Cloudflare approaches DMARC as an extension of its vast web security and performance ecosystem. Its DMARC management is relatively new, currently in beta, and integrates into a broader suite that includes CDN, WAF, and DNS services. This means DMARC visibility and enforcement are often intertwined with other network-level protections.
We found that while Cloudflare provides the foundational elements for DMARC reporting and enforcement, its strength lies in how DMARC complements its overall threat mitigation strategy. For organizations already deeply invested in Cloudflare's platform, the DMARC features feel like a natural, albeit evolving, addition to their existing security posture.
DMARCEye, in contrast, is a specialist DMARC reporting and monitoring tool. Its feature set is laser-focused on providing granular insights into email authentication, with particular emphasis on AI-powered analysis to simplify complex DMARC reports. It's designed from the ground up to guide users through the DMARC journey, from monitoring to enforcement.
Our experience shows that DMARCEye excels at demystifying DMARC data. It presents information in a digestible format, making it easier to identify legitimate sending sources, detect unauthorized senders, and understand forwarding chains. The platform's dedicated nature means every feature is geared towards improving DMARC compliance and security.
How easy is each product to use
User experience
Navigating Cloudflare's DMARC features involves familiarity with its broader dashboard, which for existing users is intuitive. However, for those new to Cloudflare or only interested in DMARC, the extensive array of options for WAF, CDN, and DNS can be overwhelming. The DMARC specific tools are powerful but require some digging.
The setup process for Cloudflare's DMARC management, being in beta, is still evolving. While the promise of integrated security is strong, we've found that the user experience can sometimes feel like adding a new module to an existing, complex system rather than a standalone, streamlined DMARC solution.
DMARCEye's user experience is designed with simplicity and DMARC specificity in mind. Its dashboard immediately presents critical DMARC data, making it easy to see authentication rates, identify threats, and manage policies. We appreciate how straightforward it is to onboard a domain and begin receiving actionable insights quickly.
The platform focuses on guiding users through the DMARC implementation process with clear visualizations and recommendations. Even users who are not email security experts will find DMARCEye's interface accessible, allowing them to interpret complex DMARC data without a steep learning curve.
Which product has the best support
Support
Cloudflare's support can be a mixed bag. While enterprise customers often receive dedicated assistance, G2 reviews frequently highlight challenges for users on lower-tier plans, citing slow response times and difficulties in resolving complex issues, especially around billing or specific technical configurations.
For DMARC specifically, as it's a newer offering, dedicated expertise within general support channels might still be developing. Users relying on free or basic plans should be prepared to lean heavily on Cloudflare's extensive documentation and community forums for self-service support.
DMARCEye offers tiered support, with community support for its Basic plan, priority support for Scale, and 24/7 phone support along with a dedicated account manager for Enterprise clients. This structured approach ensures that different customer segments receive appropriate levels of assistance.
Given its specialized nature, DMARCEye's support team is likely well-versed in DMARC-specific challenges. Although there's less public review data on their support quality, the clear segmentation of support tiers suggests a commitment to serving customers effectively based on their plan level.
Who should use each product
Suitability
Cloudflare is an excellent choice for organizations already utilizing its broader suite of web security and performance services. Enterprise clients will find DMARC management a logical addition to their existing Cloudflare infrastructure, benefiting from unified policy management and integrated threat intelligence.
For SMBs, Cloudflare's free tiers offer many benefits, though DMARC management is currently in beta. MSPs might find value in managing multiple client domains within a single Cloudflare account, but should consider the documented support limitations for non-enterprise tiers when planning client services.
DMARCEye is ideal for any organization, from SMBs to enterprises, that needs a dedicated, user-friendly, and powerful DMARC reporting solution. Its Basic plan is well-suited for single-domain businesses, while the Scale and Enterprise plans accommodate those with multiple domains or complex requirements.
MSPs will particularly appreciate DMARCEye's multi-tenancy capabilities and user invitation features, allowing them to manage DMARC for numerous clients efficiently. It's a strong contender for anyone seeking a focused DMARC tool without the overhead of a broader web security platform.
How does Cloudflare compare with DMARCEye?
DMARC report analysis
Ability to parse and analyze DMARC aggregate and forensic reports.
ML-based detection, integrates with broader security insights.
Identifies email sending sources within its ecosystem.
Specialized in mapping and identifying email senders.
Forward detection
Identify legitimate email forwarding that impacts DMARC.
Capable of tracking forwarding for DMARC alignment.
