Cloudflare's DMARC management integrates within its expansive ecosystem of web security and performance tools. It leverages Cloudflare's global network and intelligence to provide DMARC insights alongside CDN, WAF, and DDoS protection.
While its DMARC features are robust, they are part of a much larger platform, which means DMARC might not be the sole focus. It excels at leveraging its infrastructure for threat intelligence related to email authentication.
ProDMARC is a specialized DMARC reporting and management solution, offering a focused suite of tools for email authentication. Its features are tailored specifically to DMARC, SPF, and DKIM, providing deep insights into email streams.
We found ProDMARC to provide detailed reporting and actionable recommendations for improving email deliverability and combating spoofing. It also offers dedicated support for implementing and managing complex DMARC policies, including BIMI and MTA-STS.
How easy is each product to use
User experience
Cloudflare's dashboard is powerful and comprehensive, but for DMARC-specific tasks, it can feel a bit like searching for a needle in a haystack of other services. While the setup for basic DMARC monitoring is straightforward, delving into advanced configurations or understanding detailed reports might require navigating through various menus.
We appreciate the unified nature of the platform, especially if you already use Cloudflare for other services. However, a new user focusing solely on DMARC might find the sheer breadth of options overwhelming, potentially impacting the ease of use for this specific function.
ProDMARC offers a dashboard that is intuitive and purpose-built for DMARC management. The interface is clean, making it easy to understand email authentication data and identify potential threats or misconfigurations.
From our experience, users can quickly get up to speed with ProDMARC's interface. The dedicated focus means that all relevant DMARC information, reports, and configuration options are readily accessible, reducing the learning curve for those primarily interested in email security.
Which product has the best support
Support
Cloudflare's support can be a mixed bag. For basic issues, their extensive documentation and community forums are helpful. However, for more complex or critical DMARC-related problems, especially on lower-tier plans, response times and the depth of assistance can vary.
Our observations suggest that enterprise-level customers typically receive better and more dedicated support, but smaller businesses might experience delays or less personalized help. This is a common theme with large infrastructure providers.
ProDMARC consistently receives high praise for its customer support. Many users highlight the team's responsiveness, expertise, and willingness to assist with DMARC implementation and ongoing management. This hands-on approach is a significant advantage.
We found their support team to be proactive and highly communicative, which is crucial when dealing with email deliverability and security. This level of dedicated support helps users navigate the complexities of DMARC with confidence.
Who should use each product
Suitability
Cloudflare is an excellent choice for organizations already utilizing its broader suite of web services, as DMARC management seamlessly integrates into their existing infrastructure. It suits large enterprises (and small and medium businesses, SMBs, leveraging their free tier) seeking a consolidated security solution.
For Managed Service Providers (MSPs), Cloudflare can be beneficial if they manage multiple domains through Cloudflare's platform, offering centralized control. However, if the primary need is solely DMARC, it might offer more than required.
ProDMARC is ideal for any organization, from SMBs to enterprises, that prioritizes robust DMARC implementation and monitoring as a standalone security initiative. Its dedicated focus makes it perfect for those who want deep visibility and control over their email authentication without a broader suite of web tools.
MSPs would find ProDMARC particularly useful due to its focused approach and strong support, enabling them to efficiently manage DMARC for multiple clients. Its emphasis on clear reporting also benefits clients who need a straightforward understanding of their email security posture.
How does Cloudflare compare with ProDMARC?
DMARC report analysis
Aggregates and interprets DMARC reports (RUA and RUF)
Source detection
Identifies legitimate and illegitimate email sending sources
Forward detection
Identifies email forwarding paths and impacts on DMARC
Spoof detection
Detects and helps mitigate email spoofing attempts
Notifications and alerts
Provides real-time alerts for policy violations or anomalies
Reporting
Comprehensive dashboards and customizable reports
API
Programmatic access for integration and automation
Extensive API for broader platform management
API available, focused on DMARC data
Multi-tenancy
Ability to manage multiple client domains from a single account
Supported for agencies and enterprise accounts
Well-suited for MSPs managing multiple domains
SPF flattening
Helps manage SPF record lookups to avoid exceeding limits
Hosted DMARC
Managed DMARC records to simplify policy management
BIMI
Support for Brand Indicators for Message Identification
MTA-STS/TLS-RPT
Support for email encryption and reporting standards
Blocklists and reputation
Monitors IP reputation and blocklists (or blacklists)
Robust general network security reputation features
Monitors reputation relevant to email deliverability
AI copilot
AI-driven assistance for DMARC configuration and insights
Emerging AI capabilities across platform
Not a primary feature at this time
DNS monitoring
Monitors DNS records for changes or issues
Core DNS services and monitoring
Focused on DMARC, SPF, DKIM DNS records
Self hostable
Option to host the DMARC solution on private infrastructure
Cloud-based SaaS
Cloud-based SaaS
Free trial/free tier
Availability of a free version or trial period
Free beta for DMARC, general free tier
15-day free trial
Drawbacks and what to watch out for
Cloudflare's primary drawbacks, as we see it, stem from its vastness. While its DMARC features are functional, they are not the central focus, which can lead to a less specialized experience compared to a dedicated DMARC tool. Its support, particularly for non-enterprise users, is frequently mentioned as an area for improvement. For ProDMARC, a reported drawback is that some advanced policy customization might be less flexible than a purely manual setup, and some users note regional pricing concerns.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(561)
4.8 / 5(23)
Horrible Support and Billing - They run with your money and don't care to get billing correct
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes.What do you dislike about Cloudflare Application Security and Performance?Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing.The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering.I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.
