Proofpoint Email Fraud Defense is a robust solution designed for large organizations. It offers extensive features beyond just DMARC reporting, delving deep into email authentication, fraud prevention, and domain protection. We found its capabilities for detecting lookalike domains and providing hosted authentication services, such as SPF and DKIM, particularly strong.
The platform integrates DMARC deployment with broader email security, making it a comprehensive choice for managing an organization's entire email ecosystem. Its focus on streamlining DMARC adoption with expert consultants and customizable plans suggests a tool built for complex environments with significant support needs.
DMARC 25, as its name implies, is primarily focused on DMARC reporting and monitoring. We see it as a more streamlined tool that provides essential DMARC insights without the extensive additional security layers found in Proofpoint. Its strength lies in its simplicity and dedicated approach to DMARC data analysis.
While it may not offer the breadth of features seen in more enterprise-grade solutions, DMARC 25 effectively handles the core aspects of DMARC implementation and enforcement. It's a solid choice for organizations looking for a straightforward way to achieve DMARC compliance and gain visibility into their email authentication.
How easy is each product to use
User experience
Proofpoint Email Fraud Defense can present a steeper learning curve, particularly during the initial implementation and configuration. Users often report that the setup process is not as straightforward as they might expect, requiring dedicated attention to integrate it into existing organizational environments.
While the daily usage for specific tasks, like releasing legitimate emails from quarantine, can be intuitive, the overall UI has been described by some as less intuitive than desired. This suggests that while powerful, Proofpoint may require users to invest time in familiarizing themselves with its interface and workflow.
DMARC 25 generally offers a simpler and more focused user experience, aligning with its primary function as a DMARC reporting tool. We anticipate that its dashboard and reporting interface would be less cluttered, making it easier for users to quickly grasp and utilize its core functionalities for DMARC data.
The setup process for DMARC 25 is likely designed to be more direct, focusing on the necessary steps for DMARC record configuration and report aggregation. This streamlined approach makes it appealing for users who prioritize ease of use and a clear, concise overview of their DMARC compliance.
Which product has the best support
Support
Proofpoint is known for providing substantial support, especially given the complexity and comprehensive nature of its solutions. We've seen feedback suggesting that once a team is assigned, the support can be excellent, helping automate tasks and guiding organizations through DMARC implementation.
However, some users have noted challenges in securing dedicated time with their support team, indicating that while the quality is high, availability can sometimes be an issue. This is often typical of larger enterprise vendors where resources are in high demand.
DMARC 25 provides support primarily through contact forms and phone, indicating a more direct, possibly localized, approach. While specific details on the quality and responsiveness aren't as widely available, their direct contact options suggest a hands-on approach to customer service for their DMARC-focused offering.
For users primarily interested in DMARC, this direct engagement might be sufficient for resolving queries related to their platform. We would expect support to be tailored to the core DMARC functionalities, providing expert assistance for report analysis and policy implementation.
Who should use each product
Suitability
Proofpoint Email Fraud Defense is best suited for enterprise-level organizations that require a comprehensive and integrated email security suite. It's ideal for those with complex email environments, multiple domains, and a need for advanced threat protection beyond basic DMARC enforcement. Its features like hosted SPF/DKIM and lookalike domain detection are crucial for large-scale operations.
For MSPs (managed service providers), Proofpoint's multi-tenancy capabilities, though not explicitly detailed, would likely support managing multiple client domains under a single platform. SMBs (small to medium businesses) might find it to be overkill in terms of features and potentially cost, unless they have very specific, high-stakes security requirements.
DMARC 25 is a strong fit for organizations primarily focused on achieving DMARC compliance and monitoring without needing an expansive email security platform. It appeals to businesses of varying sizes, including SMBs, who need reliable DMARC reporting and straightforward management. It's particularly useful for those new to DMARC or who want a dedicated tool for this specific task.
For MSPs, DMARC 25 could serve as a valuable, specialized tool for DMARC management across their client base, assuming it offers sufficient reporting and delegation features. Enterprise clients might find it too narrow if they are looking for an all-in-one email security solution, but it could complement an existing security stack for dedicated DMARC visibility.
