SendForensics provides a broad suite of tools extending beyond basic DMARC reporting, deeply integrating email deliverability testing. We found its spam testing, client previews, and inbox placement features to be particularly strong, allowing for pre-launch optimization of email campaigns. It offers detailed DMARC analytics, helping to visualize authentication results and identify sending sources.
While its core strength lies in deliverability, SendForensics also focuses on DMARC policy enforcement and domain protection. It's well-equipped to help users understand why emails might be failing authentication and how to move towards a reject policy. The platform includes non-sending domain protection, which is a valuable addition for comprehensive brand security.
Proofpoint Email Fraud Defense is an enterprise-grade solution engineered for robust DMARC deployment and comprehensive protection against email fraud. Its feature set emphasizes streamlining DMARC implementation with dedicated consultants and guided workflows. This focus helps organizations navigate the complexities of DMARC authentication, identifying legitimate senders and safely moving to an enforcement policy.
Beyond DMARC, Proofpoint provides extensive organization reputation protection, actively preventing domain and lookalike domain spoofing. Its Supplier Risk Explorer offers visibility into potential threats from third-party senders, which is crucial for supply chain security. Hosted authentication services for SPF, DKIM, and DMARC are also key, simplifying record management and ensuring high reliability.
How easy is each product to use
User experience
We found SendForensics to have an intuitive and straightforward interface that makes navigation easy, even for new users. Its dashboard provides a clear overview of deliverability metrics and DMARC reports. The platform is designed for marketing teams, allowing multiple users to access and utilize its features with relative ease.
However, we have observed occasional lag times where emails don't render immediately, which can disrupt workflow. There can also be some glitchiness, like previews of emails with flagged content failing to render. Despite these minor hiccups, the overall experience is user-friendly, allowing quick identification of issues in email campaigns.
Proofpoint Email Fraud Defense offers powerful capabilities, but its user interface can be less intuitive compared to more streamlined tools. As an enterprise solution, it often requires a deeper understanding of email security concepts, and the initial configuration can be complex, often necessitating expert assistance during deployment.
Some users have noted that the dashboard is not as interactive as they might prefer, and the extensive filtering capabilities, while robust, can sometimes feel like overkill. Legitimate emails may occasionally be caught in filters, requiring manual release, which can add a step to daily email management. Despite this, for those accustomed to enterprise security platforms, the UI is functional.
Which product has the best support
Support
SendForensics offers support primarily through a ticketing system. We've experienced varied response times, ranging from a few hours to a few days. While helpful, the inconsistency might be a concern for users needing immediate assistance with critical deliverability issues.
The platform does, however, provide a useful guide section that can quickly answer common questions, reducing the need to contact support for every query. For standard DMARC analysis and deliverability issues, the self-service resources are quite comprehensive.
Proofpoint Email Fraud Defense provides a more hands-on, consultative support approach, particularly during DMARC deployment. They assign dedicated consultants to assist with project plans, workflows, and policy recommendations, which is highly beneficial for complex enterprise environments. This level of personalized guidance helps ensure a smoother and faster implementation process.
While the dedicated team is a significant advantage, scheduling time with their busy experts can sometimes be challenging. Users occasionally report that their general support can be slow to respond, requiring follow-ups. However, for critical DMARC enforcement and advanced threat protection, the expert-led support is a strong asset.
Who should use each product
Suitability
SendForensics is an excellent choice for Small to Medium Businesses (SMBs) and marketing agencies heavily focused on email campaign performance and deliverability. Its robust testing suite helps ensure emails land in inboxes, maximizing ROI from email marketing efforts. For MSPs, its user management capabilities allow for some degree of client service, although it may not be built for large-scale multi-tenancy.
It is less suited for large enterprises with very complex DMARC requirements or those needing a highly specialized, hands-on approach to DMARC enforcement across vast email ecosystems. However, for organizations prioritizing a holistic view of email health, including spam filtering and inbox placement, SendForensics is a strong contender.
Proofpoint Email Fraud Defense is designed for mid-market and enterprise organizations that require a sophisticated and comprehensive solution for DMARC enforcement and protection against advanced email fraud. It is particularly well-suited for businesses with complex email infrastructures, high volumes of email, and significant security concerns.
