DMARCEye primarily focuses on DMARC report analysis, offering a streamlined experience for understanding DMARC data. It excels at parsing complex aggregate reports and presenting them in an actionable format, leveraging AI-powered monitoring to identify potential threats and configuration issues. We found its core strength to be the dedicated DMARC capabilities, allowing users to quickly gain visibility into their email ecosystem.
While DMARCEye is robust in its DMARC-centric features, it doesn't extend into other broader email deliverability aspects like spam testing or IP reputation monitoring beyond what's directly linked to DMARC. This specialized approach means a deep dive into DMARC, but necessitates other tools for a full deliverability audit. We appreciate the clarity this focus brings to its feature set.
Glockapps offers a much broader suite of email deliverability tools, with DMARC monitoring being one component among many. We found that its strengths lie in comprehensive spam testing, IP and domain reputation monitoring, and uptime checks. This makes it a multi-faceted platform for those looking to manage various aspects of their email sending health from a single dashboard.
The DMARC functionality within Glockapps is competent, providing reports and insights into authentication. However, it may not offer the same depth of AI-powered analysis and focused DMARC remediation guidance as a dedicated DMARC tool. Its overall value comes from the integration of different deliverability metrics, giving a holistic view of email performance.
How easy is each product to use
User experience
We found DMARCEye's interface to be clean and intuitive, designed with user-friendliness as a priority. The DMARC reports are presented clearly, with visualizations that make complex data accessible even for those new to DMARC. The focus on DMARC means there's less clutter, allowing users to quickly navigate to the information they need.
While the setup process is straightforward for DMARC, we noted that some of the deeper DMARC error explanations might require a basic understanding of email authentication. However, the platform's overall design aims to simplify this as much as possible, guiding users through the necessary steps without excessive jargon.
Glockapps offers a comprehensive dashboard that, while powerful, can initially feel a bit overwhelming due to the sheer volume of features. We observed that new users might experience a steeper learning curve as they familiarize themselves with the various tools, from spam testing to DMARC monitoring and IP reputation checks.
However, once we understood the layout, navigating between different reports and functionalities became more fluid. The platform provides detailed insights, but accessing and interpreting all the data efficiently requires some initial investment in learning its ecosystem. Some users might find certain sections to feel complex for beginners.
Which product has the best support
Support
DMARCEye provides community and priority support across its paid plans, with 24/7 phone support and a dedicated account manager reserved for Enterprise-tier customers. We found their tiered support model to be clear, ensuring that larger organizations receive the highest level of direct assistance for critical issues.
For users on Basic or Scale plans, access to priority support is a valuable addition, suggesting a commitment to resolving customer queries efficiently. We appreciate the option for an SLA guarantee at the enterprise level, indicating a focus on service reliability for their most demanding clients.
Glockapps' support primarily relies on its documentation and online resources, which we found to be extensive. For direct assistance, the experience can be mixed. Some users reported difficulties reaching a human by phone, with calls often going to an answering machine, which can be frustrating during urgent situations.
While the live chat option can provide prompt answers to questions, the lack of readily available phone support for all tiers might be a consideration for businesses requiring immediate, high-touch assistance. We observed a general sentiment that while the tools are robust, customer service could be more accessible.
Who should use each product
Suitability
DMARCEye is highly suitable for organizations with a primary focus on DMARC implementation and compliance. Its AI-powered analysis is excellent for identifying DMARC specific threats. For SMBs, the Basic plan offers a cost-effective entry into DMARC monitoring. Enterprises will appreciate the advanced features and dedicated support available.
MSPs (managed service providers) looking for a dedicated DMARC solution to offer their clients will find the multi-account management and domain-based pricing model of the Scale plan particularly appealing. It allows them to efficiently manage multiple client domains with clear visibility into DMARC performance.
Glockapps is best suited for email marketers, agencies, and businesses that need a broad spectrum of email deliverability tools beyond just DMARC. Its comprehensive spam testing, IP reputation monitoring, and uptime checks make it valuable for those actively sending marketing campaigns and needing to ensure high inbox placement.
For SMBs, the Growth plan offers a good balance of features, while enterprises with high email volumes and complex sending infrastructures can leverage the Enterprise plan's extensive message allowances. While not explicitly designed for MSPs, the ability to monitor multiple IPs and domains can be beneficial for those managing diverse client sending environments.
DMARC report analysis
Analyzes DMARC aggregate and forensic reports for authentication and policy enforcement.
AI-powered, highly detailed analysis of DMARC data.
Provides DMARC aggregate reports and basic insights.
Source detection
Identifies legitimate and malicious email sending sources.
Aids in identifying known and unknown sending IPs.
Helps pinpoint origins of email traffic.
Forward detection
Identifies email forwarding loops and legitimate forwarded mail.
Helps distinguish forwarded mail from direct sends.
Offers some insight into forwarded email paths.
Spoof detection
Identifies attempts to spoof your domain.
Core functionality for detecting unauthorized use.
Assists in identifying spoofing attempts against your domain.
Notifications and alerts
Automated alerts for DMARC policy changes, threats, or issues.
Smart alerts and email/Slack/Teams notifications for issues.
Notifications for spam tests, but not specific DMARC alerts in all plans.
Reporting
Customizable reports and dashboards for DMARC data.
