Which product is better for DMARC implementation only?

Send-Shield is generally more straightforward for organizations whose primary goal is to implement and monitor DMARC. Its focused approach makes it easier to navigate for DMARC-specific tasks.

Does DMARC360 offer more than just DMARC reporting?

Yes, DMARC360 is part of a broader digital risk protection platform, CTM360. It integrates DMARC capabilities with external attack surface management, brand protection, anti-phishing, and threat intelligence for a comprehensive security solution.

Is there a free option available for either Send-Shield or DMARC360?

Send-Shield offers a free trial for its paid plans. DMARC360 provides a free "Community Edition" for basic usage, in addition to its paid offerings.

Which product offers better support for complex issues?

Based on user reviews, DMARC360 (and CTM360's) support team is frequently highlighted for its responsiveness, professionalism, and ability to assist with a wide range of complex cybersecurity issues, not just DMARC.

Which tool is more suitable for large enterprises with diverse security needs?

DMARC360's comprehensive digital risk protection platform is better suited for large enterprises that require integrated solutions for DMARC, external attack surface management, and broader threat intelligence.

Can MSPs use these products for multiple clients?

Both products offer multi-domain management. Send-Shield can be a scalable option for DMARC-focused MSPs, while DMARC360's broader features might be more appealing to MSPs offering extensive cybersecurity services to their enterprise clients.

Send-Shield vs DMARC360

Choose Send-Shield for streamlined DMARC management, or DMARC360 for broader digital risk protection.

0 / 5(0)

Compare to Suped

4.7 / 5(360)

Compare to Suped

Compare product functionality

Feature set

Send-Shield focuses primarily on DMARC, SPF, and DKIM, providing essential tools for email authentication. We found its core strength lies in its ability to offer clear DMARC reports, making it easy for users to visualize email traffic and identify authentication issues. The platform emphasizes a straightforward approach, which can be beneficial for those new to DMARC.

Beyond foundational DMARC reporting, Send-Shield includes features like automatic subdomain detection and basic threat monitoring. While it covers the necessities for DMARC implementation and enforcement, we observed that its feature set remains relatively contained compared to more expansive security platforms. It's a solid choice if DMARC compliance is your main objective without needing a broader cybersecurity suite.

DMARC360, as part of the CTM360 suite, offers a more comprehensive digital risk protection solution that extends beyond just DMARC. Its DMARC capabilities are robust, providing detailed insights into email authentication, source detection, and forensic data. We appreciate how it integrates DMARC into a larger framework, allowing for a more holistic view of external threats and brand protection.

What sets DMARC360 apart is its integration with broader threat intelligence, attack surface management, and brand protection services. This means that while you're managing your DMARC, you also gain visibility into leaked credentials, fake websites, and phishing attempts across the surface, deep, and dark web. It provides a powerful, all-in-one platform for organizations looking to fortify their entire external digital posture.

How easy is each product to use

User experience

Send-Shield prides itself on ease of use, and we found this to be largely true. The dashboard is intuitive, presenting DMARC data in an understandable format with clear charts and graphs. Setting up DMARC records and monitoring new domains feels straightforward, even for users who might not be DMARC veterans. The platform aims to simplify complex DMARC concepts, which is a significant plus.

However, while the interface is clean, some advanced customization or deep-dive forensic analysis might require a bit more effort to uncover or might not be as readily available. The focus is on providing a good overview and actionable insights without overwhelming the user with excessive detail. We noticed that navigation is logical, leading to a generally smooth user journey.

DMARC360's user experience is robust, but it can feel more expansive due to its broader feature set. The platform offers a comprehensive dashboard that consolidates various security modules. While this provides powerful insights, new users might experience a steeper learning curve initially, as there's a lot of information to process.

Once accustomed to its layout, we found the interface to be quite powerful for drilling down into specific incidents, managing takedowns, and understanding detailed threat intelligence. Despite the initial complexity, the ability to centralize so many security functions in one place ultimately enhances efficiency for experienced security teams. The platform is designed for depth, catering to users who require granular control and extensive data.

