Cloudflare's DMARC Management is an addition to its extensive suite of security and performance products. We find that it leverages Cloudflare's global network and intelligence to provide a DMARC reporting solution. The benefit here is a unified dashboard if you are already using other Cloudflare services, offering a consolidated view of your domain's health.
The DMARC functionality within Cloudflare is designed to integrate seamlessly with its existing infrastructure, such as DNS and WAF. This means that if your domain's DNS is already managed by Cloudflare, configuring DMARC is relatively straightforward. It focuses on offering a robust backend for DMARC policy enforcement and reporting, helping you visualize authentication results and identify potential spoofing threats across your email ecosystem.
DMARC 25 offers a specialized, purpose-built platform solely focused on DMARC reporting and monitoring. We've found this dedicated approach allows for deep dives into DMARC data, providing clear, actionable insights without the distractions of broader security features. Its strength lies in presenting DMARC specific information in a user-friendly manner, making it easier to understand complex email authentication failures.
This tool concentrates on the core aspects of DMARC, including aggregate (RUA) and forensic (RUF) report analysis, sender identification, and policy management. For organizations that primarily need to get their DMARC house in order, without requiring a wider cybersecurity platform, DMARC 25 provides a focused set of features. It aims to simplify the journey to DMARC enforcement.
How easy is each product to use
User experience
Cloudflare's user experience for DMARC Management is embedded within its larger dashboard. For existing Cloudflare users, this can be a blessing, as you're already familiar with the interface and can manage DMARC alongside other services like CDN, WAF, and DNS. The DMARC section itself is clean and provides good visualization of authentication data.
However, for new users or those primarily interested in DMARC without other Cloudflare services, the breadth of the Cloudflare dashboard can be a bit overwhelming. We found that navigating to the specific DMARC settings might take a few clicks, and understanding how it fits into the broader Cloudflare ecosystem requires a certain level of familiarity with their platform concepts.
DMARC 25 provides a focused and intuitive user experience tailored specifically for DMARC. From our experience, the dashboard is straightforward, presenting DMARC aggregate report data in an easy-to-digest format. It highlights key metrics such as compliance rates, identified sending sources, and authentication failures, allowing for quick assessment of your email security posture.
The simplicity of DMARC 25's interface means a lower learning curve for users whose primary goal is DMARC implementation and monitoring. We found that the dedicated nature of the platform makes it efficient for tracking progress towards enforcement and identifying issues without extraneous features. It's built to simplify the complexities of DMARC for its users.
Which product has the best support
Support
Cloudflare's support can be a mixed bag, as indicated by numerous user reviews. While extensive documentation and a strong community forum are available, direct technical support can vary depending on your plan tier. We've observed that free and lower-tier users often report longer response times and less in-depth assistance for complex issues.
For enterprise clients, Cloudflare generally offers dedicated account managers and more responsive, specialized support. However, for DMARC Management specifically, which is currently in beta, the support experience might lean more towards community and documentation-driven assistance, with direct support potentially focused on critical bugs or broader platform issues.
Information regarding DMARC 25's support structure is not as publicly detailed as larger platforms. Based on our general understanding of specialized solutions, they typically offer more personalized support, possibly through email or direct contact forms, often with a smaller but dedicated team. This can sometimes lead to more direct and tailored assistance, especially for DMARC-specific queries.
Without extensive public reviews, it is challenging to quantify response times or the depth of technical expertise on offer. However, a focused product often means support personnel have a deeper understanding of the niche area. We would expect support to be highly knowledgeable about DMARC, even if the channels are more limited than a large-scale provider.
Who should use each product
Suitability
Cloudflare's DMARC Management is best suited for organizations already deeply integrated into the Cloudflare ecosystem, or those seeking a comprehensive, unified security and performance platform. Its DMARC capabilities are part of a broader offering, making it ideal for enterprises that value a single vendor for multiple aspects of their web and email security. It fits well within large organizations that have the resources to leverage its full potential.
