Netcraft Fraud Detection, at its core, leverages Netcraft's extensive threat intelligence network. We found that this gives it a unique advantage in identifying newly emerging threats and sophisticated phishing campaigns beyond just DMARC. The DMARC reporting is solid, providing granular data that helps us understand email authentication trends and identify rogue senders.
The platform focuses on a broad spectrum of online fraud, integrating DMARC with wider brand protection services. This means we get a holistic view of threats, not just those impacting our email channels. Its strength lies in deep analysis and the ability to correlate DMARC data with other internet-wide observations, which is particularly useful for proactive threat mitigation.
Proofpoint Email Fraud Defense offers a robust suite of DMARC management features, including guided workflows and dedicated consultants to streamline deployment. We appreciated its focus on comprehensive email authentication, helping organizations move to a DMARC 'reject' policy without inadvertently blocking legitimate email. It goes beyond basic reporting by integrating with Proofpoint's broader email security ecosystem.
A significant advantage we observed is its hosted authentication services, including SPF flattening, hosted DKIM, and hosted DMARC. These features simplify the technical complexities of DMARC implementation and maintenance. The solution also provides extensive visibility into supplier risk and lookalike domain detection, which are critical for protecting the entire email supply chain from impostor threats.
How easy is each product to use
User experience
Netcraft Fraud Detection’s user interface is functional and data-rich, but it can feel a bit dense for newcomers. We found that navigating the extensive data sets and specialized fraud detection tools takes some getting used to. For security analysts who live and breathe threat intelligence, it offers deep insights, but for a DMARC beginner, the learning curve is noticeable.
The dashboard provides a lot of information, from DMARC aggregate reports to broader threat landscape views. While powerful, this breadth can sometimes make it challenging to quickly pinpoint specific DMARC issues without prior experience with the platform's structure. It's designed for detailed investigation rather than quick, at-a-glance status checks.
Proofpoint Email Fraud Defense aims for a more guided user experience, particularly during DMARC deployment. We found the workflows and dedicated consultant support make the initial setup smoother, which is a significant plus. However, once deployed, some users (including us, at times) have noted that the general UI can be less intuitive than desired.
Despite the initial guidance, the day-to-day management dashboard, while comprehensive, could benefit from improved navigation and interactivity. We occasionally experienced delays in receiving legitimate flagged emails, which suggests there's room for refinement in its filtering and alert mechanisms to improve overall user flow.
Which product has the best support
Support
Netcraft provides specialized support for its fraud detection services, which extends to DMARC implementation and monitoring. We've found their team to be knowledgeable, especially when dealing with complex, multi-faceted fraud scenarios that go beyond typical email authentication. Their expertise shines in incident response and forensic analysis.
Access to support is generally responsive, particularly for critical issues. However, given their broad focus, the DMARC-specific support might be more integrated into the larger security context rather than a standalone, hyper-focused DMARC team. For a purely DMARC-centric issue, it might require navigating through their broader security support channels.
Proofpoint offers strong support, often including dedicated consultants for DMARC deployment, which we found invaluable. Many users, ourselves included, praise the responsive and helpful nature of the Proofpoint team, especially during the often-complex DMARC journey. They help automate tasks and provide guidance that simplifies implementation.
While overall support is highly rated, there have been some instances where users (and again, we've seen this too) reported needing multiple follow-ups for a single reply, or finding it hard to schedule time with their busy team. However, once a team is assigned, the level of expertise and assistance is generally excellent, helping to resolve issues effectively and providing peace of mind.
Who should use each product
Suitability
Netcraft Fraud Detection is particularly well-suited for organizations that require a comprehensive approach to online brand protection and fraud detection, extending beyond just DMARC. For enterprises needing to monitor a wide range of internet threats, from phishing websites to counterfeit content, Netcraft’s extensive intelligence network is a significant asset.
MSPs serving clients with diverse and high-stakes fraud concerns would find Netcraft’s platform valuable for its integrated threat intelligence. SMBs might find its full feature set to be overkill, and potentially more complex than they require for basic DMARC enforcement. Its strength is in deep, multi-vector threat analysis.