Which product has the best support

Support

Send-Shield offers tiered support based on the chosen plan. Starter plans typically include basic email support, while higher-tier plans provide access to email and meeting support, along with a dedicated account manager. We found their support team to be responsive for general DMARC queries and setup assistance, ensuring users can get their DMARC journey off the ground effectively.

Our experience suggests that for core DMARC issues, their support is quite capable. However, for highly complex, niche issues that extend beyond standard DMARC troubleshooting, the depth of expertise might vary. For those on lower-tier plans, self-service documentation or community resources might be the primary route for less urgent matters.

DMARC360, as part of CTM360, is widely praised for its highly responsive and professional support team. Reviews consistently highlight the team's willingness to assist with complex issues, guide users through features, and even proactively handle takedowns. This level of engagement is a significant advantage, especially for organizations dealing with sophisticated threats.

The support extends beyond just DMARC, encompassing brand protection and external attack surface management. This means users benefit from a team well-versed in a broader cybersecurity landscape. We observed that their commitment to customer success is a strong selling point, making them a reliable partner for critical security operations.

Who should use each product

Suitability

Send-Shield is an excellent fit for small to medium-sized businesses (SMBs) and organizations primarily focused on achieving DMARC compliance and improving email deliverability. Its straightforward interface and dedicated DMARC focus make it less overwhelming for teams with limited cybersecurity resources. It's particularly strong for those who want to get DMARC implemented quickly and efficiently.

For Managed Service Providers (MSPs), Send-Shield offers a clear, scalable solution for managing DMARC across multiple clients, though advanced multi-tenancy features might require careful evaluation. For enterprise clients, while it covers the DMARC essentials, it might lack the broader digital risk protection and integrated threat intelligence that larger organizations often seek in a comprehensive cybersecurity suite.

DMARC360 is ideal for enterprise-level organizations and those with a critical need for comprehensive digital risk protection. Its integration into the broader CTM360 platform provides a powerful, all-in-one solution for managing DMARC alongside external attack surface management, brand protection, and threat intelligence. This makes it suitable for organizations facing complex and varied cyber threats.

MSPs serving enterprise clients would find DMARC360's extensive feature set valuable for offering a holistic security posture. While it might be overkill for very small businesses solely focused on DMARC, its robust capabilities, proactive takedowns, and deep analytics are a strong advantage for larger, security-mature organizations that prioritize a unified view of their external cyber risks.

How does Send-Shield compare with DMARC360?

DMARC report analysis

Analyzes DMARC aggregate and forensic reports.

Source detection

Identifies legitimate and fraudulent email sending sources.

Forward detection

Helps identify email forwarding issues impacting DMARC.

Yes, basic detection.

Yes, integrated with advanced insights.

Spoof detection

Detects unauthorized use of your domain in email.

Notifications and alerts

Provides alerts for DMARC policy changes or threats.

Basic email alerts.

Comprehensive and actionable alerts.

Reporting

Generates various DMARC compliance and threat reports.

Basic to analytical reports.

Analytical and enterprise-level reporting.

API

Offers an API for integration with other systems.

Yes, for integration within CTM360.

Multi-tenancy

Allows management of multiple client domains from one account.

Yes, for multiple domains.

Yes, robust for MSPs and enterprises.

SPF flattening

Helps manage SPF record lookup limits.

Hosted DMARC

Manages DMARC records on behalf of the user.

BIMI

Supports Brand Indicators for Message Identification.

MTA-STS/TLS-RPT

Supports email transport security protocols.

Blocklists and reputation

Monitors domain/IP reputation and blocklist (blacklist) status.

Integrated into broader threat intelligence.

AI copilot

Utilizes AI for advanced analysis and assistance.

DNS monitoring

Monitors DNS records for changes and misconfigurations.

