Cloudflare's DMARC Management (currently in beta) is part of their broader suite of application security and performance tools. We've found that it integrates seamlessly with their existing DNS services, offering a consolidated view for domains already managed by Cloudflare. This means that for users already leveraging Cloudflare for CDN, WAF, or DNS, adding DMARC functionality is a natural extension of their existing infrastructure.
Beyond basic DMARC reporting, Cloudflare brings its extensive network intelligence to the table. We see granular data that benefits from their global threat intelligence, potentially offering deeper insights into malicious email activity that might leverage common attack vectors they already detect. This integrated approach can provide a more holistic security posture for email alongside web assets.
DMARC Manager focuses specifically on DMARC reporting and management, providing a dedicated platform for email authentication. We appreciate its streamlined approach to DMARC data analysis, offering clear visualizations and actionable insights without the noise of unrelated security features. For organizations primarily concerned with email security, this specialization can be a significant advantage.
The platform is designed to make DMARC implementation and enforcement straightforward. We've observed that it provides tools for identifying legitimate sending sources, tracking DMARC compliance, and guiding users toward a DMARC enforcement policy. Its reporting capabilities are geared towards simplifying complex DMARC XML data into an understandable format, which is crucial for effective management.
How easy is each product to use
User experience
Cloudflare's dashboard is generally intuitive for those familiar with their ecosystem. For DMARC, we found that configuring it within the existing Cloudflare interface feels consistent with managing other domain services. However, for users new to Cloudflare's extensive offerings, the sheer volume of features can sometimes feel overwhelming, even if the DMARC section itself is relatively clear.
We noticed that the integration aspect is both a strength and a potential complexity. If your DNS is already with Cloudflare, DMARC setup is straightforward. If not, migrating DNS records is an additional step. The visual reports are clean, but finding specific DMARC-related insights amidst all the other security and performance data requires a bit of navigation.
DMARC Manager offers a dedicated user experience focused solely on email authentication. We found the interface to be clean and purpose-built for DMARC, which makes it very accessible for users who want to dive straight into their DMARC data without distractions. The learning curve is notably shallower for this specialized tool.
Navigating DMARC Manager is generally straightforward, with clear menus and dashboards tailored to DMARC reports, sending source identification, and policy management. The visualizations help demystify the complex DMARC aggregate data, allowing us to quickly identify trends, non-compliant senders, and potential spoofing attempts. Its focused design means less time spent searching for relevant information.
Which product has the best support
Support
Cloudflare's support can be a mixed bag, particularly for users on lower-tier plans. We've seen reviews indicating that while documentation is extensive, direct customer support response times can be slow, and the level of technical expertise varies. Premium plans typically offer better access to support, but this is a common point of contention among users.
When dealing with DMARC specific issues, especially those requiring deeper investigation into non-compliant sources, responsive support is critical. Our experience suggests that for complex cases, especially those crossing over into broader security concerns, having access to advanced support tiers or leveraging community resources becomes more important with Cloudflare.
DMARC Manager, as a specialized service, generally aims to provide focused support for DMARC-related queries. While we don't have extensive direct review data on their support, typically, niche providers can offer more specialized assistance for their core product. This can be beneficial when troubleshooting specific DMARC configuration or reporting challenges.
We would expect DMARC Manager to offer standard support channels like email or ticketing, and likely a knowledge base. The effectiveness of support for DMARC products often hinges on the support team's deep understanding of email authentication protocols, which is usually a strength for dedicated DMARC platforms.
Who should use each product
Suitability
Cloudflare's DMARC Management is highly suitable for organizations that are already using or considering Cloudflare for their broader web security, performance, and DNS needs. For enterprises and mid-market companies already integrated into the Cloudflare ecosystem, it offers a convenient, consolidated solution for DMARC alongside other security layers. MSPs managing multiple client domains on Cloudflare would also find this integration valuable.
For SMBs, the free beta or general free plans of Cloudflare can be appealing, especially if they are looking for an all-in-one solution that covers both web infrastructure and email authentication. However, if their primary need is solely DMARC reporting and they don't use other Cloudflare services, the breadth of the platform might be overkill.
