Glockapps offers a comprehensive suite that extends beyond just DMARC, encompassing spam testing, uptime monitoring, and IP reputation. While its DMARC reporting is solid, it's part of a larger ecosystem designed to provide an overall view of email deliverability.
We found the DMARC specific features to be robust, offering detailed aggregate reports and forensic data (if enabled). The platform excels at visualizing authentication issues, helping users quickly pinpoint the root cause of non-compliant emails. However, the sheer volume of features can sometimes make the DMARC-specific interface feel a bit less focused compared to dedicated DMARC platforms.
Merox positions itself as a more focused DMARC reporting and enforcement tool. Its feature set primarily revolves around granular DMARC data analysis, providing insights into email sources, authentication failures, and potential spoofing attempts.
Our experience suggests Merox offers a streamlined approach to DMARC, prioritizing clarity and actionable insights for DMARC policy management. While it might not have the breadth of features found in multi-purpose tools, its dedication to DMARC means a deeper dive into specific authentication mechanisms and report aggregation for easier understanding of email flow.
How easy is each product to use
User experience
Navigating Glockapps can be an adventure, especially for new users. Its extensive feature set, while powerful, introduces a steeper learning curve. The dashboard can feel crowded, and finding specific DMARC reports amidst the other deliverability tools requires some familiarity.
Once we became accustomed to its layout, the daily use became more efficient. The reporting is detailed and offers good filtering capabilities, but the initial setup and understanding of all the different modules require a dedicated effort. It's a tool that rewards patience and a willingness to explore.
Merox presents a cleaner, more intuitive user interface, prioritizing ease of use for DMARC monitoring. The dashboard provides a clear overview of DMARC compliance, authentication rates, and threat detection without unnecessary distractions.
We found that getting started with Merox was straightforward, with a logical flow from domain setup to report analysis. Its focused nature means less clutter, allowing users to quickly access the DMARC insights they need. This makes it particularly suitable for those who want a dedicated DMARC solution without the overhead of additional features they may not utilize.
Which product has the best support
Support
Glockapps offers support primarily through email and a knowledge base, with some users reporting difficulties reaching a human by phone. While the team is generally responsive, resolution times can vary depending on the complexity of the issue.
Our interactions indicated a knowledgeable support staff, particularly for technical deliverability questions. However, the absence of robust live phone support might be a drawback for users who require immediate assistance or prefer direct verbal communication for troubleshooting critical issues.
With Merox, support typically comes through email and an online helpdesk. As a newer or less reviewed platform, the extent and responsiveness of its support infrastructure are not as widely documented.
Based on typical offerings for specialized DMARC tools, we anticipate a focus on resolving DMARC-related queries efficiently. However, without more widespread user feedback, it's difficult to provide a definitive assessment of their support channels' speed or comprehensive nature. Users might rely more on self-service documentation or community resources.
Who should use each product
Suitability
Glockapps is well-suited for marketers, email service providers, and agencies (MSPs) who need a holistic view of their email deliverability. Its broad feature set, including spam testing, DMARC, and reputation monitoring, makes it a powerful tool for those managing complex email programs.
For enterprise clients, Glockapps provides scalable plans and the necessary tools for monitoring large volumes of email and numerous domains. SMBs can also benefit from its free tier and entry-level plans, especially if they are looking for a complete deliverability toolkit beyond just DMARC. It's less for the 'set it and forget it' crowd and more for active email managers.
Merox is ideal for organizations or IT professionals who require a focused and straightforward DMARC reporting and enforcement solution. Its simplicity and dedicated DMARC features appeal to those who don't need a full deliverability suite.
SMBs seeking to implement DMARC without overwhelming complexity will find Merox appealing. For enterprise and MSPs, Merox could serve as a solid DMARC component within a larger security stack, though it may lack some of the advanced features for multi-tenancy or a full array of email security protocols that larger entities might desire in a standalone tool.
How does Glockapps compare with Merox?
DMARC report analysis
Aggregate and forensic report processing for compliance.
Source detection
Identify all sending IPs and domains.
Forward detection
Identify legitimate email forwarding.
Spoof detection
Identify unauthorized use of your domain.
Notifications and alerts
Real-time alerts for critical events.
Reporting
Customizable data visualizations and exports.
API
Programmatic access to DMARC data.
Available on Enterprise plan
For data access
Multi-tenancy
Manage multiple client accounts/domains from a single interface.
Multiple users supported
Not explicitly offered
SPF flattening
Tools to manage SPF lookup limits.
Via advanced features
Not explicitly offered
Hosted DMARC
Service that hosts and manages your DMARC DNS record.
Tools analyze reports, do not host records
Tools analyze reports, do not host records
BIMI
Support for Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Support for email encryption and reporting standards.
Blocklists and reputation
Monitoring of IP and domain reputation against blocklists.
Basic monitoring
AI copilot
AI-powered assistance for DMARC configuration and analysis.
DNS monitoring
Monitoring of critical DNS records related to email.
For authentication records
For authentication records
Self hostable
Option to host the software on your own infrastructure.
SaaS product
SaaS product
Free trial/free tier
Availability of a free version or trial period.
Free plan with 10k messages
Common for SaaS products
Drawbacks and what to watch out for
Glockapps has faced criticism regarding sudden price hikes and its customer verification processes, which some users find overly intrusive. Additionally, its broad feature set, while powerful, can lead to a cluttered interface and a steep learning curve for those primarily interested in DMARC. Merox, on the other hand, lacks public reviews, making it challenging to gauge common user pain points or support efficacy. Its focused approach means it might miss features found in more comprehensive deliverability suites, potentially requiring additional tools for a complete email security posture.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
3.9 / 5(18)
0 / 5(0)
Ridiculous payment confirmation policy
0.0 / 5
What do you like best about GlockApps?
I used to use this app all the time, unfortunately their policies have made it unusable
What do you dislike about GlockApps?
Was asked to provide bank statements and a photo ID to buy an upgraded plan. Totally over the line in terms of privacy and unnecessary for a piece of software.
What problems is GlockApps solving and how is that benefiting you?
Not email deliverability
Jacob L.
Marketing Small-Business (50 or fewer emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Price Hike, Increasing Costs by 400-500%
0.5 / 5
What do you like best about GlockApps?
It used to be a great cost effective tool
What do you dislike about GlockApps?
1 month after setting up and using the tool, they increased the price by 400-500%
What problems is GlockApps solving and how is that benefiting you?
Being able to test email deliverability - we can't tell how accurate it is
Will M.
Cofounder Small-Business (50 or fewer emp.)
Good Software, immoral practice
0.5 / 5
What do you like best about GlockApps?
Good software with great email delivery analysis. To be able to test on a freemium and see if it land into the inbox of Gmail, Outlook and other accounts is great. The analysis feature detects most of the issues.
What do you dislike about GlockApps?
Their email delivery consulting service is a scam, they advertise a money-back guarantee, and during the consultation, they only try to upsell you instead of giving the right solution. They don't provide the invoice for the purchase, and even when asked multiple times, they ghost you as soon as you request the money-back garantee. Also, their email delivery analytics does not detect link issues with Microsoft accounts.
What problems is GlockApps solving and how is that benefiting you?
It help detect email delivery issue, used it to detect why email did not landed into microsoft account. I wasn't able to find the real reason with Glockapps but it helps to know if the email were delivered or not into Microsoft email accounts (hotmail, outlook,...)
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
Pricing
Glockapps offers tiered pricing with transparent annual and monthly options, while Merox requires direct contact for pricing details across all its plans.
3.9 / 5(18)
