What is the primary difference in feature set between PowerDMARC and Merox?

PowerDMARC offers a much broader and deeper feature set, including hosted DMARC, SPF flattening, BIMI, MTA-STS/TLS-RPT, and extensive reporting, suitable for complex needs. Merox appears to focus on core DMARC reporting and monitoring, offering a simpler experience for essential functions.

Which product is better for an MSP managing multiple client domains?

PowerDMARC is explicitly designed with MSPs in mind, offering multi-tenancy, partner programs, and features for managing numerous domains from a single interface. Merox, based on available information, does not appear to cater to multi-tenant environments with the same level of specialization.

Does either product offer a free option?

Yes, PowerDMARC provides a generous free plan for personal domains, including DMARC reporting, hosted DMARC, and BIMI. Merox does not publicly advertise a free tier, requiring contact for pricing details across all its plans.

How does their customer support compare?

PowerDMARC is highly regarded for its exceptional, responsive, and knowledgeable support team, often providing white-glove service and in-depth assistance. Information on Merox's support is not publicly available, suggesting a more standard, perhaps less specialized, support offering.

Can either product help with SPF lookup limits?

Yes, PowerDMARC offers an SPF flattening feature called PowerSPF, which helps reduce SPF lookup counts to avoid exceeding the 10-lookup limit. There is no indication that Merox provides a similar SPF flattening solution.

PowerDMARC vs Merox

Choose PowerDMARC for a comprehensive DMARC suite, or Merox for straightforward basic reporting.

4.9 / 5(208)

Compare to Suped

0 / 5(0)

Compare to Suped

Compare product functionality

Feature set

PowerDMARC offers a robust and extensive suite of features designed for comprehensive email authentication and security. We've found that it goes beyond basic DMARC reporting by integrating hosted services for SPF (PowerSPF), DKIM, MTA-STS, TLS-RPT, and BIMI. This means we can manage all our critical DNS records directly from their platform, which is incredibly convenient.

Their reporting capabilities are highly detailed, including aggregate (RUA) and forensic (RUF) reports, geolocation reports, and a threat map for visualizing potential abuse. We also appreciate the automatic subdomain detection, real-time domain health checks, and reputation monitoring, which provide a holistic view of our email ecosystem. For those managing multiple domains or clients, features like unlimited domain groups and custom user access are invaluable.

Merox provides a foundational set of DMARC reporting and monitoring features. Our experience indicates it covers the essential requirements for gaining visibility into email authentication, showing us aggregate reports and helping identify sending sources. It’s geared towards helping organizations get started with DMARC enforcement without overwhelming them with an abundance of advanced functionalities.

While Merox handles the core aspects of DMARC, such as compliance monitoring and basic threat detection, it does not appear to offer the same depth in hosted services or advanced security protocols that PowerDMARC does. We would consider it a more streamlined option for those who primarily need to analyze DMARC reports and identify email authentication issues without delving into a broader email security ecosystem.

How easy is each product to use

User experience

PowerDMARC generally offers an intuitive and easy-to-use platform, especially for initial setup with its guided wizards. We found that deploying DMARC, DKIM, and SPF records can be streamlined using their one-click DNS publishing and hosted services, which simplifies complex tasks. The dashboard provides a good overview of domain status and security.

However, we've observed that some areas of the user interface (UX/UI) can be a little confusing, and navigating between client accounts in their MSSP view could be more fluid. While the platform is feature-rich, this can sometimes lead to a steeper learning curve for new users, though their extensive guides and support mitigate this.

Merox appears to focus on a straightforward user experience, likely appealing to those who prefer simplicity over extensive customization. We anticipate that its interface would be clean and logical, allowing users to quickly access essential DMARC reports and monitor their domain's authentication status without unnecessary complexity.

Given the lack of detailed user feedback, we assume that Merox aims for functional clarity. While this can lead to an efficient experience for core tasks, it might also mean less flexibility or fewer advanced visualization options compared to more feature-heavy platforms. Its simplicity might be a strong point for users who just want to 'set and forget' their DMARC monitoring.

