Eunetic offers a straightforward DMARC Report Analyzer tool, designed to help users understand their DMARC reports. It focuses on aggregating and presenting DMARC XML data in a human-readable format, making it accessible for those new to DMARC.
The tool provides insights into email authentication, showing DMARC, SPF, and DKIM alignment, along with reporting on legitimate and illegitimate email sources. It is a dedicated, free DMARC solution.
MXtoolbox's Delivery Center provides a broader suite of email deliverability features beyond just DMARC. While DMARC analytics and deployment assistance are core components, it also includes comprehensive blacklist (or blocklist) monitoring, inbox placement analysis, and verified source management.
Their platform is geared towards maintaining overall email health, offering tools for SPF flattening, DKIM configuration monitoring, and protection against domain impersonation. It is a more extensive toolkit for proactive email management.
How easy is each product to use
User experience
Eunetic provides a highly intuitive and user-friendly experience, especially for a free tool. The setup process is simple, primarily involving changing MX records to route DMARC reports to their service. The interface is clean and uncluttered, making it easy to navigate through DMARC reports.
Its simplicity means there's a quick learning curve, allowing users to quickly gain insights into their email authentication status without being overwhelmed by advanced features or complex dashboards. We found it very easy to get started.
MXtoolbox, while powerful, has a slightly steeper learning curve, particularly for new users unfamiliar with the breadth of email deliverability concepts. Its interface can feel a bit fragmented, with various tools and reports separated, which sometimes requires clicking through multiple links to find specific information.
The extensive features mean that initial setup and configuration can be more involved. However, for those with a good grasp of email infrastructure, the detailed diagnostics and monitoring capabilities are well-organized and provide deep insights, though we noted that the UI hasn't changed much over time.
Which product has the best support
Support
Eunetic offers personal and fast support, as highlighted by user reviews. For a free service, this level of responsiveness is commendable. They seem to focus on providing direct assistance to ensure users can effectively utilize their DMARC analysis tool.
Given the focused nature of their product, support inquiries are likely to be specific to DMARC reporting, which allows their team to provide precise and helpful guidance quickly. We found their support to be surprisingly good.
MXtoolbox provides support through various channels, including phone and email, although user feedback suggests inconsistencies, especially concerning their refund policy. While they offer guides and tooltips, the support ticket option is reportedly only available for active subscribers.
We encountered reports of difficulty in processing cancellations and refunds, requiring persistence through phone calls. This implies that while technical assistance for using their tools might be available, administrative support could be an area for improvement, especially for non-technical users.
Who should use each product
Suitability
Eunetic is an excellent choice for Small to Medium Businesses (SMBs) or individuals who need a free, dedicated DMARC report analyzer without complex additional features. It is ideal for those just starting with DMARC or who have limited budgets but require clear insights into their email authentication.
For Managed Service Providers (MSPs) or Enterprise clients, Eunetic might serve as a basic monitoring tool for specific domains but lacks the multi-tenancy or extensive feature sets typically required for managing numerous clients or large-scale email operations. It's a focused DMARC solution.
MXtoolbox is well-suited for SMBs and Mid-Market companies that require a more comprehensive email deliverability solution beyond just DMARC. Its robust blacklist (or blocklist) monitoring, inbox placement analysis, and general DNS troubleshooting tools make it valuable for proactive email management.
For MSPs, its multi-domain management (up to 5 domains in paid tiers, with more available at higher costs) and features like SPF flattening (in the Delivery Center Plus tier) offer good capabilities, though large Enterprise clients might seek even more extensive customization and API integration for very large volumes or complex environments.
How does Eunetic compare with MXtoolbox?
DMARC report analysis
Aggregating and interpreting DMARC XML reports.
Source detection
Identifying legitimate and illegitimate sending sources.
Verified source management
Forward detection
Identifying emails forwarded through third parties.
Spoof detection
Detecting unauthorized use of your domain in email.
Domain impersonation protection
Notifications and alerts
Receiving automated alerts for DMARC issues or deliverability problems.
Limited alerts
Comprehensive alerts for various issues
Reporting
Access to aggregated data and customizable reports.
Standard DMARC reports
Detailed DMARC and delivery performance reports
API
Programmatic access for integration with other systems.
Not offered
Available with paid plans
Multi-tenancy
Ability to manage multiple client domains from a single interface.
Not designed for multi-client
Supports multiple domains in paid tiers
SPF flattening
Simplifying complex SPF records to avoid lookup limits.
Not offered
Included in Delivery Center Plus
Hosted DMARC
Managing DMARC records and report aggregation through the provider.
BIMI
Support for Brand Indicators for Message Identification.
Not offered
Not explicitly offered
MTA-STS/TLS-RPT
Monitoring for secure email transport protocols.
Not offered
Not explicitly offered
Blocklists and reputation
Monitoring domain/IP status on email blocklists and overall reputation.
Not included in DMARC tool
Comprehensive blacklist monitoring
AI copilot
AI-powered assistance for DMARC policy management.
Not offered
Not offered
DNS monitoring
Monitoring DNS records for changes or issues.
Not offered
Various DNS lookup and monitoring tools
Self hostable
Option to host the DMARC solution on your own infrastructure.
Cloud-based service
Cloud-based service
Free trial/free tier
Availability of a free version or a trial period.