DMARC Manager is ideal for organizations of all sizes, including SMBs, mid-market, and enterprises, who are specifically looking for a dedicated and specialized DMARC reporting and management solution. It's particularly well-suited for those who prefer a focused tool that excels in one area rather than a broad suite of services. MSPs who manage DMARC for various clients and appreciate a singular, email-focused platform would find it highly suitable.
It fits best for those who might have their DNS or other security services spread across different providers and want a standalone DMARC solution that can easily integrate by simply pointing their DMARC record. The emphasis on clear, actionable DMARC data makes it a strong choice for security teams prioritizing email authentication without requiring extensive web infrastructure management capabilities.
How does Cloudflare compare with DMARC Manager?
DMARC report analysis
Ability to parse and visualize DMARC aggregate reports.
Source detection
Identify sending IP addresses and services.
Forward detection
Ability to identify email forwarding.
Spoof detection
Identify unauthorized use of domain in emails.
Notifications and alerts
Receive alerts for DMARC policy changes or anomalies.
Reporting
Comprehensive DMARC compliance reports.
API
Programmatic access to DMARC data and management.
Likely offered for advanced integration.
Multi-tenancy
Manage multiple domains or client accounts.
Supported through Cloudflare's platform.
Often available for MSPs/agencies.
SPF flattening
Tools to manage and optimize SPF records.
Hosted DMARC
Managed DMARC record hosting.
BIMI
Brand Indicators for Message Identification support.
MTA-STS/TLS-RPT
Support for SMTP TLS Reporting and MTA-STS.
As part of broader email security.
Often included in dedicated DMARC tools.
Blocklists and reputation
Monitoring of domain reputation and blocklist status.
Extensive due to broader security offerings.
May have basic checks but less comprehensive.
AI copilot
AI-powered assistance for DMARC management.
Leverages AI/ML across Cloudflare platform.
No dedicated AI copilot feature observed.
DNS monitoring
Monitoring of DNS records beyond DMARC.
Core Cloudflare offering.
Limited to DMARC-related DNS records.
Self hostable
Option to host the software on your own infrastructure.
Free trial/free tier
Availability of a free option to try or use the service.
Free beta for DMARC Management; general free plans exist.
Offers a free trial for new users.
Drawbacks and what to watch out for
Cloudflare's DMARC offering, while powerful, is still in beta, which means features might evolve, and specific support for this module could be less mature than their core products. Its broad platform can also introduce a steeper learning curve for users solely focused on DMARC. DMARC Manager, on the other hand, is highly specialized, which might mean it lacks some of the broader, integrated security benefits that a platform like Cloudflare offers, such as advanced web application firewall capabilities or extensive CDN services. Its focus is strictly on email authentication.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(561)
0 / 5(0)
Horrible Support and Billing - They run with your money and don't care to get billing correct
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes.What do you dislike about Cloudflare Application Security and Performance?Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing.The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering.I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.
Jim M.
Owner Small-Business (50 or fewer emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days.
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app.What do you dislike about Cloudflare Application Security and Performance?If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.
Andrew Z.
Small-Business (50 or fewer emp.)
WAF is good, but so many half baked side features
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheapWhat do you dislike about Cloudflare Application Security and Performance?The side features are just trash. Its clear they have been shipped and dropped.Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass.Page Shield is a joke, their API security is a joke.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?OWASP top 10
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Love the product- support could use some work
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF.What do you dislike about Cloudflare Application Security and Performance?Could use some better support. No direct channels for tech questions.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?It's providing great security for our web app.
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Don't Pay for Support
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites.What do you dislike about Cloudflare Application Security and Performance?Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support.What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?Makes DNS and Security easy for most websites and domains.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Pricing
Cloudflare's DMARC management is currently in beta and falls under their broader pricing structure, requiring contact for specific DMARC plan details, while DMARC Manager offers a free trial but also requires contacting them for detailed pricing tiers after that.
Small
Up to 10k emails / month
Free Beta, Contact for pricing
Free trial, Contact for pricing
Medium
Up to 100k emails / month
Contact for pricing
Contact for pricing
Large
Up to 1 million emails / month
Contact for pricing
Contact for pricing
Enterprise
Over 1 million emails / month
Contact Sales
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Cloudflare or DMARC Manager?
4.5 / 5(561)
