Cloudflare's DMARC management is part of its broader security and performance suite. When we evaluate its DMARC features, we find a strong emphasis on authentication and reporting, integrated within their extensive network infrastructure.
It aims to provide visibility into email traffic and help enforce DMARC policies, leveraging Cloudflare's global edge network. This integration is beneficial for organizations already using Cloudflare for other services, as it centralizes management. However, its DMARC offering is currently in beta, which means the feature set is still evolving and may not be as comprehensive or polished as dedicated DMARC platforms.
ReachMail offers DMARC management and reporting as an integrated feature within its marketing plans. This means that DMARC is not a standalone product but rather a component that complements their email marketing and relay services.
We found that its DMARC capabilities are geared towards protecting brands and maximizing email delivery for marketing campaigns, including SPF and DKIM protocols. For users primarily focused on email marketing with DMARC as a supporting function, this integrated approach can be convenient, but it might lack the depth of analysis and customization options found in specialized DMARC solutions.
How easy is each product to use
User experience
Cloudflare's dashboard is generally intuitive for those familiar with DNS and web security. Implementing DMARC involves configuring DNS records within their platform, which is straightforward if you're already managing your domain with Cloudflare. The interface for viewing reports and managing policies is consistent with their other services.
However, for users new to DMARC or the Cloudflare ecosystem, there might be a learning curve. While the initial setup is usually smooth, navigating advanced settings or troubleshooting can sometimes require a deeper understanding of email authentication protocols and Cloudflare's broader infrastructure.
ReachMail's user experience for DMARC is embedded within its email marketing platform. This means that if you are already using ReachMail for campaigns, integrating DMARC will feel like a natural extension of your existing workflow.
The platform aims for simplicity, which can be a double-edged sword. It's easy to get started with basic DMARC enforcement for your marketing domains, but we found that advanced DMARC reporting and forensic analysis might be limited. The focus is on deliverability for marketing emails, making it user-friendly for marketers, but potentially less robust for dedicated DMARC administrators seeking granular control and deep insights.
Which product has the best support
Support
Cloudflare offers various support tiers, from community forums for free users to dedicated enterprise support. For their DMARC Management, being in beta, support might vary. General Cloudflare support can be robust for technical issues related to their core services, but DMARC-specific expertise may depend on the plan.
Based on reviews, we've observed that support responsiveness and depth can sometimes be a pain point for users on lower-tier plans, with some reporting long wait times or unhelpful responses for complex issues. Enterprise customers typically receive more personalized and timely assistance.
ReachMail provides unlimited phone and email support for its paid plans, with email and chat support for the free tier. They also emphasize that their experienced deliverability team assists users in understanding DMARC reports, which is a significant plus for non-experts.
Since DMARC is integrated into their marketing platform, users can expect a unified support experience for both their email campaigns and DMARC configuration. This can be beneficial as it centralizes troubleshooting, ensuring a coordinated approach to deliverability issues.
Who should use each product
Suitability
Cloudflare's DMARC Management is best suited for organizations that are already leveraging Cloudflare's extensive suite of security and performance products. Enterprises (large businesses) that require a unified platform for their web presence, DNS, and email authentication will find it appealing for its integrated approach.
For SMBs (small to medium businesses), the free beta might offer a cost-effective entry point if they are comfortable with Cloudflare's ecosystem. MSPs (managed service providers) could integrate Cloudflare DMARC into their offerings, especially for clients who already use Cloudflare, streamlining management across services.
ReachMail's DMARC offering is ideal for SMBs (small to medium businesses) and marketers who prioritize email marketing deliverability and want DMARC integrated into their existing platform. It's designed for users whose primary need is to ensure their marketing emails land in the inbox, with DMARC as a supporting mechanism.
It may be less suitable for large enterprises or MSPs (managed service providers) who require advanced DMARC analytics, forensic reporting, or comprehensive DMARC management across a vast array of domains and email sending services beyond marketing. Its integrated nature means its strengths lie within the marketing context rather than as a standalone DMARC powerhouse.
How does Cloudflare compare with ReachMail?
DMARC report analysis
How detailed and user-friendly are the DMARC reports?
Provides DMARC report analysis, though specific depth depends on the beta features and current development.
Offers basic summaries of DMARC reports, integrated within marketing plans.
Source detection
Ability to identify legitimate and unauthorized email sending sources.
Aims to help identify email sources, leveraging its network intelligence.
