Cloudflare's DMARC Management, currently in beta, aims to provide robust DMARC reporting capabilities. It focuses on helping organizations protect their brand from email impersonation and phishing attacks by offering visibility into email authentication.
Based on the public information, the platform intends to leverage Cloudflare's extensive network and security infrastructure to offer a comprehensive solution for managing DMARC records and analyzing aggregate reports. This integration could potentially simplify DMARC deployment and ongoing management for existing Cloudflare users. However, as it is in beta, the full scope of features and their maturity are still evolving.
How easy is this product to use
User experience
Cloudflare generally offers an intuitive web interface, and we expect their DMARC Management tool to follow suit. For users already familiar with the Cloudflare ecosystem, integrating DMARC should feel like a natural extension of their existing dashboard. The setup process for DMARC records within Cloudflare's DNS management is typically straightforward, simplifying the initial configuration.
However, for those new to Cloudflare or DMARC, there might be a learning curve. Interpreting DMARC aggregate reports can be complex, and while Cloudflare aims to visualize this data, some users might find advanced analysis requires a deeper understanding of email authentication protocols. We anticipate the beta will refine these aspects to enhance clarity for all users.
How good is the support
Support
Cloudflare's support structure typically varies based on the plan. For free or lower-tier users, support primarily relies on extensive documentation, community forums, and email tickets, which some G2 reviews note can be slow. Higher-tier plans usually include more direct support channels, such as chat or phone.
Given that DMARC Management is currently in beta, we expect support for this specific feature to be primarily community-driven and through beta program channels. Users should be prepared for a collaborative approach to issue resolution rather than immediate, dedicated support, especially during the beta phase. This is standard for new product rollouts.
Who should use this product
Suitability
Cloudflare's DMARC Management is particularly well-suited for existing Cloudflare users who want to consolidate their email security alongside their web application security and DNS management. For small to medium businesses (SMBs) already using Cloudflare, it offers a convenient, potentially free, way to get started with DMARC without needing to introduce another vendor.
For enterprise clients, especially those with complex email infrastructure, Cloudflare's solution could offer scalability and integration with their broader security posture, assuming the beta evolves to meet enterprise-grade reporting and management needs. Managed Service Providers (MSPs) might find it beneficial if they are already managing Cloudflare services for their clients, allowing for streamlined DMARC deployment and monitoring across their client base. However, the current beta status means it's not yet a fully mature solution for critical, large-scale deployments.
Cloudflare feature set
DMARC report analysis
Parses and visualizes DMARC aggregate reports.
Available in beta
Source detection
Identifies legitimate and fraudulent email sending sources.
Available in beta
Forward detection
Helps distinguish legitimate forwards from spoofing attempts.
Available in beta
Spoof detection
Detects unauthorized use of your domain in email 'From' addresses.
Available in beta
Notifications and alerts
Provides real-time alerts for policy changes or suspicious activity.
Available in beta
Reporting
Offers detailed reports on DMARC compliance and email traffic.
Available in beta
API
Allows programmatic access to DMARC data and management.
Not specified for DMARC beta
Multi-tenancy
Manages multiple domains or client accounts from one interface.
Not specified for DMARC beta
SPF flattening
Helps resolve SPF '10-lookup limit' issues.
Not specified for DMARC beta
Hosted DMARC
Provides DMARC record hosting and management.
Available in beta
Blocklists and reputation
Monitors blocklists (blacklists) and domain reputation.
Not specified for DMARC beta
AI copilot
Uses AI to assist with DMARC configuration and analysis.
Not specified for DMARC beta
DNS monitoring
Monitors changes and health of DNS records.
Part of Cloudflare's core service
Self hostable
Option to host the DMARC solution on private infrastructure.
Cloudflare's DMARC Management is still in beta, which means specific drawbacks related to this product are not widely documented yet. However, drawing from general Cloudflare user experiences, potential areas of concern might include the complexity of advanced configurations and the responsiveness of customer support for users on free or lower-tier plans.
We have pulled the average ratings from G2 for Cloudflare, and also included the most recent negative reviews for Cloudflare in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(561)
Cloudflare
Horrible Support and Billing - They run with your money and don't care to get billing correct
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes.What do you dislike about Cloudflare Application Security and Performance?Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing.The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering.I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.
Jim M.
Owner Small-Business (50 or fewer emp.)
Cloudflare
Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days.
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app.What do you dislike about Cloudflare Application Security and Performance?If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.
Andrew Z.
Small-Business (50 or fewer emp.)
Cloudflare
WAF is good, but so many half baked side features
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheapWhat do you dislike about Cloudflare Application Security and Performance?The side features are just trash. Its clear they have been shipped and dropped.Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass.Page Shield is a joke, their API security is a joke.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?OWASP top 10
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Cloudflare
Love the product- support could use some work
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF.What do you dislike about Cloudflare Application Security and Performance?Could use some better support. No direct channels for tech questions.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?It's providing great security for our web app.
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Cloudflare
Don't Pay for Support
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites.What do you dislike about Cloudflare Application Security and Performance?Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?Makes DNS and Security easy for most websites and domains.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Cloudflare
Fast CDN, Secure Firewall but Routing issue in its Free Plan
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?Cloudflare is one of the best choice for me when its comes to Firewall, security and CDN performance. I used Cloudflare for a long time to enhance website performance and secure website.What do you dislike about Cloudflare Application Security and Performance?Cloudflare is known for security and performance but I don't like its routing issue in free plan. I used it with Cloudflare APO but very disappointed with its routing. It delivers content from far data centre(e.g. delivery content from Europe or Singapore for Indian users sometimes).What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?Cloudflare has best firewall and CDN nodes. It secure my website from bad bots, and malicious activities and also enhance performance via its global CDN.
Mukesh P.
Admin Publishing Small-Business (50 or fewer emp.)
Pricing
Cloudflare's DMARC Management is currently free as part of its beta program, while Suped offers a tiered pricing structure with a generous free plan and various paid options.
4.5 / 5(561)