Provides insights into email forwarding issues.
Spoof detection
Detect and identify unauthorized email spoofing attempts.
Part of its comprehensive security suite.
Core functionality to identify spoofed emails.
Notifications and alerts
Receive alerts for DMARC policy changes or anomalies.
Alerts as part of general security notifications.
Smart alerts, email, Slack, and Teams integrations for notifications.
Reporting
Generate detailed reports on DMARC compliance and performance.
Offers analytics and reporting integrated into its dashboard.
Comprehensive DMARC specific reporting.
API
Programmatic access for integration with other systems.
Extensive API capabilities for its entire platform.
Available with Enterprise plans.
Multi-tenancy
Manage DMARC for multiple domains or clients from a single account.
Supports managing multiple domains.
Supported in Scale and Enterprise plans with user management.
SPF flattening
Helps manage SPF lookup limits to avoid exceeding 10 lookups.
Not a dedicated DMARC feature, may require custom configurations.
Not a dedicated DMARC feature.
Hosted DMARC
Provides hosted DMARC records.
DMARC management in beta includes hosted records.
Includes hosted DMARC capabilities.
BIMI
Support for Brand Indicators for Message Identification (BIMI).
Likely to be integrated as DMARC management matures.
Not explicitly mentioned as a supported feature.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
Strong TLS, but specific MTA-STS/TLS-RPT support for DMARC not explicit.
Not explicitly mentioned as a supported feature.
Blocklists and reputation
Monitors blocklists (or blocklists) and sender reputation.
Integrated with WAF, bot mitigation, and IP reputation services.
Focuses on DMARC, not general blocklist (or blacklist) monitoring.
AI copilot
Assistance through artificial intelligence for DMARC management.
Leverages machine learning for threat detection and insights.
Explicitly features AI-powered monitoring and analysis.
DNS monitoring
Monitors DNS records for changes or issues beyond DMARC.
Core DNS management and monitoring capabilities.
DMARC focused, not general DNS monitoring.
Self hostable
Option to host the DMARC reporting solution on your own infrastructure.
Cloud-native, not designed for self-hosting.
SaaS solution, not designed for self-hosting.
Free trial/free tier
Availability of a free option to try or use the service.
DMARC management is currently in a free beta phase.
Offers a 30-day free trial on all paid plans.
Drawbacks and what to watch out for
Cloudflare's primary drawbacks, particularly for non-enterprise users, revolve around customer support and billing complexity. While the DMARC offering is promising, its beta status means it might lack some of the mature, dedicated features found in specialized DMARC tools. DMARCEye, being highly focused on DMARC, presents fewer obvious drawbacks from a product perspective, though its relative newness on review platforms means less public feedback to scrutinize.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(561)
4.5 / 5(1)
Horrible Support and Billing - They run with your money and don't care to get billing correct
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?
Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes.
What do you dislike about Cloudflare Application Security and Performance?
Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing.
The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering.
I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.
Jim M.
Owner Small-Business (50 or fewer emp.)
A seamless DMARC monitoring experience
4.5 / 5
What do you like best about DmarcEye?
Ease of Use:
DMARCeye is engineered with the end-user in mind, making it an ideal choice for those who are not necessarily tech-savvy.
What do you dislike about DmarcEye?
Sometimes it might be hard to understand DMARC errors, but I guess this is more of a DMARC problem itself.
What problems is DmarcEye solving and how is that benefiting you?
DMARCeye makes it easy to monitor and understand DMARC reports.
Jan P.
Programmer Mid-Market (51-1000 emp.)
Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days.
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?
The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app.
What do you dislike about Cloudflare Application Security and Performance?
If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.
Andrew Z.
Small-Business (50 or fewer emp.)
WAF is good, but so many half baked side features
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheap
What do you dislike about Cloudflare Application Security and Performance?
The side features are just trash. Its clear they have been shipped and dropped.
Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass.
Page Shield is a joke, their API security is a joke.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
OWASP top 10
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Love the product- support could use some work
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF.
What do you dislike about Cloudflare Application Security and Performance?
Could use some better support. No direct channels for tech questions.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
It's providing great security for our web app.
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Don't Pay for Support
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites.
What do you dislike about Cloudflare Application Security and Performance?
Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
Makes DNS and Security easy for most websites and domains.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Pricing
DMARCEye offers clear, tiered pricing based on the number of domains, while Cloudflare's DMARC Management is currently in a free beta phase, with enterprise pricing available upon contacting sales.
4.5 / 5(561)