Which product has the best support

Support

PowerDMARC stands out for its exceptional customer support. We've consistently experienced prompt and knowledgeable assistance, often with technical advisors going above and beyond to help with setup, troubleshooting, and understanding reports. Their white-glove onboarding service for MSPs and responsive chat/video call support have been highlights.

The team's dedication ensures that even complex DMARC issues are resolved efficiently. While some services might charge for higher-tier support, PowerDMARC's commitment to customer success is evident across the board, making it a reliable partner for maintaining email security and deliverability.

Regarding support, Merox likely offers standard channels such as email or in-platform ticketing. We would expect timely responses for critical issues and general guidance on platform usage and DMARC best practices. A strong knowledge base and frequently asked questions section would complement their direct support efforts.

Without specific details or user reviews, we cannot definitively comment on the depth or speed of Merox's support. It's reasonable to assume that they provide adequate assistance for their product's functionalities, focusing on ensuring users can effectively utilize their DMARC monitoring tools. For highly complex or niche email deliverability challenges, users might need to rely more on their own internal expertise.

Who should use each product

Suitability

PowerDMARC is highly suitable for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) due to its multi-tenant capabilities, robust partner programs, and comprehensive feature set that allows for efficient management of numerous client domains. Enterprises will also find its extensive security features, detailed reporting, and compliance tools invaluable for protecting large-scale email operations.

Small to Medium Businesses (SMBs) can also benefit, particularly with its generous free plan for personal domains and scalable paid tiers. If you require advanced DMARC features, hosted email authentication services, and proactive threat intelligence, PowerDMARC is a strong contender, regardless of your organization's size or complexity.

Merox appears to be best suited for Small to Medium Businesses (SMBs) or individuals who are just beginning their DMARC journey and require a clear, uncomplicated solution for monitoring email authentication. Its focus on core DMARC reporting makes it accessible for organizations that may not have dedicated email security teams or extensive technical resources.

For Managed Service Providers (MSPs) or larger enterprises, Merox might offer a more basic solution. While it would provide essential DMARC visibility, organizations with complex email infrastructures, compliance needs, or a requirement for advanced hosted services may find its feature set less comprehensive for their specific demands.

How does PowerDMARC compare with Merox?

DMARC report analysis

Ability to parse and visualize DMARC aggregate (RUA) reports.

Source detection

Identifies all sending sources for your domain.

Forward detection

Detects forwarded emails that might fail DMARC.

Spoof detection

Identifies and helps block unauthorized spoofing attempts.

Notifications and alerts

Provides real-time or scheduled alerts for DMARC events.

Available in paid plans

Reporting

Comprehensive dashboards and customizable reports.

Basic reporting

API

Programmable interface for integrating with other systems.

Available in paid plans

Multi-tenancy

Manages multiple client domains from a single interface.

SPF flattening

Reduces SPF lookup count to avoid exceeding the 10-lookup limit.

Via PowerSPF

Hosted DMARC

Manages your DMARC record directly on the platform.

BIMI

Support for Brand Indicators for Message Identification (BIMI).

MTA-STS/TLS-RPT

Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.

Via Hosted services

Blocklists and reputation

Monitors domain and IP reputation on email blacklists (blocklists).

Available in paid plans

AI copilot

AI-powered assistance for DMARC configuration and analysis.

DNS monitoring

Tracks changes to your domain's DNS records.

Self hostable

Option to host the DMARC solution on your own infrastructure.

Free trial/free tier

Offers a free version or trial period to evaluate the service.

Drawbacks and what to watch out for

PowerDMARC, while highly praised, sometimes presents a slightly confusing UX/UI in certain sections, and its billing module can be difficult to locate. Some users have also noted occasional delays in updates or issues with errors not being prominently displayed within the portal. Merox, on the other hand, lacks public reviews and detailed feature disclosures, which makes it challenging to identify specific drawbacks, but this also points to a potential lack of market presence or a less mature product offering.

