Send-Shield offers DMARC monitoring with a focus on ease of setup and basic reporting.
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Product functionality
Feature set
Send-Shield provides the essential components needed for DMARC monitoring and compliance. It helps users get visibility into their email streams, allowing them to identify legitimate and illegitimate sources.
We found that its core strength lies in tracking DMARC, SPF, and DKIM alignment, alongside basic reporting functionalities for domain health. However, it doesn't appear to offer advanced features like SPF flattening or API access, which might be critical for larger or more complex email infrastructures.
How easy is this product to use
User experience
From our experience, Send-Shield aims for a straightforward user interface, making it accessible for those new to DMARC. The setup process for a single domain seems relatively simple, guided by clear instructions.
However, as the complexity of an organization's email infrastructure grows, or if managing multiple domains, we anticipate that the lack of advanced automation or a more dynamic, consolidated dashboard could lead to a less optimal user experience.
How good is the support
Support
Send-Shield offers tiered support based on the chosen plan, ranging from basic email support to premium 24/7 support for enterprise clients. This is a common model, and it ensures that higher-tier users receive more comprehensive assistance.
For users on lower plans, the support options might feel limited, especially if encountering complex DMARC issues that require immediate attention or deeper technical guidance beyond basic email communication. We did not find an extensive knowledge base or community forum for self-service troubleshooting.
Who should use this product
Suitability
Send-Shield appears best suited for small to medium-sized businesses (SMBs) or organizations with a relatively simple email ecosystem looking for foundational DMARC reporting and enforcement. Its Starter and Core plans align well with these needs, offering a straightforward approach to DMARC compliance.
For larger enterprises, especially those with extensive email traffic and complex configurations, the Enterprise plan offers more capacity and support. However, for Managed Service Providers (MSPs) or companies requiring robust multi-tenancy, API integrations, or advanced email deliverability features like SPF flattening and granular blocklist (or blacklist) monitoring, Send-Shield might not offer the full suite of tools needed for comprehensive management.
Send-Shield feature set
DMARC report analysis
Process and visualize DMARC aggregate reports to identify email senders.
Source detection
Identify all sources sending email on behalf of your domain.
Forward detection
Ability to detect and analyze email forwarding patterns.
Spoof detection
Identify and prevent unauthorized email spoofing attempts.
Notifications and alerts
Receive automated alerts for DMARC policy changes or suspicious activity.
Reporting
Generate detailed reports on DMARC compliance and email performance.
API
Programmatic access to DMARC data and management features.
Available for Enterprise & MSPs plans
Multi-tenancy
Manage multiple client domains from a single interface, ideal for agencies and MSPs.
Strong support for MSPs
SPF flattening
Reduce SPF lookup count to avoid exceeding the 10-lookup limit.
Hosted DMARC
Automatically manage DMARC records for optimal performance.
Blocklists and reputation
Monitor IP addresses against major blocklists and track domain reputation.
Limited to 'Advanced Threat Intelligence' in Enterprise plan, not general monitoring
AI copilot
AI-powered assistant for DMARC insights and configuration suggestions.
DNS monitoring
Monitor various DNS records beyond DMARC, SPF, and DKIM.
Self hostable
Option to host the DMARC solution on your own infrastructure.
Free trial/free tier
Access a free version or trial period to evaluate the product.
While Send-Shield offers a solid foundation for DMARC monitoring, its primary drawbacks include a limited feature set compared to more comprehensive platforms, particularly concerning advanced tools like SPF flattening, API access, and dedicated blocklist (or blacklist) monitoring. Organizations with complex email environments or those looking for deep integration and automation may find these gaps notable.
We have pulled the average ratings from G2 for Send-Shield, and also included the most recent negative reviews for Send-Shield in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
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No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Pricing
Send-Shield offers tiered plans that increase in cost with email volume and features, while Suped provides a generous free tier, making it more accessible for smaller users.
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