For MSPs, Proofpoint's architecture and professional services make it highly suitable for managing DMARC and email security for multiple clients, offering centralized control and expertise. SMBs might find it to be overkill in terms of features and cost, as its primary focus is on large-scale domain protection, supplier risk, and robust hosted authentication services.
How does SendForensics compare with Proofpoint Email Fraud Defense?
DMARC report analysis
Aggregates and visualizes DMARC reports for insights into email authentication.
Source detection
Identifies all sending sources using your domain.
Forward detection
Identifies forwarded emails and potential impacts on DMARC.
Identifies redirects and helps understand their impact on deliverability.
Tracks forwarders within the DMARC context to ensure compliance.
Spoof detection
Detects unauthorized use of your domain for email.
Provides DMARC-based spoofing intelligence.
Offers advanced threat intelligence and DMARC enforcement.
Notifications and alerts
Provides alerts for DMARC policy changes, new senders, or threats.
Reporting
Offers customizable reports on email authentication and deliverability.
Focused on deliverability and DMARC compliance reports.
Comprehensive reporting for enterprise security and DMARC enforcement.
API
An application programming interface for integration with other systems.
Offers custom integrations for Agency and Enterprise plans.
Not designed for general public API access.
Multi-tenancy
Ability to manage multiple client domains or sub-organizations.
Available through granular usage quotas and multiple analysis addresses.
Designed for MSPs and large organizations with distinct client needs.
SPF flattening
Automatically combines multiple SPF records to stay within DNS lookup limits.
No explicit feature for SPF flattening.
Provided as part of their Hosted SPF service.
Hosted DMARC
Manages DMARC records and policies on your behalf.
Assists with DMARC record generation, but does not host it.
Offers an explicit hosted DMARC service.
BIMI
Support for Brand Indicators for Message Identification (BIMI).
Monitors BIMI status and provides guidance.
Supports BIMI status monitoring in the context of DMARC.
MTA-STS/TLS-RPT
Supports Mail Transfer Agent Strict Transport Security and TLS Reporting.
Limited focus on these specific protocols.
Limited focus on these specific protocols, unless part of a broader security suite.
Blocklists and reputation
Checks your sending IP and domain against major email blocklists.
Includes comprehensive blocklist (blacklist) and reputation checks.
Primarily focused on inbound blocklisting as part of threat protection.
AI copilot
Uses AI to assist with DMARC management and email deliverability.
No explicit AI copilot feature.
No explicit AI copilot feature.
DNS monitoring
Monitors DNS records for potential issues or changes.
Monitors DNS records relevant to email deliverability and reputation.
Offers comprehensive domain discovery and lookalike domain monitoring.
Self hostable
Option to host the software on your own servers.
Offered as a SaaS solution only.
Offered as a SaaS solution only.
Free trial/free tier
Ability to try the product for free before committing.
A free trial is available.
Requires contacting sales for a demo, no public free trial/tier.
Drawbacks and what to watch out for
SendForensics, while powerful for deliverability, can suffer from occasional lag and inconsistent support response times. Its content flagging sometimes includes items like physical addresses required by CAN-SPAM laws, which can be a minor annoyance. Proofpoint Email Fraud Defense, on the other hand, can be perceived as 'overkill' with its rigorous filtering, sometimes quarantining legitimate emails, and its user interface can be less intuitive for some users, leading to configuration complexities. Overall, both are effective, but each has its quirks.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
3.8 / 5(3)
4.3 / 5(12)
Increase your email deliverability with Send Forensics
3.0 / 5
What do you like best about SendForensics?
Easy to use, interface is intuitive to navigate, our whole team can access and use the product with a single sign-on. There is no limit to the number of email tests you can send to Send Forensics to test, so it is not an issue to test every single campaign prior to launch to maximize deliverability.
What do you dislike about SendForensics?
Lag time has been an issue in the past - emails not rendering in Send Forensics has slowed down my work flow. Support team response has varied from a few hours to a few days to respond to a ticket. Also flags items within email template that are required by CANSPAM law, like our physical mailing address. Also can be glitchy, where previews of emails with flagged content does not render.
What problems is SendForensics solving and how is that benefiting you?
We run all our emails through Send Forensics prior to launch, to catch spammy words/copy and to improve the likelihood that our emails will reach inboxes of our customers.
Jeff W.