For MSPs (Managed Service Providers), Cloudflare can be a strong contender due to its extensive feature set that can be applied across many clients. SMBs (Small to Medium Businesses) might find Cloudflare's broader platform more than they need if DMARC is their only concern, potentially leading to complexity. However, if an SMB is already using Cloudflare for DNS or other services, adding DMARC can be a natural extension.
DMARC 25 is best for organizations primarily focused on achieving DMARC compliance without needing an overarching security suite. We believe it's particularly well-suited for SMBs (Small to Medium Businesses) that need a dedicated, straightforward tool to monitor and enforce DMARC. Its specialized nature makes it less complex for teams that don't have extensive cybersecurity resources.
MSPs could also find DMARC 25 useful for managing DMARC for multiple clients, provided its multi-tenancy features (if any) are robust enough for their needs. For enterprise-level organizations, while DMARC 25 can certainly provide effective DMARC reporting, it might lack the deep integrations with other security tools that a larger enterprise might require for a holistic security strategy. Its simplicity is both its strength and, for some, its limitation.
How does Cloudflare compare with DMARC 25?
DMARC report analysis
Ability to parse and present DMARC aggregate reports.
Source detection
Identify legitimate and illegitimate email sending sources.
Forward detection
Detect email forwarding issues that may impact DMARC.
Spoof detection
Identify attempts to spoof your domain's email.
Notifications and alerts
Receive real-time alerts for DMARC policy changes or threats.
Reporting
Comprehensive dashboards and customizable reports.
API
Programmatic access for integration and automation.
Multi-tenancy
Support for managing multiple domains or clients.
Likely, for MSP focus
SPF flattening
Solution to overcome the 10-lookup limit for SPF records.
Hosted DMARC
Service to host and manage DMARC records.
BIMI
Brand Indicators for Message Identification support.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
Blocklists and reputation
Monitoring of domain or IP blocklist (blacklist) status.
AI copilot
AI-powered assistance for DMARC analysis and recommendations.
Available in broader Cloudflare products
DNS monitoring
Monitoring of overall DNS health and record changes.
Core Cloudflare offering
Self hostable
Option to host the DMARC solution on your own infrastructure.
Free trial/free tier
Availability of a free version or trial period.
DMARC Management beta is free, other free plans exist.
One month free trial
Drawbacks and what to watch out for
When considering Cloudflare, we've noted consistent feedback regarding their customer support and billing practices, which can be challenging for some users. For DMARC 25, the primary drawback is a lack of transparency in pricing information, which requires direct engagement to understand costs.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(561)
0 / 5(0)
Horrible Support and Billing - They run with your money and don't care to get billing correct
0.0 / 5
What do you like best about Cloudflare Application Security and Performance? Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes. What do you dislike about Cloudflare Application Security and Performance? Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing. The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering. I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.
Jim M.
Owner Small-Business (50 or fewer emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days.
0.0 / 5
What do you like best about Cloudflare Application Security and Performance? The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app. What do you dislike about Cloudflare Application Security and Performance? If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.
Andrew Z.
Small-Business (50 or fewer emp.)
WAF is good, but so many half baked side features
2.5 / 5
What do you like best about Cloudflare Application Security and Performance? The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheap What do you dislike about Cloudflare Application Security and Performance? The side features are just trash. Its clear they have been shipped and dropped. Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass. Page Shield is a joke, their API security is a joke. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? OWASP top 10
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Love the product- support could use some work
2.5 / 5
What do you like best about Cloudflare Application Security and Performance? Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF. What do you dislike about Cloudflare Application Security and Performance? Could use some better support. No direct channels for tech questions. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? It's providing great security for our web app.
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Don't Pay for Support
2.5 / 5
What do you like best about Cloudflare Application Security and Performance? In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites. What do you dislike about Cloudflare Application Security and Performance? Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support. What problems is Cloudflare Application Security and Performance solving and how is that benefiting you? Makes DNS and Security easy for most websites and domains.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Pricing
Cloudflare's DMARC Management is currently in beta and available for free by joining a waitlist, while DMARC 25 offers a free trial before requiring contact for full pricing.
4.5 / 5(561)