Jim M.
Owner Small-Business (50 or fewer emp.)
Great Support and DMARC management
4.5 / 5
What do you like best about ProDMARC?What I like best is its intuitive dashboard and automated reporting, which make it easy to monitor DMARC compliance across domains.What do you dislike about ProDMARC?Some advanced users may find the policy customization options less flexible compared to manual DMARC implementations.What problems is ProDMARC solving and how is that benefiting you?It simplifies policy enforcement and helps strengthen email security with minimal effort. A great tool for any organization looking to improve email trust and deliverability.
Rishabh S.
Analyst Enterprise (> 1000 emp.)
Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days.
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app.What do you dislike about Cloudflare Application Security and Performance?If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.
Andrew Z.
Small-Business (50 or fewer emp.)
Received very positive feedback from our end customers regarding the product and service quality.
4.5 / 5
What do you like best about ProDMARC?Previous Response: The customer support team provides immediate responses, which I really appreciate.What do you dislike about ProDMARC?Previous Response: The pricing in this region is not competitive. As a result, customers and partners are considering alternative options to find more affordable solutions.What problems is ProDMARC solving and how is that benefiting you?Visibility and security of the Domain's
robin j.
Head of Sales & Partnership Mid-Market (51-1000 emp.)
WAF is good, but so many half baked side features
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheapWhat do you dislike about Cloudflare Application Security and Performance?The side features are just trash. Its clear they have been shipped and dropped.Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass.Page Shield is a joke, their API security is a joke.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?OWASP top 10
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Excellent Customer Support
4.5 / 5
What do you like best about ProDMARC?Consolidated ProDMARC Reports including Compliance and Weekly Failure Reports withoutWhat do you dislike about ProDMARC?Deep analysis of forensic report RUF is required.What problems is ProDMARC solving and how is that benefiting you?1. It enables DMARC enforcement and reject spoofed emails.2. Helps in providing centralized dashboard.3. Monitoring of emails on behalf of us.4. Helps in compliance checks and notifying if mails are getting delivered/passed/failed through either SPF or DKIM.
Pranav K.
Senior Manager Information Security Enterprise (> 1000 emp.)
Love the product- support could use some work
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF.What do you dislike about Cloudflare Application Security and Performance?Could use some better support. No direct channels for tech questions.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?It's providing great security for our web app.
Verified User in Computer Software
Mid-Market (51-1000 emp.)
ProDMARC DMARC and BIMI providing awesome support
4.5 / 5
What do you like best about ProDMARC?ProDMARC and BIMI providing valuable support for Mail securityWhat do you dislike about ProDMARC?Enchasing the Product Dashboard and Reporting FeaturesWhat problems is ProDMARC solving and how is that benefiting you?Providing DMARC and SPF effective filtering based on Mail SPAM based filtering
Verified User in Insurance
Enterprise (> 1000 emp.)
Don't Pay for Support
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites.What do you dislike about Cloudflare Application Security and Performance?Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?Makes DNS and Security easy for most websites and domains.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Improved our email security posture with seamless implementation and reliable support
4.5 / 5
What do you like best about ProDMARC?ProDMARC’s intuitive interface and proactive support make DMARC implementation and monitoring effortless and effective.What do you dislike about ProDMARC?While ProDMARC offers excellent functionality, the initial configuration process could be more streamlined for quicker onboardingWhat problems is ProDMARC solving and how is that benefiting you?ProDMARC helps us combat email spoofing and phishing by enforcing DMARC policies effectively. This has significantly improved our domain reputation, reduced fraudulent email risks, and enhanced overall email security
Verified User in Insurance
Enterprise (> 1000 emp.)
Pricing
Cloudflare's DMARC management is currently in free beta, while ProDMARC offers a free trial but requires contact for detailed pricing on its paid tiers.
4.5 / 5(561)