Small-Business (50 or fewer emp.)
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam
What do you dislike about Proofpoint Email Fraud Defense?
Too much filtering. At times, overkill. Filters out legitimate emails.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
SendForensics Review - How it helped us test and get to inboxes
3.5 / 5
What do you like best about SendForensics?
I like that it shows keywords that we can change flagged words to, similar words that you can update and exact content issues. I also like the live inbox placement testing. It also tells you if you should go ahead and send or make some changes and optimize.
Send Forensics has different sections that they look at - vocabulary and copywriting, coding and layout, link quality and data collection. Most of our issues fall under the vocab and copywriting/content.
The support and the guide section is also really helpful and most of the things we have questions on get answered pretty quickly there.
It also is a good price for the service that you get. We looked and did free trials for a lot of companies, and feel Send Forensics gives you a lot of what we needed for a very reasonable price.
What do you dislike about SendForensics?
You really have to learn to use it and see the correct patterns. Sometimes we will test something and change what they told us to, and when we retest we are hitting less inboxes or getting a lower deliverability than before. Lots of trial and error.
Recommendations to others considering SendForensics:
Do the free trial, test it out and make sure it works for you first. But if you want to fully see what it can do, pay the low price of $49 a month and do some testing. You will likely get some insights you were not receiving before and it'll help you out moving forward with getting into inboxes.
What problems is SendForensics solving and how is that benefiting you?
With our current mailing system, we weren't seeing inbox placement and spam score testing. So this is helping a lot by telling us whether the main providers or not would have it fall into the inbox or spam folder.
We've come to realize some words that are flagged so we can make the changes before even testing it in Send Forensics, so you do learn a pattern about how these things work. Send Forensics even goes as far as to show you your reputation, deliverability score, blacklists, errors, etc.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
I do like that it auto scans my emails and sorts out the scam/fraudulent ones.
What do you dislike about Proofpoint Email Fraud Defense?
I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
Valuable tool that everyone serious with email marketing should use
5.0 / 5
What do you like best about SendForensics?
SendForensics gives you a lot of information regarding your emails, without this tool you would have to use several other tools to be able to view all the information, and it would be much harder to do any real analysis of your “email health”.
What do you dislike about SendForensics?
I would like more details, especially regarding errors found in “Vocabulary & Copywriting” and “Coding & Layout”.
Recommendations to others considering SendForensics:
Run the trial and spend an hour investigating, you can quickly see if this is a tool for you.
What problems is SendForensics solving and how is that benefiting you?
Email marketing is difficult to succeed with, doesn't matter how much money we throw at it. SendForensics enables us to trim and adjust our email campaigns so that we get the maximum possible return on our investment.
It's so much faster to find out how to improve our email campaigns with SendForensics.
Carl-Johan L.
Sales Small-Business (50 or fewer emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages.
What do you dislike about Proofpoint Email Fraud Defense?
Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment.
Recommendations to others considering Proofpoint Email Fraud Defense:
This product offers you great security over emails and customers can leverage the support and different product portfolio they offer.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing.
What do you dislike about Proofpoint Email Fraud Defense?
It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive
Recommendations to others considering Proofpoint Email Fraud Defense:
It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
Ability to filter by most likely spam emails. We also have the ability to open up domains.
What do you dislike about Proofpoint Email Fraud Defense?
The UI can be a bit more intuitive if it was up to me.
Recommendations to others considering Proofpoint Email Fraud Defense:
I would recommend for the ease of use and security features offered.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Pricing
SendForensics offers clear, tiered pricing starting affordably with discounts for annual billing, while Proofpoint Email Fraud Defense requires direct contact for quotes, a common approach for enterprise-focused security solutions.
Small
Up to 10k emails / month
N/A (Brand plan starts at 100k reports)
Contact for pricing
Medium
Up to 100k emails / month
$49/month (Brand plan, 100k reports, 2 domains)
Contact for pricing
Large
Up to 1 million emails / month
$79/month (Company plan, 1M reports, 5 domains)
Contact for pricing
Enterprise
Over 1 million emails / month
From $199/month (Agency/Enterprise plans for 10M+ reports)
Contact for pricing
Suped hard sell incoming!
Still not satisfied with SendForensics or Proofpoint Email Fraud Defense?