Cloudflare's DMARC Management integrates seamlessly into their broader suite of internet security and performance tools. We've found that this consolidated approach means that DMARC often benefits from the underlying infrastructure, such as their extensive CDN and WAF capabilities. It feels like a natural extension of their existing offerings, rather than a standalone product.
When diving into the DMARC-specific features, we noted that Cloudflare provides comprehensive reporting and analysis. Their system is adept at identifying sending sources and offers a clear pathway to achieving DMARC enforcement. While it's part of a larger ecosystem, the DMARC component is robust enough to stand on its own feet for those already invested in Cloudflare's platform.
Skysnag focuses specifically on email authentication and deliverability, offering a highly specialized set of features. We appreciate their dedication to solving complex DMARC challenges, including advanced automation for SPF, DKIM, and DMARC record management. Their platform is built from the ground up to ensure emails are authenticated and reach inboxes, which is a clear benefit for businesses for whom email is a critical communication channel.
The platform also extends its capabilities beyond basic DMARC, incorporating features like BIMI (Brand Indicators for Message Identification) and MTA-STS/TLS-RPT for enhanced email security. We observed that Skysnag's feature set is geared towards providing a holistic email security posture, with an emphasis on automation to simplify what can often be a very manual process.
How easy is each product to use
User experience
Cloudflare's user experience for DMARC is generally consistent with the rest of their platform. If you're already familiar with the Cloudflare dashboard, navigating the DMARC section feels intuitive. The setup process leverages their existing DNS management, which makes initial configuration straightforward for users with Cloudflare as their primary DNS provider.
However, for those new to Cloudflare or who use it solely for DMARC, the sheer breadth of features in the dashboard can be a bit overwhelming. We found that while the DMARC reports are informative, sometimes a deep dive into specific data points requires understanding the broader Cloudflare ecosystem, which may introduce a steeper learning curve.
Skysnag's user experience prioritizes simplicity and a focused approach to DMARC. We found their dashboard to be clean and purpose-built for email authentication, which makes it easy to quickly grasp the status of your DMARC implementation. The onboarding process is designed to guide users through the necessary steps for setting up SPF, DKIM, and DMARC records.
Despite the specialized focus, some users might find certain advanced configurations require a bit of manual effort, particularly with DNS record updates. While Skysnag provides guidance, it's not entirely a hands-off experience for the initial setup. Once configured, however, we observed that the day-to-day monitoring and automation are quite user-friendly.
Which product has the best support
Support
Cloudflare offers a tiered support model, where the level of assistance often correlates with your plan. For DMARC, we found their extensive documentation and community forums to be highly valuable, covering a wide range of common issues and configurations. This is great for self-service and quick answers to general questions.
However, for more complex DMARC challenges or critical incidents, direct support responsiveness can vary, particularly for users on lower-tier plans. Enterprise customers typically receive dedicated support, but smaller businesses might experience longer resolution times when escalating issues beyond documentation, a common theme in G2 reviews for Cloudflare overall.
Skysnag emphasizes responsive and technically sharp support, as noted in user reviews. We experienced a more hands-on approach, which is beneficial given the nuanced nature of DMARC implementation. Their team is geared towards helping users navigate DNS concerns and ensuring proper sender authentication protocols are followed.
While Skysnag's support is generally praised, the absence of a free trial means that prospective users might not get a taste of this support upfront. However, once onboarded, the support aims to resolve issues at the root, which we found particularly helpful for optimizing complex email flows and ensuring robust DMARC compliance.
Who should use each product
Suitability
Cloudflare's DMARC Management is best suited for organizations already leveraging the Cloudflare ecosystem for their web security and performance needs. It's an excellent fit for businesses that want to consolidate their internet infrastructure management under a single provider. Enterprises and mid-market companies with existing Cloudflare deployments will find it highly convenient.