Entire DMARC analyzer is free
Free tier and 30-day guarantee for paid plans
Drawbacks and what to watch out for
Eunetic's DMARC tool, being free, has very few drawbacks other than its limited scope. It doesn't offer advanced features like extensive threat analysis, AI assistance, or integrations that larger, paid platforms might. MXtoolbox, on the other hand, faces significant criticism regarding its customer service and billing practices, specifically around its "risk-free" trial and cancellation policies, which we believe are crucial points to consider before committing to a paid plan.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
5 / 5(3)
4.1 / 5(29)
protection at all times
5.0 / 5
What do you like best about EuropeanMX?
I like that it is very lightweight, very easy to use, and it doesn't freeze my computer. It is very intuitive and keeps me protected at all times. I recommend it 100%.
What do you dislike about EuropeanMX?
Everything seems very good to me and I wouldn't change anything, I highly recommend it, as it helps us keep everything protected and thus not have to worry about security, it's one of the best.
What problems is EuropeanMX solving and how is that benefiting you?
It helps us keep all emails clean and free of malware or spyware, our computers are protected all the time and that gives us confidence to be able to work.
Jose G.
Analista Mid-Market (51-1000 emp.)
Business Practices are scammy
0.0 / 5
What do you like best about MXToolbox?
It helped us solve the small issue we had with our emails going to customers spam folder.
What do you dislike about MXToolbox?
I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card.
Recommendations to others considering MXToolbox:
I don't recommend them because of their shady business practices.
What problems is MXToolbox solving and how is that benefiting you?
fixing a problem with emails going to spam
Sam B.
IT Director Mid-Market (51-1000 emp.)
Great Service
5.0 / 5
What do you like best about EuropeanMX?
With EuropeanMX I have finally managed to effectively protect my business from spam and viruses in mail attachments. Setting up the spam filter was easy and took very little time. After switching the MX records to Eunetic's filter cloud, I no longer received any spam. The admin panel of the filter offers lots of setting options, but this is not necessary, as the filter already works great with the default settings.
What do you dislike about EuropeanMX?
Currently I can't think of anything negative about EuropeanMX.
What problems is EuropeanMX solving and how is that benefiting you?
With EuropeanMX I have managed to get my business spam free. The setup was quick and straightforward, which is especially useful for non-professionals. With EuropeanMX we save a lot of time, because we don't have to clean our mailboxes from unwanted messages. Also, the effective filter has reduced the likelihood of accidentally clicking a link to a hacked site, as such mails are directly sorted out. This increases the IT security of my company.
Andreas G.
CEO Small-Business (50 or fewer emp.)
Think twice before doing their paid plans. Deceptive "risk-free" 30 day trial
0.0 / 5
What do you like best about MXToolbox?
I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans.
What do you dislike about MXToolbox?
Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99.
On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund.
On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197
In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial.
Recommendations to others considering MXToolbox:
Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99.
What problems is MXToolbox solving and how is that benefiting you?
Their free tools will help you diagnose MX configuration issues.
jon b.
Jon Small-Business (50 or fewer emp.)
Great email security solution
5.0 / 5
What do you like best about EuropeanMX?
The spam filter works perfectly. Very easy to set up, just change the MX records. No false positives found so far. Personal and fast support :)
What do you dislike about EuropeanMX?
No problems so far, which I hope will stay that way.
Recommendations to others considering EuropeanMX:
Use the 30 day trial to try the spam filter for free.
What problems is EuropeanMX solving and how is that benefiting you?
In the past we had hundreds of SPAM mails in our mailboxes every day. With EuropeanMX we get almost no SPAM / malware anymore.
Verified User in Real Estate
Small-Business (50 or fewer emp.)
Beware their "30 day free trial" of the Delivery Center!
0.5 / 5
What do you like best about MXToolbox?
The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below.
What do you dislike about MXToolbox?
Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud.
What problems is MXToolbox solving and how is that benefiting you?
Simple things like reverse DNS lookup helped us to check our email setup.
Alexander S.
Small-Business (50 or fewer emp.)
Makes email management easy
3.5 / 5
What do you like best about MXToolbox?
-Affordable pricing
-Setting up is very easy
-Useful dashboards
-Makes email reputation checks easier
What do you dislike about MXToolbox?
-This tool covers everything required for email management, there is nothing to dislike about.
What problems is MXToolbox solving and how is that benefiting you?
I have used this tool for domain reputation checking for phising mail analysis also I am using this for some of my projects to check mail deliverability and reputation of the domain to make sure the domain is not being blacklisted due to sending loads of emails.
Nitin R.
Software dev Small-Business (50 or fewer emp.)
MXToolBox is great for blacklist testing
3.5 / 5
What do you like best about MXToolbox?
MXToolBox is suitable for Blacklists, DMARC, Diagnostics, Email Health, and DNS Lookup checks.
What do you dislike about MXToolbox?
For a free tool, I'd say MXToolBox is pretty top-notch.
What problems is MXToolbox solving and how is that benefiting you?
I used MXToolBox for DNS look-ups and blacklist checks.
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
Pricing
Eunetic provides its DMARC report analyzer completely free of charge, offering transparent and no-cost access, whereas MXtoolbox operates on a freemium model with paid tiers that escalate significantly in price for enhanced features.
Small
Up to 10k emails / month
Free
$0/month (Free tier)
Medium
Up to 100k emails / month
Free
$129/month (Delivery Center)
Large
Up to 1 million emails / month
Free
$129/month (Delivery Center)
Enterprise
Over 1 million emails / month
Free
$399/month (Delivery Center Plus for 5M volume), then contact for pricing