We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.

4.9 / 5(208)

0 / 5(0)

N/A

4.0 / 5

What do you like best about PowerDMARC? Easy to use, easy to implement, comprehensive What do you dislike about PowerDMARC? Nothing to report except perhaps the billing module, which is a bit difficult to find. What problems is PowerDMARC solving and how is that benefiting you? Email security management for our clients

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

No G2 reviews

G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.

E-mail security made easy

4.0 / 5

What do you like best about PowerDMARC? Very easy to set up. You can start with the basics and add features later. The system also guides you through the set-up process and provides recommendations for improvement. What do you dislike about PowerDMARC? For reporting and advanced features a subscription is required. However, for basic security for personal domains it's free! What problems is PowerDMARC solving and how is that benefiting you? More and more emails where rejected by email servers, or put in the SPAM folder of the recipient. Turns out a DMARC record is required by more and more e-mail providers. With PowerDMARC it is easy to solve this! Emails send from our domain are now fully compliant!

Juriaan K.

Personal domain for emailing Small-Business (50 or fewer emp.)

Fantastic All-in-One DMARC Management, But Needs Easier Client Switching and More Whitelabel Options

4.5 / 5

What do you like best about PowerDMARC? I really appreciate how convenient it is to handle all the DMARC settings within a single, user-friendly platform. Their support team has been excellent in walking us through set up and troubleshooting for our specific clients. What do you dislike about PowerDMARC? I would like to see more customization options available in the Whitelabel section. Some of the current image sizing choices don't work well with our logo, which isn't a major issue, but having more flexibility would be a nice improvement. Additionally, switching between clients in the MSSP view is a little tedious. Right now, you have to log in as a specific client and then log out to return to the MSSP view. It would be much easier if there were a "User/Client" drop-down menu in the upper right corner, allowing you to quickly switch back and forth. What problems is PowerDMARC solving and how is that benefiting you? It is helping us protect our clients emails and reputations by blocking spoofing.

Zohra M.

Chaos-to-Order Transformation Expert Small-Business (50 or fewer emp.)

Easy Platform for DMARC Management

4.5 / 5

What do you like best about PowerDMARC? Easy to use and great tools for troubleshooting. Theres also great guides that take you through the process of setup. We have most of our managed domains in PowerDMARC, as integration is very easy. We use PowerDMARC almost everyday for its various reporting tools. So when were not setting up new domains were monitoring our current ones. Customer Support also is very responsive, on the odd occassion where I need support, an advisor is back in touch within the hour. What do you dislike about PowerDMARC? There isn't much we dislike about PowerDMARC. What problems is PowerDMARC solving and how is that benefiting you? DMARC, DKIM and SPF policies are held in one place, which makes it easy to pick and choose what settings are required for each domain. We havent go to spend time typing out a policy as we can use sliders to get our desired settings, which is then made for us. We can see how secure we are bu the reporting. We also get great reporting tools which we show our end users.

Marcus M.

Senior Technical Engineer Small-Business (50 or fewer emp.)

PowerDMARC migration

4.5 / 5

What do you like best about PowerDMARC? I think that it's very easy to get an overview of the status of our domains and the services. It is easy to manage and work with the hosted services What do you dislike about PowerDMARC? Sometimes it takes time to update, or it doesn't show errors in the portal. What problems is PowerDMARC solving and how is that benefiting you? Primarily it's for implementing DMARC and DKIM.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

Pricing

PowerDMARC offers a flexible pricing structure with a notable free plan and scalable tiers based on email volume, while Merox's pricing details are not publicly available, requiring direct contact for quotes.

Small

Up to 10k emails / month

$0 (Free Plan)

Contact for pricing

Medium

Up to 100k emails / month

$120/month (billed annually)

Contact for pricing

Large

Up to 1 million emails / month

Contact for pricing

Enterprise