DMARC360 offers a comprehensive suite that extends beyond just DMARC, encompassing external attack surface management, brand protection, anti-phishing, and takedown services. Its core DMARC reporting is part of a larger digital risk protection (DRP) strategy, providing insights into exposed digital assets and misconfigured email settings.
We found the platform's strength lies in its ability to consolidate various security functions, allowing for a unified view of external threats. While DMARC is a key component, it's integrated into a broader threat intelligence and remediation framework, making it suitable for organizations looking for an all-encompassing external security solution.
Proofpoint Email Fraud Defense focuses heavily on DMARC deployment streamlining and organization reputation protection. Its features are tailored to help businesses achieve DMARC enforcement (p=reject) with dedicated consultants and guided workflows, ensuring legitimate email is not blocked.
The platform excels in comprehensive domain discovery, identifying lookalike domains that attackers might use for spoofing. It also offers hosted authentication services for SPF, DKIM, and DMARC, alleviating the complexities of DNS record management. A notable integration with their secure email gateway enhances inbound DMARC enforcement.
How easy is each product to use
User experience
DMARC360 generally presents an intuitive user interface, especially given the breadth of its features. Many users appreciate the straightforward navigation and the clear presentation of threat data, which helps in quickly prioritizing and resolving security risks. The platform's custom dashboards and risk scores aid in understanding external posture.
However, with a comprehensive suite, there can be a learning curve, particularly for understanding all modules. Some users mentioned that navigating filtering features can be confusing, and certain reports could benefit from more contextual detail or severity scoring to improve triage efficiency. Overall, it's user-friendly but requires some investment to master its full potential.
Proofpoint Email Fraud Defense offers a user experience primarily focused on email security. Its ability to filter junk and spam is effective, with easy widgets for releasing legitimate emails from quarantine. The guided workflows for DMARC deployment are designed to simplify a typically complex process.
On the downside, some users find the interface less intuitive, suggesting that it could be improved. We also noted that the dashboard for spam quarantined emails, while functional, might lack some interactive elements. The product is powerful but may require some familiarity with Proofpoint's ecosystem for optimal navigation.
Which product has the best support
Support
DMARC360 receives consistent praise for its highly responsive and helpful support team. Users frequently highlight the professionalism, quick turnaround times, and willingness of the support staff to adapt solutions based on unique environments. Many commend their knowledge and quick resolution of queries, making them a valuable partner.
The team's engagement and resource library are considered major strengths, often guiding users through complex issues like filtering features. Even when encountering issues, the support is noted for being proactive and communicative, which is crucial for digital risk protection solutions.
Proofpoint Email Fraud Defense offers dedicated consultants and professional teams, particularly for DMARC deployment. Users value having experts to automate tasks and guide them through the complex DMARC implementation process. This level of hands-on assistance can be very beneficial for organizations new to DMARC enforcement.
However, some users have reported challenges in scheduling time with their support team, noting that it can be difficult to find availability on their busy schedules. While the support quality is generally seen as strong once engaged, initial responsiveness can sometimes be an area for improvement.
Who should use each product
Suitability
DMARC360 is highly suitable for enterprise-level organizations and mid-market companies that require a holistic approach to external cybersecurity. Its broad suite covering DMARC, EASM, brand protection, and threat intelligence makes it ideal for those with a significant digital footprint looking to consolidate security vendors. It is a robust option for those with complex needs.
For MSPs, DMARC360's comprehensive nature allows them to offer a wide range of external security services to their clients from a single platform, although multi-tenancy specific features are not prominently highlighted in available information. SMBs might find the extensive feature set more than they need unless they have particularly advanced security requirements.
Proofpoint Email Fraud Defense is best suited for enterprise and large mid-market organizations that prioritize robust inbound email security and require expert assistance in achieving DMARC enforcement. Companies facing high volumes of phishing and spoofing attempts, especially those with complex email infrastructures, will benefit from its specialized focus.