Comprehensive DMARC reporting and data history.
Reports for various deliverability metrics, including DMARC.
API
Application Programming Interface for integrating data.
API access available on the Enterprise plan.
API GET access available on the Enterprise plan.
Multi-tenancy
Ability to manage multiple client accounts or domains.
Supports multiple accounts and inviting other users.
Supports multiple users on higher tiers.
SPF flattening
Helps manage SPF record lookup limits.
Not a primary feature.
Focus is on reporting, not active SPF management.
Hosted DMARC
Manages DMARC record hosting.
Focus is on reporting, not hosted DMARC services.
Does not offer hosted DMARC.
BIMI
Support for Brand Indicators for Message Identification.
Not explicitly listed as a feature.
Does not specifically monitor BIMI.
MTA-STS/TLS-RPT
Monitoring for MTA-STS and TLS-RPT.
No direct support for these protocols.
These protocols are not covered.
Blocklists and reputation
Monitors IP and domain reputation on blocklists (or blacklists).
Focus is on DMARC, not general blocklist (or blacklist) monitoring.
Includes comprehensive IP reputation monitoring for various blocklists (or blacklists).
AI copilot
AI-driven assistance for DMARC analysis and recommendations.
Utilizes AI for DMARC report analysis.
No specific AI copilot feature.
DNS monitoring
Monitors DNS records relevant to email authentication.
Monitors DMARC DNS records.
Not a core DNS monitoring tool beyond DMARC related entries.
Self hostable
Option to self-host the solution.
Cloud-based solution only.
Cloud-based solution only.
Free trial/free tier
Availability of a free trial or a permanently free tier.
30-day free trial on all paid plans.
Offers a permanent free plan with limited features.
DMARCEye, while strong in DMARC, has limited reviews, making it harder to gauge widespread user sentiment. Glockapps, on the other hand, faces significant criticism regarding its billing practices and customer support accessibility, alongside some powerful features that users generally like.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(1)
3.9 / 5(18)
A seamless DMARC monitoring experience
4.5 / 5
What do you like best about DmarcEye?Ease of Use:DMARCeye is engineered with the end-user in mind, making it an ideal choice for those who are not necessarily tech-savvy.What do you dislike about DmarcEye?Sometimes it might be hard to understand DMARC errors, but I guess this is more of a DMARC problem itself.What problems is DmarcEye solving and how is that benefiting you?DMARCeye makes it easy to monitor and understand DMARC reports.
Jan P.
Programmer Mid-Market (51-1000 emp.)
Ridiculous payment confirmation policy
0.0 / 5
What do you like best about GlockApps?I used to use this app all the time, unfortunately their policies have made it unusableWhat do you dislike about GlockApps?Was asked to provide bank statements and a photo ID to buy an upgraded plan. Totally over the line in terms of privacy and unnecessary for a piece of software.What problems is GlockApps solving and how is that benefiting you?Not email deliverability
Jacob L.
Marketing Small-Business (50 or fewer emp.)
Price Hike, Increasing Costs by 400-500%
0.5 / 5
What do you like best about GlockApps?It used to be a great cost effective toolWhat do you dislike about GlockApps?1 month after setting up and using the tool, they increased the price by 400-500%What problems is GlockApps solving and how is that benefiting you?Being able to test email deliverability - we can't tell how accurate it is
Will M.
Cofounder Small-Business (50 or fewer emp.)
Good Software, immoral practice
0.5 / 5
What do you like best about GlockApps?Good software with great email delivery analysis. To be able to test on a freemium and see if it land into the inbox of Gmail, Outlook and other accounts is great. The analysis feature detects most of the issues.What do you dislike about GlockApps?Their email delivery consulting service is a scam, they advertise a money-back guarantee, and during the consultation, they only try to upsell you instead of giving the right solution. They don't provide the invoice for the purchase, and even when asked multiple times, they ghost you as soon as you request the money-back garantee. Also, their email delivery analytics does not detect link issues with Microsoft accounts.What problems is GlockApps solving and how is that benefiting you?It help detect email delivery issue, used it to detect why email did not landed into microsoft account. I wasn't able to find the real reason with Glockapps but it helps to know if the email were delivered or not into Microsoft email accounts (hotmail, outlook,...)
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
One of the best email apps
3.5 / 5
What do you like best about GlockApps?- Easy to use- User-friendly UX- Available globallyWhat do you dislike about GlockApps?- Could be enhanced a bit more for one-stop solution providerWhat problems is GlockApps solving and how is that benefiting you?Sending emails in bulk
Goral G.
Senior Business Analyst Small-Business (50 or fewer emp.)
Good App for Spam tests
4.0 / 5
What do you like best about GlockApps?Detailed report from various email servers and basic suggestions to overcome the trouble.What do you dislike about GlockApps?It will be helpful if we can figure out the reason or where the missing emails are.What problems is GlockApps solving and how is that benefiting you?To check the domain reputation of users and suggest ways to improve
Sathya N.
Customer Success Lead Computer Software Mid-Market (51-1000 emp.)
Pricing
DMARCEye offers domain-based pricing, providing a clear cost for dedicated DMARC monitoring, while Glockapps bundles DMARC with other deliverability tools, pricing primarily by email message volume and features like spam tests.
4.5 / 5(1)