For Managed Service Providers (MSPs) and Small to Medium Businesses (SMBs) who are deeply integrated with Cloudflare, this solution offers a coherent approach to email security. However, SMBs or MSPs specifically seeking a standalone, highly focused DMARC solution without the broader Cloudflare suite might find it more than they need, or that its DMARC features are less prominent than in dedicated tools.
Skysnag is ideal for organizations where email deliverability and authentication are paramount. This includes businesses of all sizes, from SMBs to enterprises, that need a dedicated and highly effective DMARC solution. Their platform is particularly well-suited for those who appreciate automation and comprehensive email security features like BIMI and MTA-STS/TLS-RPT.
MSPs will find Skysnag's multi-domain management capabilities beneficial for securing their clients' email channels. The focus on making DMARC enforcement straightforward, even for new domains, means it can benefit any organization looking to establish email trust and prevent spoofing without having to navigate a vast, multi-purpose platform. It provides a focused tool to solve a specific, critical problem.
How does Cloudflare compare with Skysnag?
DMARC report analysis
Parses DMARC aggregate and forensic reports for insights.
Source detection
Identifies legitimate and illegitimate email sending sources.
Forward detection
Helps distinguish legitimate email forwarding from spoofing.
Spoof detection
Identifies and helps mitigate unauthorized email impersonation attempts.
Notifications and alerts
Provides alerts for DMARC policy changes or suspicious activity.
Reporting
Generates various DMARC compliance and performance reports.
API
Offers an API for programmatic interaction and integration.
Multi-tenancy
Supports managing DMARC for multiple domains or clients.
SPF flattening
Combines multiple SPF records to stay within the 10-lookup limit.
Hosted DMARC
Provides hosted DMARC records and management.
BIMI
Supports Brand Indicators for Message Identification (BIMI).
MTA-STS/TLS-RPT
Supports Mail Transfer Agent Strict Transport Security and TLS Reporting.
Blocklists and reputation
Monitors sender reputation and integrates with blocklists (or blacklists).
AI copilot
Utilizes AI for automated insights or task assistance.
Integrates machine learning for detections and attack scoring.
Uses autonomous software for domain protection.
DNS monitoring
Monitors DNS records relevant to email authentication.
Self hostable
Can be hosted on your own infrastructure.
Free trial/free tier
Offers a free version or trial period.
DMARC management available in Beta, free to join waitlist. General free plans exist.
No free trial period mentioned in reviews or pricing information.
Drawbacks and what to watch out for
Cloudflare's drawbacks often center around its support model and the complexity that comes with a vast product suite. Users sometimes report a lack of direct support channels for lower-tier plans and a challenging billing system. For Skysnag, the main points of contention appear to be the initial configuration being a bit steep for new users and the absence of a free trial, which can be a barrier to entry for some.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(561)
4.6 / 5(17)
Horrible Support and Billing - They run with your money and don't care to get billing correct
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?
Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes.
What do you dislike about Cloudflare Application Security and Performance?
Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing.
The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering.
I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.
Jim M.
Owner Small-Business (50 or fewer emp.)
Best platform to configure Email Deliverability!
4.0 / 5
What do you like best about Skysnag?
Skysnag helps Customers to protect their websites with right configuration and arrangement. It increases the overall security of websites and provides Authentication to Emails. It ensures that websites DNS records are setup correctly which is a very important factor for any organisation infrastructure and reputation. Good thing is we have not found any bugs and issues after adapting to Skysnag, we just have to configure it once and it will take of all the stuff.
What do you dislike about Skysnag?
Even though Skysnag is a great piece of software but it is hard to configure it properly, when we trying to setup the things with Skysnag we found it little difficult though we have got their amazing support and we had successfully configured it. I would suggest that they should provide step by step instruction so the people who are using it for first time can also play around with it.
What problems is Skysnag solving and how is that benefiting you?
Skysnag provided Security to our websites, it gives us flexibility to have our own DMARC records. Most of customers email were email getting landed on Spam sections due to less protection of websites or any other reason. With the help of Skysnag we have configured DNS properly and things got solved. We would highly recommend this platform to ensure safety of websites.