Proofpoint Email Fraud Defense is ideal for enterprises and larger organizations seeking a dedicated, robust, and guided solution for DMARC implementation and ongoing email fraud protection. Its integrated authentication services and focus on domain and lookalike domain spoofing make it a strong choice for those prioritizing email channel security.
While its comprehensive nature is great for enterprises, it might be more robust (and costly) than what small to medium-sized businesses (SMBs) need for their DMARC journey. MSPs could leverage Proofpoint for their enterprise clients, but its multi-tenancy capabilities for DMARC specifically are less prominent than its overall enterprise focus.
How does Netcraft Fraud Detection compare with Proofpoint Email Fraud Defense?
DMARC report analysis
Aggregated and forensic DMARC report parsing and visualization.
Source detection
Identifying legitimate and fraudulent email sending sources.
Forward detection
Ability to track email forwarding chains and their impact on DMARC.
Focuses more on direct threats, less on forwarding complexities.
Spoof detection
Identifying direct domain spoofing and lookalike domain attacks.
Notifications and alerts
Real-time alerts for policy changes or suspicious activity.
Reporting
Customizable reports on DMARC compliance and threat landscapes.
API
Programmatic access for integration with other security tools.
Less emphasis on public APIs for DMARC specific integration.
More robust API for broader security integrations.
Multi-tenancy
Support for managing multiple clients or domains under one account.
Focus is more on single enterprise deployment.
SPF flattening
Simplifying SPF records to avoid the 10-lookup limit.
Not a primary advertised feature.
Explicitly offers hosted SPF to overcome DNS lookup limits.
Hosted DMARC
Proofpoint provides hosted DMARC services.
Doesn't offer direct hosted DMARC.
Simplifies DMARC record management.
BIMI
Support for Brand Indicators for Message Identification.
Not a core focus.
Supported for brand visual authentication.
MTA-STS/TLS-RPT
Implementation and monitoring for secure email transport.
Less emphasis on these specific protocols.
Integrated into their secure email transport offering.
Blocklists and reputation
Leveraging blacklists (and blocklists) for enhanced threat detection.
AI copilot
AI-powered assistance for DMARC management and analysis.
No explicit AI copilot.
No explicit AI copilot.
DNS monitoring
Monitoring DNS records for malicious changes or misconfigurations.
Self hostable
Option to deploy the solution on-premise.
Cloud-based solution.
Cloud-based solution.
Free trial/free tier
Availability of a free version or trial period.
Typically enterprise-level engagement.
Requires direct contact for pricing and trials.
Drawbacks and what to watch out for
Netcraft Fraud Detection, while powerful, can feel overwhelming due to its broad scope, potentially making DMARC-specific tasks less straightforward. Proofpoint Email Fraud Defense excels in DMARC implementation support, but its user interface can sometimes be clunky, and support response times might vary.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.3 / 5(12)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam
What do you dislike about Proofpoint Email Fraud Defense?
Too much filtering. At times, overkill. Filters out legitimate emails.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
I do like that it auto scans my emails and sorts out the scam/fraudulent ones.
What do you dislike about Proofpoint Email Fraud Defense?
I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages.
What do you dislike about Proofpoint Email Fraud Defense?
Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment.
Recommendations to others considering Proofpoint Email Fraud Defense:
This product offers you great security over emails and customers can leverage the support and different product portfolio they offer.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing.
What do you dislike about Proofpoint Email Fraud Defense?
It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive
Recommendations to others considering Proofpoint Email Fraud Defense:
It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
Ability to filter by most likely spam emails. We also have the ability to open up domains.
What do you dislike about Proofpoint Email Fraud Defense?
The UI can be a bit more intuitive if it was up to me.
Recommendations to others considering Proofpoint Email Fraud Defense:
I would recommend for the ease of use and security features offered.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Pricing
Both Netcraft and Proofpoint offer enterprise-grade solutions, requiring direct contact for specific pricing details, reflecting a tailored approach to client needs.
Small
Up to 10k emails / month
Contact for pricing
Contact for pricing
Medium
Up to 100k emails / month
Contact for pricing
Contact for pricing
Large
Up to 1 million emails / month
Contact for pricing
Contact for pricing
Enterprise
Over 1 million emails / month
Contact for pricing
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Netcraft Fraud Detection or Proofpoint Email Fraud Defense?
0 / 5(0)
