What do you like best about Cloudflare Application Security and Performance? Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes. What do you dislike about Cloudflare Application Security and Performance? Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing. The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering. I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.

What do you like best about CTM360? CTM360 consolidates external attack surface management, brand protection, anti‑phishing, and takedowns into a single, unified platform. It cuts through the noise with pre‑populated threat data specific to our brand—no extra setup required—and consistently delivers highly actionable alerts What do you dislike about CTM360? While takedowns are fast and effective, expanding reach across more platforms and registrars would enhance the impact What problems is CTM360 solving and how is that benefiting you? Data leakage, Breaches, Brand imposters or VIP

What do you like best about Cloudflare Application Security and Performance? The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app. What do you dislike about Cloudflare Application Security and Performance? If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.

What do you like best about CTM360? The detection works. Really good information given on breached credentials and fake apps that a takedown was so easy. What do you dislike about CTM360? The interface is not user friendly. Sometimes it takes more than a couple of clicks to get the information needed. What problems is CTM360 solving and how is that benefiting you? It allows us to view breached credentials and also fake website & apps.

What do you like best about Cloudflare Application Security and Performance? The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheap What do you dislike about Cloudflare Application Security and Performance? The side features are just trash. Its clear they have been shipped and dropped. Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass. Page Shield is a joke, their API security is a joke. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? OWASP top 10

What do you like best about CTM360? The support of the CTM360 team is totally responsive and helpful. The platform also user friendly and easy to use What do you dislike about CTM360? Sometimes we got confuse with the filtering features. However, the support team has guide us accordingly What problems is CTM360 solving and how is that benefiting you? Detection for EASM cases - features of deep scanning brand monitoring. By connecting with the CIRT team globally. CTM360 Sometimes able to take down cases faster than other platform

What do you like best about Cloudflare Application Security and Performance? Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF. What do you dislike about Cloudflare Application Security and Performance? Could use some better support. No direct channels for tech questions. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? It's providing great security for our web app.

What do you like best about CTM360? quick Threat intelligence and insights about the related issues and leaks What do you dislike about CTM360? Sometime shows repeated or resolved issues and vulnerabilities What problems is CTM360 solving and how is that benefiting you? TI feeds, Data leaks etc

What do you like best about Cloudflare Application Security and Performance? In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites. What do you dislike about Cloudflare Application Security and Performance? Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Makes DNS and Security easy for most websites and domains.

What do you like best about CTM360? Most helpful from CTM360 is take down phishing domain very fast for my customer and could finding and detect Brand Impersonation focus on Social media app with fake content. What do you dislike about CTM360? Least helpful is data exposure on repository with another platform such as Gitlab , Bitbucket in case some customer using above tool will could not detect. What problems is CTM360 solving and how is that benefiting you? In the past take down period is big issue for my customer because take around 5-7days and customer have complain on this issue , However when changing to use "Brand Protection" of CTM360 service , CTM360 team could help my team action quickly on take down phishing URL or fake content URL related with my customer domain name. average complete action take down around 2-3 days.