Increasing email open rates are driven by factors like image prefetching (Google, Yahoo, business filters), Apple's Mail Privacy Protection (MPP), and improved sender reputation or inbox placement. While prefetching signals inbox arrival, MPP inflates open rates, making genuine engagement harder to measure. Traditional open tracking is becoming less reliable due to privacy measures and client configurations. Thus, solely relying on open rates is insufficient. A more comprehensive analysis requires considering click-through rates, website visits, conversions, and other engagement metrics. Segmentation, personalization, A/B testing, and maintaining strong sender reputation through authentication protocols (SPF, DKIM, DMARC) are crucial for effective email marketing analysis and deliverability.
9 marketer opinions
The increase in email open rates is a complex issue influenced by several factors, including Apple's Mail Privacy Protection (MPP), sender reputation, subject line relevance, and list hygiene. MPP inflates open rates by pre-loading images, making it harder to discern genuine engagement. While misleading, open rates still offer insights into subject line effectiveness and overall campaign performance when analyzed with trends and segmentation. As such, marketers are encouraged to shift their focus towards more reliable metrics such as click-through rates, website visits, and conversions. Strategies like audience segmentation, personalization, A/B testing, monitoring sender scores, and implementing email authentication protocols (SPF, DKIM, DMARC) remain crucial for improving email marketing analysis.
Marketer view
Email marketer from SuperOffice recommends measuring a variety of metrics such as open rate, click-through rate, conversion rate, bounce rate and unsubscribe rate in order to effectively analyse email marketing success. They add that the best way to improve is through testing.
11 Nov 2022 - SuperOffice
Marketer view
Email marketer from HubSpot shares that rising open rates might indicate improved sender reputation, better subject line relevance, or cleaner email lists. However, it's essential to cross-reference with other metrics like click-through rates and conversion rates to ensure genuine engagement is increasing.
14 Sep 2021 - HubSpot
5 expert opinions
The increase in email open rates is influenced by factors such as image prefetching by Google, Yahoo, and business filters, and Apple's Mail Privacy Protection (MPP). Prefetching confirms inbox placement and regular mailbox checks but may not represent genuine opens. A significant increase in open rates could indicate movement from the promo tab to the inbox, improved reputation, or changes in Google's proxy IPs. MPP inflates open rates and complicates analysis, making open rates less meaningful as a sole metric. A multi-faceted analytical approach, considering other engagement metrics, is essential for an accurate understanding of campaign performance. Moreover, pre-fetched opens could represent eventual real opens and excluding them could lead to undercounting. Trend analysis, rather than pinpointing 'real opens', is the suggested approach.
Expert view
Expert from Email Geeks explains that Google, Yahoo, and business filters prefetch images, indicating the mail reached the inbox and the mailbox is regularly checked. This means the email ended up in the recipient's inbox and that the mailbox is regularly checked. That's all.
11 Mar 2022 - Email Geeks
Expert view
Expert from Email Geeks shares that a significant increase in open rates could mean the email moved from the promo tab to the inbox, reputation improved leading to more image prefetching, the mail moved out of spam, or Google is using different proxy IPs not previously filtered.
8 Dec 2023 - Email Geeks
6 technical articles
Email open rate tracking, traditionally achieved by embedding invisible images, is becoming less reliable due to privacy protections and image blocking. Spam filters, email client settings, and recipient configurations significantly affect open rates. Sender reputation, email authentication (SPF, DKIM, DMARC), and list hygiene are crucial for inbox placement. DKIM and SPF help ensure message authenticity and prevent spoofing, while DMARC builds on these to give domain owners more control over email handling. Accurately tracking opens is challenging due to varying client settings and privacy measures; using read receipts or third-party tools might be necessary but still unreliable.
Technical article
Documentation from DMARC.org explains that DMARC (Domain-based Message Authentication, Reporting & Conformance) is an email authentication protocol. It builds upon SPF and DKIM to provide domain owners with more control over how email is handled by receiving mail servers.
23 Mar 2024 - dmarc.org
Technical article
Documentation from Microsoft Support explains that tracking email opens in Outlook requires enabling read receipts or using third-party tools. They highlight the challenges in accurately tracking opens due to varying email client configurations and privacy settings.
31 Jul 2021 - Microsoft Support
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