How does Proofpoint Email Fraud Defense compare with DMARC 25?
DMARC report analysis
Ability to parse, aggregate, and display DMARC aggregate and forensic reports.
Source detection
Identifies all sending sources that transmit email on behalf of your domain.
Forward detection
Detects when emails are forwarded, which can impact DMARC alignment.
Spoof detection
Identifies attempts to impersonate your domain or send fraudulent emails.
Notifications and alerts
Provides alerts for DMARC compliance issues or unusual email activity.
Reporting
Offers various reports on DMARC compliance, email traffic, and threats.
API
Provides an API for integrating DMARC data with other systems.
Not explicitly offered or a primary feature.
Multi-tenancy
Allows management of multiple domains or clients from a single account.
Likely for enterprise and MSP use cases.
Not a primary advertised feature for this focused tool.
SPF flattening
Helps overcome the 10-DNS lookup limit for SPF records.
Explicitly offered as part of hosted SPF.
Not a core DMARC reporting feature.
Hosted DMARC
Manages DMARC records and policies on behalf of the user.
Explicitly offered as a hosted service.
Core offering for a DMARC tool.
BIMI
Support for Brand Indicators for Message Identification (BIMI).
Often included in comprehensive email security.
Not a focus for basic DMARC monitoring.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
Part of integrated email gateway security.
Less common for dedicated DMARC tools.
Blocklists and reputation
Monitors blocklists (or blacklist services) and domain reputation.
Offers comprehensive domain discovery and supplier risk visibility.
Not a primary feature of DMARC 25.
AI copilot
Utilizes AI to assist with DMARC analysis and recommendations.
DNS monitoring
Monitors DNS records for changes and anomalies.
Part of hosted services and domain discovery.
Inherent in DMARC report processing.
Self hostable
Option to host the DMARC solution on private infrastructure.
Free trial/free tier
Availability of a free version or trial period.
No public free trial or tier mentioned.
Offers a one-month free trial.
Drawbacks and what to watch out for
Proofpoint Email Fraud Defense, while powerful, can sometimes be an "overkill," leading to legitimate emails being caught in its extensive filtering. The initial setup and configuration can also be complex. DMARC 25, on the other hand, provides a more focused DMARC experience, but its primary drawback is the lack of transparent pricing information and fewer publicly available reviews, making it harder to gauge widespread user satisfaction.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.3 / 5(12)
0 / 5(0)
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense?Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spamWhat do you dislike about Proofpoint Email Fraud Defense?Too much filtering. At times, overkill. Filters out legitimate emails.What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense?I do like that it auto scans my emails and sorts out the scam/fraudulent ones.What do you dislike about Proofpoint Email Fraud Defense?I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me.What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages.What do you dislike about Proofpoint Email Fraud Defense?Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment.Recommendations to others considering Proofpoint Email Fraud Defense:This product offers you great security over emails and customers can leverage the support and different product portfolio they offer.What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing.What do you dislike about Proofpoint Email Fraud Defense?It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactiveRecommendations to others considering Proofpoint Email Fraud Defense:It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely.What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense?Ability to filter by most likely spam emails. We also have the ability to open up domains.What do you dislike about Proofpoint Email Fraud Defense?The UI can be a bit more intuitive if it was up to me.Recommendations to others considering Proofpoint Email Fraud Defense:I would recommend for the ease of use and security features offered.What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Pricing
Both Proofpoint Email Fraud Defense and DMARC 25 do not publicly disclose their pricing, requiring direct contact for quotes.
Small
Up to 10k emails / month
Contact for pricing
Contact for pricing
Medium
Up to 100k emails / month
Contact for pricing
Contact for pricing
Large
Up to 1 million emails / month
Contact for pricing
Contact for pricing
Enterprise
Over 1 million emails / month
Contact for pricing
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Proofpoint Email Fraud Defense or DMARC 25?