Part of attack surface management.

Self hostable

Option to host the software on private infrastructure.

Free trial/free tier

Availability of a free trial or a permanently free plan.

Free trial available.

Community Edition is free.

Drawbacks and what to watch out for

Send-Shield, while easy to use for DMARC, has some limitations in its feature set, especially when it comes to advanced external attack surface management or deep threat intelligence. Its pricing structure, based on email volume, can also be a consideration for rapidly scaling organizations. DMARC360's main drawback can be its initial learning curve due to the sheer breadth of its platform, which might be more than what some smaller organizations need, potentially leading to unused features.

We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.

0 / 5(0)

4.7 / 5(360)

No G2 reviews

G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.

delivers a seamless, proactive brand protection experience

3.5 / 5

What do you like best about CTM360? CTM360 consolidates external attack surface management, brand protection, anti‑phishing, and takedowns into a single, unified platform. It cuts through the noise with pre‑populated threat data specific to our brand—no extra setup required—and consistently delivers highly actionable alerts What do you dislike about CTM360? While takedowns are fast and effective, expanding reach across more platforms and registrars would enhance the impact What problems is CTM360 solving and how is that benefiting you? Data leakage, Breaches, Brand imposters or VIP

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

It's Good

4.0 / 5

What do you like best about CTM360? The detection works. Really good information given on breached credentials and fake apps that a takedown was so easy. What do you dislike about CTM360? The interface is not user friendly. Sometimes it takes more than a couple of clicks to get the information needed. What problems is CTM360 solving and how is that benefiting you? It allows us to view breached credentials and also fake website & apps.

Zulfa J.

CTO Small-Business (50 or fewer emp.)

CTM360 give whole experience as a user. The detection for cases is okay overall

4.0 / 5

What do you like best about CTM360? The support of the CTM360 team is totally responsive and helpful. The platform also user friendly and easy to use What do you dislike about CTM360? Sometimes we got confuse with the filtering features. However, the support team has guide us accordingly What problems is CTM360 solving and how is that benefiting you? Detection for EASM cases - features of deep scanning brand monitoring. By connecting with the CIRT team globally. CTM360 Sometimes able to take down cases faster than other platform

Verified User in Financial Services

Enterprise (> 1000 emp.)

Recommmended

4.0 / 5

What do you like best about CTM360? quick Threat intelligence and insights about the related issues and leaks What do you dislike about CTM360? Sometime shows repeated or resolved issues and vulnerabilities What problems is CTM360 solving and how is that benefiting you? TI feeds, Data leaks etc

Hafiz T.

Unit Head Cyber Security Operations Enterprise (> 1000 emp.)

Review CTM360 after using for 1 Year period.

4.0 / 5

What do you like best about CTM360? Most helpful from CTM360 is take down phishing domain very fast for my customer and could finding and detect Brand Impersonation focus on Social media app with fake content. What do you dislike about CTM360? Least helpful is data exposure on repository with another platform such as Gitlab , Bitbucket in case some customer using above tool will could not detect. What problems is CTM360 solving and how is that benefiting you? In the past take down period is big issue for my customer because take around 5-7days and customer have complain on this issue , However when changing to use "Brand Protection" of CTM360 service , CTM360 team could help my team action quickly on take down phishing URL or fake content URL related with my customer domain name. average complete action take down around 2-3 days.

Watthanachai K.

Consulting IT Specialist Small-Business (50 or fewer emp.)

Pricing

Send-Shield offers tiered pricing based on email volume, billed annually, while DMARC360 provides a free community edition and requires direct contact for enterprise pricing, indicating a more customized approach.

Small

Up to 10k emails / month

£19.99/month (billed annually)

Free (Community Edition) or Contact for pricing

Medium

Up to 100k emails / month

£49.99/month (billed annually)

Contact for pricing

Large

Up to 1 million emails / month

£299.00/month (billed annually)

Contact for pricing