Assists in identifying sources to enhance marketing email deliverability.
Forward detection
Detects email forwarding which can impact DMARC alignment.
Not a primary advertised feature within the beta DMARC offering.
Not explicitly detailed as a distinct feature for DMARC reporting.
Spoof detection
Identifies email spoofing attempts against your domain.
Core DMARC function helps detect and prevent spoofing through policy enforcement.
Helps protect against brand impersonation for marketing and relay emails.
Notifications and alerts
Real-time alerts for DMARC policy changes or threats.
Likely to offer alerts as part of its security suite, though specific DMARC alerts may evolve.
Not explicitly mentioned, typically relies on manual review of reports.
Reporting
Range and customization of DMARC data reports.
Provides reporting features for DMARC, details depend on beta progression.
Offers DMARC reports, but may be more basic than dedicated solutions.
API
Access to DMARC data via an API for custom integrations.
Cloudflare generally offers extensive APIs, likely for DMARC data too.
Offers an API for its email relay service, which might include DMARC data.
Multi-tenancy
Manages multiple domains or client accounts from one interface.
Built for managing multiple domains and sites within its ecosystem.
Supports multiple users and domains in higher-tier marketing plans.
SPF flattening
Reduces the number of DNS lookups for SPF records.
Not a specific feature of its DMARC offering, may be managed separately.
Not an advertised feature within its DMARC or marketing services.
Hosted DMARC
Ability to host DMARC records externally.
Hosts DNS records, so DMARC record management is within its platform.
Allows creating and managing DMARC records for domains within the account.
BIMI
Supports Brand Indicators for Message Identification.
Not currently a standard feature in its DMARC beta.
Not explicitly supported within its DMARC features.
MTA-STS/TLS-RPT
Supports email transport encryption standards.
Not a direct feature of its DMARC offering.
Not included as part of its DMARC or marketing plans.
Blocklists and reputation
Monitors your domain's reputation and blocklist (blacklist) status.
While a security company, direct blocklist monitoring isn't part of DMARC beta.
Not a primary focus of its DMARC integration, though deliverability is key.
AI copilot
AI assistance for DMARC setup, analysis, or recommendations.
Not mentioned as part of its DMARC management.
Includes Artificial Intelligence features in Basic and Pro marketing plans, potentially aiding DMARC.
DNS monitoring
Monitors your DNS records for changes or issues.
Comprehensive DNS management and monitoring is a core Cloudflare service.
Not a dedicated feature, though DMARC setup involves DNS.
Self hostable
Option to host the DMARC solution on your own infrastructure.
Cloud-based SaaS offering, not designed for self-hosting.
Cloud-based SaaS offering, not designed for self-hosting.
Free trial/free tier
Availability of a free option to try the service.
DMARC Management is available in free beta, with a waitlist.
Free marketing plan, though DMARC is only in paid tiers.
Drawbacks and what to watch out for
Cloudflare's DMARC offering, while integrated, is still in beta and reviews highlight general issues with support responsiveness. ReachMail's DMARC capabilities are tightly coupled with its marketing platform, which may limit advanced, dedicated DMARC functionality for those who need more than basic deliverability protection.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(561)
0 / 5(0)
Horrible Support and Billing - They run with your money and don't care to get billing correct
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?
Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes.
What do you dislike about Cloudflare Application Security and Performance?
Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing.
The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering.
I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not been given an explanation.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.
Jim M.
Owner Small-Business (50 or fewer emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days.
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?
The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app.
What do you dislike about Cloudflare Application Security and Performance?
If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.
Andrew Z.
Small-Business (50 or fewer emp.)
WAF is good, but so many half baked side features
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheap
What do you dislike about Cloudflare Application Security and Performance?
The side features are just trash. Its clear they have been shipped and dropped.
Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass.
Page Shield is a joke, their API security is a joke.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
OWASP top 10
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Love the product- support could use some work
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF.
What do you dislike about Cloudflare Application Security and Performance?
Could use some better support. No direct channels for tech questions.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
It's providing great security for our web app.
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Don't Pay for Support
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites.
What do you dislike about Cloudflare Application Security and Performance?
Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
Makes DNS and Security easy for most websites and domains.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Pricing
Cloudflare's DMARC is in beta and enterprise-focused, while ReachMail integrates DMARC into its contact-based marketing plans, offering clear entry-level pricing.
4.5 / 5(561)
