider guidelines.

What email marketers say

13 marketer opinions

While moving to a new ESP with shared IPs might seem like it negates the need for IP warming, the consensus is that a warm-up period is still crucial for optimal email deliverability. Even on shared IPs, mailbox providers like Gmail analyze sending patterns to assess sender reputation. A sudden spike in email volume from a new IP, even a shared one, can trigger spam filters. Therefore, gradually increasing sending volume, starting with highly engaged segments, is recommended. Testing deliverability, monitoring sender reputation, and bringing over suppression lists from the previous ESP are also essential steps. ESPs are only partially responsible, so taking the correct steps can prevent deliverability issues.

Key opinions

  • Fluctuations Expected: Expect some fluctuations in metrics and placement during migration as mailbox providers adjust.
  • Shared IP Still Needs Warming: Even with shared IPs, a warm-up is crucial to establish your sending reputation.
  • Sudden Volume Impacts Reputation: Sending a huge newsletter on day one can negatively impact sender reputation and deliverability.
  • Gradual Increase: Gradually increase sending volume, starting with engaged segments.
  • ESP Partial Responsibility: Even with shared IPs the ESP is only partially responsible; good sending habits matter.
  • Algorithms analyse: ESPs use algorithms to analyse sending habits so a new IP needs to have a warming period

Key considerations

  • Test Deliverability: Use tools like Glock to test inbox placement and check for blacklist issues.
  • Monitor Reputation: Check the new shared IPs' reputation, potentially through an anonymous client's postmaster tools.
  • Split Sends Initially: Consider splitting sends between the current and new ESPs during the transition (if SPF allows).
  • Bring Suppression Lists: Import your suppression list and engagement data from your previous ESP.
  • Monitor sender reputation: Monitor your sender reputation to make sure that no issues come about

Marketer view

Marketer from Email Geeks shares that the biggest mistake is sending a huge newsletter on day one. States that bringing suppression list and engagement data is critical and to treat the first couple of weeks as a soft warming period.

9 Oct 2023 - Email Geeks

Marketer view

Email marketer from MailerLite says warming up a shared IP helps build trust with mailbox providers. Even though the IP is shared, your sending behavior can still affect your deliverability. Gradually increasing your volume and engagement helps establish a positive reputation.

2 Oct 2022 - MailerLite

What the experts say

3 expert opinions

Even when moving to a new ESP with shared IPs, experts recommend warming up the IP address. While the ESP manages the overall reputation of the shared IPs, senders still contribute to it through their sending habits, frequency, and engagement rates. Warming the IP gives machine learning filters time to learn the domain is legitimately sending from those IPs. A sudden increase in email volume without warming can negatively impact the IP's reputation and cause deliverability problems.

Key opinions

  • Machine Learning: Warming gives machine learning filters time to learn legitimate sending patterns.
  • Holistic Signals: Mailbox providers assess multiple signals, including IP reputation and sending habits.
  • Sender Contribution: Senders contribute to the shared IP's reputation through their sending practices.
  • Deliverability Impact: Lack of warm-up and sudden increase in volume can hurt deliverability.

Key considerations

  • Gradual Warm-up: Slowly increase sending volume to establish a positive sending reputation.
  • Monitor Engagement: Pay attention to engagement rates as mailbox providers track these metrics.
  • Maintain Consistency: Ensure consistent sending habits to maintain a healthy IP reputation.

Expert view

Expert from Spam Resource explains that even if you're moving to a shared IP, warming it up is still a good idea, as mailbox providers look at a wide variety of signals, including the reputation of the IP address and the sending habits of users on that IP.

7 Jul 2022 - Spam Resource

Expert view

Expert from Email Geeks explains that warm-up is needed to move slowly and give the machine learning filters time to learn that the domain is legitimately coming off the new IPs.

26 Aug 2022 - Email Geeks

What the documentation says

4 technical articles

Even with shared IPs, documentation from various providers like SparkPost, Google Postmaster Tools, Microsoft, and AWS recommends a gradual IP warm-up. While shared IPs have an established reputation, new senders must gradually increase sending volume to help mailbox providers learn their sending patterns and prevent triggering spam filters. It's also crucial to monitor sender reputation and ensure sending practices align with guidelines, as a sudden change in patterns can still negatively impact deliverability.

Key findings

  • Existing Reputation: Shared IPs have an existing reputation, but new senders still need to warm up.
  • Learning Patterns: Gradual increases help providers learn your sending patterns.
  • Spam Prevention: Warming reduces the risk of triggering spam filters.
  • Sender's impact: Individual sending behaviour impacts filtering and deliverability.

Key considerations

  • Monitor Reputation: Monitor your sender reputation and ensure good practices.
  • Align with Guidelines: Ensure sending practices align with mailbox provider guidelines.
  • Gradual Increase: Slowly and gradually increase your sending volume.

Technical article

Documentation from Google Postmaster Tools advises that while using shared IPs can mitigate some deliverability risks, it's still essential to monitor your sender reputation and ensure your sending practices align with their guidelines. A sudden change in sending patterns can still trigger spam filters.

17 Nov 2023 - Google Postmaster Tools

Technical article

Documentation from SparkPost shares that while shared IPs have an existing reputation, new senders still need to gradually increase their sending volume. This helps mailbox providers learn your sending patterns and prevents triggering spam filters.

3 Sep 2022 - SparkPost

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