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Cloudflare vs Postmastery

Choose Cloudflare for robust web security and DMARC as an add-on, or Postmastery for a specialized DMARC focus.
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Compare product functionality

Feature set

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Cloudflare's DMARC reporting is part of its extensive suite of web services, providing a solid overview of authentication results. We find it offers insights into SPF, DKIM, and DMARC alignment, integrating seamlessly for users already within the Cloudflare ecosystem.
Its strength lies in consolidating various internet security and performance tools. While DMARC is a key component, it's presented alongside features like CDN, WAF, and DNS management, making it a comprehensive platform for overall web presence rather than a singular DMARC specialist.
Postmastery is purpose-built for email deliverability and security, with its DMARC reporting reflecting this specialized approach. We appreciate its granular data visualization and detailed breakdown of email flows, which is invaluable for identifying subtle deliverability issues and gaining deep insights.
The platform's emphasis is clearly on advanced email analytics, compliance, and sender reputation management. This focused feature set means it provides comprehensive tools for DMARC policy enforcement, but it doesn't extend to the broader web security functions found in multi-purpose platforms.
How easy is each product to use

User experience

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For users already familiar with the Cloudflare dashboard, integrating DMARC monitoring feels like a natural extension of their existing workflow. The interface is generally clean and well-organized, consistent with the rest of their platform.
However, the sheer breadth of Cloudflare's features can sometimes make navigating to specific DMARC reports a multi-click process. While setting up DMARC records is straightforward, finding nuanced email-specific settings might require some exploration within their extensive ecosystem.
The Postmastery Console is designed with email professionals in mind, offering a more streamlined and focused experience. Its dashboard provides a clear, concise view of DMARC performance and related email metrics.
We found it relatively easy to get started, with a logical flow for adding domains and interpreting reports. It feels less overwhelming than multi-purpose platforms, as it concentrates purely on data relevant to email authentication and deliverability, making it intuitive for its target audience.
Which product has the best support

Support

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Cloudflare's support structure often depends heavily on the user's service tier. While they provide extensive documentation, a robust knowledge base, and a strong community forum, direct technical support for DMARC-specific issues can vary.
Users on free or lower-tier plans might experience longer response times, which is a common characteristic of large providers with broad customer bases. For critical DMARC enforcement, this could be a consideration, depending on your subscription level.
Given their specialization in email deliverability, Postmastery tends to offer more tailored and expert support for DMARC and related email security concerns. We found their team knowledgeable and generally responsive to specific challenges in this domain.
Their focused expertise is a significant advantage for organizations that require in-depth guidance on email authentication, compliance, and deliverability. This specialized support can be particularly beneficial when troubleshooting complex DMARC implementation issues.
Who should use each product

Suitability

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We find Cloudflare particularly suitable for several client profiles. It is a strong choice for:
- **Enterprise** organizations already leveraging Cloudflare's broader web services, where DMARC can be seamlessly integrated into an existing security and performance stack.
- **SMBs** seeking a comprehensive web security solution that includes DMARC reporting, often benefiting from Cloudflare's generous free tiers.
- **MSPs** managing clients already within the Cloudflare ecosystem, though direct multi-tenancy DMARC features might require navigating its broader account management structures.
Postmastery caters effectively to specific needs within email security and deliverability. It is an excellent fit for:
- **Enterprise** clients requiring deep, specialized DMARC analysis and a sharp focus on intricate email deliverability metrics.
- **MSPs** whose core offering involves email deliverability and security, as Postmastery provides robust tools for managing multiple clients' email health and compliance.
- **SMBs** prioritizing granular email insights and expert guidance on deliverability, often preferring a specialized DMARC solution over a more generalized web security platform.

How does Cloudflare compare with Postmastery?

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DMARC report analysis
Source detection
Forward detection
Spoof detection
Notifications and alerts
Reporting
API
Multi-tenancy
SPF flattening
Hosted DMARC
BIMI
MTA-STS/TLS-RPT
Blocklists and reputation
AI copilot
DNS monitoring
Self hostable
Free trial/free tier

Drawbacks and what to watch out for

While both offer valuable DMARC solutions, each has specific drawbacks to consider. Cloudflare's DMARC reporting, while functional, can feel less specialized within its vast array of services, and customer support responsiveness can vary by tier. For Postmastery, the lack of public reviews means relying solely on their information, and their custom pricing model requires direct engagement. We also noted that it doesn't offer the broader web security scope of Cloudflare.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
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Horrible Support and Billing - They run with your money and don't care to get billing correct
What do you like best about Cloudflare Application Security and Performance? Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes. What do you dislike about Cloudflare Application Security and Performance? Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing. The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering. I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.
Jim M.
Owner Small-Business (50 or fewer emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days.
What do you like best about Cloudflare Application Security and Performance? The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app. What do you dislike about Cloudflare Application Security and Performance? If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.
Andrew Z.
Small-Business (50 or fewer emp.)
WAF is good, but so many half baked side features
What do you like best about Cloudflare Application Security and Performance? The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheap What do you dislike about Cloudflare Application Security and Performance? The side features are just trash. Its clear they have been shipped and dropped. Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass. Page Shield is a joke, their API security is a joke. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? OWASP top 10
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Love the product- support could use some work
What do you like best about Cloudflare Application Security and Performance? Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF. What do you dislike about Cloudflare Application Security and Performance? Could use some better support. No direct channels for tech questions. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? It's providing great security for our web app.
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Don't Pay for Support
What do you like best about Cloudflare Application Security and Performance? In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites. What do you dislike about Cloudflare Application Security and Performance? Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Makes DNS and Security easy for most websites and domains.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)

Pricing

Cloudflare offers a free DMARC Management beta and generally has free tiers for its broader services, whereas Postmastery provides a 14-day free trial and operates on a contact-for-pricing model, meaning no public pricing is available.
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Small
Free DMARC beta / Contact for pricing
Contact for pricing
Medium
Contact for pricing
Contact for pricing
Large
Contact for pricing
Contact for pricing
Enterprise
Contact for pricing
Contact for pricing

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What makes Suped different

Automated sender discovery that finds shadow IT and third-party services
DMARC copilot that pinpoints failures and prescribes the exact fix
Guided path to full p=reject enforcement, safely and quickly
Proactive alerts to prevent misconfigurations before they block your mail
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Frequently asked questions