Send-Shield provides a robust suite of features designed for comprehensive DMARC management. We found its dashboard offers detailed insights into DMARC reports, making it straightforward to identify legitimate and unauthorized email sources. This includes granular data on SPF and DKIM authentication results.
Beyond core DMARC reporting, Send-Shield extends its capabilities to include proactive threat monitoring and advanced threat intelligence. This broader security focus means it's not just about DMARC, but also about understanding the wider landscape of email security threats that might impact your domain's reputation and deliverability.
DMARC Manager focuses on delivering a streamlined DMARC reporting experience. Its core functionality is centered around aggregating and presenting DMARC XML reports in an easily digestible format, helping users quickly understand their email authentication status. It effectively highlights authentication failures and compliant traffic.
While DMARC Manager capably handles the essentials of DMARC, we noticed it tends to keep its feature set more focused on foundational DMARC reporting. This approach can be beneficial for users who prioritize simplicity and directness in their email security monitoring, without requiring a vast array of auxiliary tools.
How easy is each product to use
User experience
Send-Shield offers a highly functional interface that provides extensive data points and customization options. We found the navigation to be intuitive once we became familiar with the layout, allowing for deep dives into specific DMARC reports and email sources. The learning curve is moderate, but the depth of information is a significant payoff.
The setup process for Send-Shield is guided, with tools like DMARC, SPF, and DKIM checkers simplifying the initial configuration. Its ability to handle multiple domains and provide automatic subdomain detection also contributes to a more efficient management experience for complex environments.
DMARC Manager stands out for its straightforward and clean user experience. The dashboard is uncluttered, presenting key DMARC metrics in an easy-to-understand manner. We appreciated how quickly we could grasp the overall DMARC compliance status of our domains without sifting through complex reports.
Setting up DMARC Manager is generally a quick process, making it an appealing option for those new to DMARC or who prefer a minimalist approach. The focus on essential reporting means less time spent on configuration and more time on understanding the core DMARC data.
Which product has the best support
Support
Send-Shield provides tiered support options that scale with the chosen plan. For basic needs, email support is available, while higher tiers benefit from email and meeting support, and even premium 24/7 support for enterprise clients. This structured approach ensures that larger organizations with critical needs have dedicated assistance.
Our experience with Send-Shield's support indicates a knowledgeable team capable of addressing technical DMARC implementation queries and complex reporting issues. The availability of a dedicated account manager in their higher plans also suggests a more personalized and proactive support experience, which can be invaluable for ongoing DMARC management.
DMARC Manager, aligning with its simplified approach, generally offers support through standard channels, typically email-based. While explicit details on advanced support tiers aren't prominently featured, we expect a responsive service for common DMARC reporting questions and technical assistance with the platform itself.
For users seeking straightforward help with the platform's features, DMARC Manager's support should be sufficient. However, organizations requiring extensive hand-holding for complex DMARC deployments or proactive advisory services might find the support offerings to be more reactive than a dedicated, multi-tiered system.
Who should use each product
Suitability
Send-Shield is particularly well-suited for medium to large enterprises and Managed Service Providers (MSPs) managing multiple client domains. Its extensive features, including detailed reports, proactive threat monitoring, and multi-domain capabilities, make it ideal for organizations that require a deep, analytical understanding of their email ecosystem.
For SMBs, Send-Shield's starter plans offer essential DMARC monitoring, but the platform truly shines in environments demanding advanced security protocols and comprehensive oversight. Its robust reporting and support structure cater effectively to complex DMARC implementations and ongoing security needs.
DMARC Manager is an excellent choice for Small to Medium Businesses (SMBs) and individual domain owners who are looking for a straightforward and easy-to-use DMARC reporting solution. Its focus on simplicity ensures that users can quickly get up and running without being overwhelmed by advanced features they may not need.
While DMARC Manager provides reliable core DMARC functionality, it may not be the ideal fit for large enterprises or MSPs requiring extensive multi-tenancy features, advanced threat intelligence, or highly customized reporting. Its strength lies in making DMARC accessible and manageable for less complex setups.
How does Send-Shield compare with DMARC Manager?
DMARC report analysis
Aggregating and visualizing DMARC reports.
Source detection
Identifying all sending sources for your domain.
Forward detection
Insight into emails forwarded by recipients.
Spoof detection
Identifying unauthorized use of your domain.
Notifications and alerts
Real-time alerts for policy changes or suspicious activity.
Reporting
Availability of detailed and customizable reports.
Analytical and Enterprise Reports on higher tiers.
Basic DMARC compliance reports.
API
Programmatic access for integrating with other systems.
Likely available for advanced users and integrations.
Not a primary focus for the platform.
Multi-tenancy
Managing multiple client domains from a single account.
Supports monitoring multiple active domains, suitable for MSPs.
More suited for single or limited domain management.
SPF flattening
Resolving SPF '10-lookup' limit issues.
Part of full DMARC implementation and SPF management.
Focuses on DMARC reporting, less on SPF optimization.
Hosted DMARC
Managing your DMARC DNS record on your behalf.
Users typically manage their own DNS records.
Users typically manage their own DNS records.
BIMI
Support for Brand Indicators for Message Identification.
Implied by broader security and threat intelligence features.
Not a core feature of the platform.
MTA-STS/TLS-RPT
Support for email transport security protocols.
Indicated by advanced threat intelligence and security focus.
Less emphasis on advanced transport security.
Blocklists and reputation
Monitoring email sending reputation and blocklist status.
Included in proactive threat monitoring and advanced intelligence.
Primary focus is DMARC reports, not general reputation.
AI copilot
AI-powered assistance for DMARC configuration or analysis.
Not explicitly mentioned in their feature set.
Not explicitly mentioned in their feature set.
DNS monitoring
General monitoring of DNS records beyond DMARC/SPF/DKIM.
Core focus is DMARC related DNS checks.
Core focus is DMARC related DNS checks.
Self hostable
Option to host the DMARC reporting solution on your own servers.
Offered as a SaaS solution.
Offered as a SaaS solution.
Free trial/free tier
Ability to test the product before committing financially.
Available through a free trial.
Available through a free trial.
Drawbacks and what to watch out for
Send-Shield, while feature-rich, can present a steeper learning curve for new DMARC users due to its extensive data and options. DMARC Manager's primary drawback is its more limited feature set, which may not satisfy enterprise users seeking advanced threat intelligence or multi-tenancy capabilities.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
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Pricing
Send-Shield offers tiered pricing based on email volume and domains, clearly outlining costs, whereas DMARC Manager requires direct contact for specific pricing details beyond its free trial.
Small
Up to 10k emails / month
£19.99 / month (billed annually)
Contact for pricing
Medium
Up to 100k emails / month
£49.99 / month (billed annually)
Contact for pricing
Large
Up to 1 million emails / month
£299.00 / month (billed annually)
Contact for pricing
Enterprise
Over 1 million emails / month
From £699.00 / month (billed annually)
Contact for pricing
Suped hard sell incoming!
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