MSPs can leverage Proofpoint's hosted authentication services to manage DMARC for multiple clients, but the primary target audience appears to be larger enterprises. While SMBs benefit from email security, the full scope and consultative approach of Proofpoint EFD might be overkill, and they may find simpler, more cost-effective solutions for basic DMARC implementation elsewhere.
How does DMARC360 compare with Proofpoint Email Fraud Defense?
DMARC report analysis
Analyzes DMARC aggregate and forensic reports.
Comprehensive DMARC reporting as part of a broader DRP platform.
Detailed DMARC reports, with consultative guidance for interpretation.
Source detection
Identifies email sending sources.
Identifies legitimate and rogue sending sources.
Robust source identification with emphasis on preventing spoofing.
Forward detection
Helps distinguish legitimate forwards.
Assists in understanding forwarding chain impact.
Aids in managing forwarding scenarios for DMARC compliance.
Spoof detection
Identifies attempts to spoof your domain.
Strong spoofing detection as part of brand protection.
Specializes in detecting domain and lookalike domain spoofing.
Notifications and alerts
Provides real-time alerts for DMARC failures and threats.
Actionable alerts for various digital risks, including DMARC.
Alerts on fraudulent emails and potential threats.
Reporting
Offers various reports on DMARC compliance and email threats.
Extensive reporting across DRP functionalities.
Analytics on email volume, phishing, and secure messages.
API
Provides an API for integration.
Integration capabilities for broader security infrastructure.
Integrates with their secure email gateway and other products.
Multi-tenancy
Supports managing multiple domains/clients.
Possible through platform structure, though not explicitly detailed as a key feature.
Designed for managing multiple domains and supplier risks.
SPF flattening
Helps overcome the SPF 10-lookup limit.
Assists with SPF management, including flattening techniques.
Offers hosted SPF to overcome lookup limits and simplify management.
Hosted DMARC
Manages DMARC records externally.
Simplifies DMARC record administration.
Provides hosted DMARC services for simplified management and reliability.
BIMI
Supports Brand Indicators for Message Identification.
Supports BIMI implementation and monitoring.
Supports BIMI as part of brand protection strategy.
MTA-STS/TLS-RPT
Supports mail transport security standards.
Monitors and assists with MTA-STS and TLS-RPT.
Offers secure email relay and related services for transport security.
Blocklists and reputation
Monitors domain and IP reputation against blacklists (or blocklists).
Monitors IP address and domain reputation as part of external security.
Verifies DMARC reputation of domains and protects against blacklists (blocklists).
AI copilot
Utilizes AI for guided actions or insights.
Not explicitly mentioned as a core feature.
Not explicitly mentioned as an AI copilot feature.
DNS monitoring
Monitors DNS records for changes or misconfigurations.
Monitors DNS as part of external attack surface management.
Monitors DNS for hosted authentication services and domain discovery.
Self hostable
Can be hosted on-premise.
Primarily a cloud-based SaaS platform.
A cloud-based solution with hosted services.
Free trial/free tier
Offers a free way to try the product.
Offers a Community Edition for free access.
No public free trial or free tier; direct contact for solutions.
Drawbacks and what to watch out for
While DMARC360 offers extensive features, we observed that its broad scope can lead to a steep learning curve for new users, and some reports could be more granular. Proofpoint Email Fraud Defense, on the other hand, can be considered overkill by some users due to aggressive filtering, and its user interface is sometimes perceived as less intuitive.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.7 / 5(36)
4.3 / 5(12)
delivers a seamless, proactive brand protection experience
3.5 / 5
What do you like best about CTM360?
CTM360 consolidates external attack surface management, brand protection, anti‑phishing, and takedowns into a single, unified platform. It cuts through the noise with pre‑populated threat data specific to our brand—no extra setup required—and consistently delivers highly actionable alerts
What do you dislike about CTM360?