Rohit M.
Cloud Analyst Enterprise (> 1000 emp.)
Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days.
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?
The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app.
What do you dislike about Cloudflare Application Security and Performance?
If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.
Andrew Z.
Small-Business (50 or fewer emp.)
Must try to avoid mail spamming
4.0 / 5
What do you like best about Skysnag?
Domain Protection & Safe mail infrastructure
What do you dislike about Skysnag?
Left over Cookies, cache clearing process
What problems is Skysnag solving and how is that benefiting you?
Skysnag helps to manage my email infrastructure, configuration and protection from spam
VIJAY S.
Researcher Mid-Market (51-1000 emp.)
WAF is good, but so many half baked side features
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheap
What do you dislike about Cloudflare Application Security and Performance?
The side features are just trash. Its clear they have been shipped and dropped.
Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass.
Page Shield is a joke, their API security is a joke.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
OWASP top 10
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Secure Email Communication and DMARC Compliance
4.0 / 5
What do you like best about Skysnag?
I like that Skysnag provides an easy and automated solution for securing our organization's emails from impersonation. The platform's DMARC enforcement ensures that our emails are delivered accurately and helps to increase our deliverability. I also appreciate the visibility that Skysnag gives us on the health of our email senders and the ability to bypass any authentication protocol issues.
What do you dislike about Skysnag?
I dislike that the platform can be difficult to navigate at times. While it has a lot of useful features and tools, the interface can be confusing and overwhelming for new users. It would be helpful if there were more in-depth tutorials or a more user-friendly interface to make it easier for us to fully utilize all of the capabilities of Skysnag. Additionally, the pricing structure can be a bit confusing and it can be difficult to determine exactly how much it will cost for our organization to use the platform on an ongoing basis.
What problems is Skysnag solving and how is that benefiting you?
Skysnag is solving the problem of email impersonation and poor email deliverability for our organization. By using the platform's DMARC enforcement, we are able to secure our emails and increase their chances of being delivered accurately. This is benefiting us by protecting our reputation and ensuring that our emails are being delivered to the intended recipients. I would highly recommend Skysnag to any organization looking to secure their email communication and achieve DMARC compliance.
James P.
Engineer Mid-Market (51-1000 emp.)
Love the product- support could use some work
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF.
What do you dislike about Cloudflare Application Security and Performance?
Could use some better support. No direct channels for tech questions.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
It's providing great security for our web app.
Verified User in Computer Software
Mid-Market (51-1000 emp.)
We used Skysnag for email authentication
4.0 / 5
What do you like best about Skysnag?
Their services in domain securing and email authentication. We were able to automate our operations and save both Money and time.
What do you dislike about Skysnag?
I think they can improve in using easy and understandable words for new start-up like businesses to understand their services.
What problems is Skysnag solving and how is that benefiting you?
Automating email authentication for our organization saving us time and money.
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Don't Pay for Support
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites.
What do you dislike about Cloudflare Application Security and Performance?
Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
Makes DNS and Security easy for most websites and domains.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
A phenomenal email authentication service that boosts peace of mind
4.0 / 5
What do you like best about Skysnag?
Skysnag has a simple installation process and makes lives easier for those in our organization by us not having to worry about authenticating emails sent from outside the organization.
What do you dislike about Skysnag?
An offering with more domains would be helpful for the smaller organizations that are under our parent company.
What problems is Skysnag solving and how is that benefiting you?
Reducing the threat that phishing has to our company, and allowing team members to spend less bandwidth authenticating emails.
Verified User in Financial Services
Mid-Market (51-1000 emp.)
Pricing
Cloudflare's DMARC management is currently in beta, with free access to a waitlist and general free plans, while Skysnag offers tiered pricing based on email volume and domains, requiring contact for specific plan details beyond their BIMI package.