While takedowns are fast and effective, expanding reach across more platforms and registrars would enhance the impact
What problems is CTM360 solving and how is that benefiting you?
Data leakage, Breaches, Brand imposters or VIP
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam
What do you dislike about Proofpoint Email Fraud Defense?
Too much filtering. At times, overkill. Filters out legitimate emails.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
It's Good
4.0 / 5
What do you like best about CTM360?
The detection works. Really good information given on breached credentials and fake apps that a takedown was so easy.
What do you dislike about CTM360?
The interface is not user friendly. Sometimes it takes more than a couple of clicks to get the information needed.
What problems is CTM360 solving and how is that benefiting you?
It allows us to view breached credentials and also fake website & apps.
Zulfa J.
CTO Small-Business (50 or fewer emp.)
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
I do like that it auto scans my emails and sorts out the scam/fraudulent ones.
What do you dislike about Proofpoint Email Fraud Defense?
I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
CTM360 give whole experience as a user. The detection for cases is okay overall
4.0 / 5
What do you like best about CTM360?
The support of the CTM360 team is totally responsive and helpful. The platform also user friendly and easy to use
What do you dislike about CTM360?
Sometimes we got confuse with the filtering features. However, the support team has guide us accordingly
What problems is CTM360 solving and how is that benefiting you?
Detection for EASM cases - features of deep scanning
brand monitoring. By connecting with the CIRT team globally. CTM360 Sometimes able to take down cases faster than other platform
Verified User in Financial Services
Enterprise (> 1000 emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages.
What do you dislike about Proofpoint Email Fraud Defense?
Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment.
Recommendations to others considering Proofpoint Email Fraud Defense:
This product offers you great security over emails and customers can leverage the support and different product portfolio they offer.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Recommmended
4.0 / 5
What do you like best about CTM360?
quick Threat intelligence and insights about the related issues and leaks
What do you dislike about CTM360?
Sometime shows repeated or resolved issues and vulnerabilities
What problems is CTM360 solving and how is that benefiting you?
TI feeds, Data leaks etc
Hafiz T.
Unit Head Cyber Security Operations Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing.
What do you dislike about Proofpoint Email Fraud Defense?
It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive
Recommendations to others considering Proofpoint Email Fraud Defense:
It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Review CTM360 after using for 1 Year period.
4.0 / 5
What do you like best about CTM360?
Most helpful from CTM360 is take down phishing domain very fast for my customer and could finding and detect Brand Impersonation focus on Social media app with fake content.
What do you dislike about CTM360?
Least helpful is data exposure on repository with another platform such as Gitlab , Bitbucket in case some customer using above tool will could not detect.
What problems is CTM360 solving and how is that benefiting you?
In the past take down period is big issue for my customer because take around 5-7days and customer have complain on this issue , However when changing to use "Brand Protection" of CTM360 service , CTM360 team could help my team action quickly on take down phishing URL or fake content URL related with my customer domain name. average complete action take down around 2-3 days.
Watthanachai K.
Consulting IT Specialist Small-Business (50 or fewer emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
Ability to filter by most likely spam emails. We also have the ability to open up domains.
What do you dislike about Proofpoint Email Fraud Defense?
The UI can be a bit more intuitive if it was up to me.
Recommendations to others considering Proofpoint Email Fraud Defense:
I would recommend for the ease of use and security features offered.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Pricing
DMARC360 offers a free Community Edition, while Proofpoint Email Fraud Defense requires direct contact for all pricing, indicating a tailored enterprise solution.
Small
Up to 10k emails / month
Contact for pricing (Community Edition available)
Contact for pricing
Medium
Up to 100k emails / month
Contact for pricing
Contact for pricing
Large
Up to 1 million emails / month
Contact for pricing
Contact for pricing
Enterprise
Over 1 million emails / month
Contact for pricing
Contact for pricing
Suped hard sell incoming!
Still not satisfied with DMARC360 or Proofpoint Email Fraud Defense?