Measuring Inbox Placement Rate (IPR) has become a complex challenge, particularly with Gmail's significant market share. Unlike a decade ago, when services like Return Path Certified provided direct IPR data from major Mailbox Providers (MBPs) like Hotmail and Yahoo, Gmail does not share this granular data. This shift necessitates new strategies and tools for senders to accurately gauge their email deliverability and understand why emails might land in spam or the promotions tab.
Key findings
Gmail's data privacy: Gmail does not directly share granular inbox placement data with third-party vendors or senders, making direct IPR measurement difficult.
Historical context: In the past, programs like Return Path Certified offered direct insight into IPR from major mailbox providers, a level of transparency largely absent today from Gmail.
Limitations of seed lists: Seed lists and panel monitoring provide indicators of IPR but are not considered fully accurate or comprehensive due to their limited scope and potential biases.
Diversify monitoring: Do not rely on a single data source; combine insights from various tools and metrics for a holistic view of your deliverability. According to MarTech Series, vendors relying on panel data need new ways to provide insights given the loss of Gmail
’s data.
Utilize Postmaster Tools: Leverage Google Postmaster Tools for domain and IP reputation, spam rates, and feedback loop data directly from Gmail. This can significantly help with IP warming.
Focus on sender reputation: Maintain strong sender reputation through consistent authentication, low complaint rates, and engagement to improve inbox placement across all providers, including Gmail.
Understand panel data: While panel data may not offer 100% accuracy for all mailstreams, it can still provide valuable trends and general insights into deliverability performance.
What email marketers say
Email marketers often express frustration with the lack of direct IPR data from Gmail, which accounts for a substantial portion of email traffic. They highlight the challenges in accurately assessing campaign performance and identifying deliverability issues without granular insights. While acknowledging the value of seed lists and panel data, marketers often find their coverage or accuracy lacking for specific products or niche markets, prompting a search for more robust solutions.
Key opinions
Gmail's data blackout: Many marketers lament that Gmail simply does not share the kind of detailed inbox placement data that was once available from other major mailbox providers.
Panel data limitations: Experiences with panel data providers, such as eDataSource, indicate that their coverage can be very limited for specific products or subscriber bases, making the service less valuable for accurate IPR estimation.
Need for accuracy: There's a strong desire for more accurate IPR estimation beyond mere indicators provided by seed or panel monitoring, recognizing these as insufficient for truly understanding performance.
Seeking alternatives: Marketers are actively exploring new solutions for IPR reporting and deliverability monitoring in the absence of direct data feeds from dominant providers like Gmail.
Key considerations
Evaluate panel coverage: Before committing to panel-based services, marketers should thoroughly evaluate their panel's coverage and relevance to their specific audience and email volume.
Combine qualitative and quantitative data: While direct IPR is elusive, combining data from Google Postmaster Tools with engagement metrics and anecdotal feedback can provide a clearer picture. Learn more about email open rate benchmarks for Gmail.
Focus on reputation factors: Since direct IPR is limited, marketers should prioritize optimizing factors known to influence email deliverability rates, such as sender reputation and list hygiene.
Adjust expectations: Understand that the landscape has changed; 100% direct IPR data for Gmail is likely unattainable, requiring a shift in measurement strategies. According to Fast Company, focusing solely on open rates can be misleading, especially with privacy changes and pre-fetching.
Marketer view
Marketer from Email Geeks indicates that Gmail currently does not share data, which presents a significant challenge for IPR measurement. This lack of transparency is a major hurdle compared to previous eras where such data was accessible.
29 Sep 2023 - Email Geeks
Marketer view
Marketer from Email Geeks observes that although eDataSource does have some panel data related to Google, its usefulness can be limited. This suggests that even alternative data sources may not provide comprehensive coverage for Gmail-centric IPR.
29 Sep 2023 - Email Geeks
What the experts say
Email deliverability experts concur that the era of direct, comprehensive Inbox Placement Rate (IPR) data from Gmail is over. They stress that senders must shift their focus from direct IPR numbers to a broader set of indicators, including engagement metrics, sender reputation, and complaint rates. Experts emphasize the importance of leveraging available tools like Google Postmaster Tools and DMARC reports, along with a deep understanding of Gmail's filtering mechanisms, to infer deliverability performance.
Key opinions
Shift in measurement: Experts agree that precise IPR measurement for Gmail is no longer feasible, advocating for a focus on broader deliverability health indicators.
Postmaster Tools importance: Google Postmaster Tools is the primary official source for insights into Gmail's perception of your sending practices, offering valuable domain reputation data.
Engagement as a key metric: High engagement (opens, clicks, replies) and low complaint rates are strong signals to Gmail that an email is wanted, directly influencing placement.
Beyond traditional IPR: The focus should be on overall email program health, including blocklist monitoring, proper authentication (SPF, DKIM, DMARC), and content quality, rather than a single IPR percentage.
Key considerations
Understand Gmail's algorithms: Gmail's filtering is highly dynamic and user-centric. Understanding factors like user engagement, content relevance, and list hygiene is more critical than ever. This is a critical factor for email deliverability in 2025.
Proactive monitoring: Implement proactive monitoring of DMARC reports and Postmaster Tools data to quickly identify and address potential deliverability issues.
Invest in authentication: Ensuring robust email authentication (SPF, DKIM, DMARC) is foundational for establishing trust with Gmail. Our DMARC record generator can help.
Quality over quantity: Experts consistently advise focusing on sending highly engaging and relevant emails to a well-segmented list over sending large volumes indiscriminately, as this directly impacts Gmail placement.
Expert view
Deliverability expert from Spam Resource asserts that Gmail's algorithms prioritize user engagement heavily, meaning direct IPR numbers are less significant than actual user interaction. They highlight that signals like opens, clicks, and replies are paramount.
22 Jan 2024 - Spam Resource
Expert view
Deliverability expert from Word to the Wise explains that mailbox providers, especially Gmail, use a multitude of data points beyond simple inbox placement to determine sender reputation. They advocate for a holistic view that includes spam complaint rates, unsubscribe rates, and content quality.
15 Feb 2024 - Word to the Wise
What the documentation says
Official documentation from Google and other mailbox providers primarily focuses on providing senders with tools to monitor their own sending reputation and health signals, rather than offering direct Inbox Placement Rate (IPR) figures. Google Postmaster Tools (GPT) stands out as the authoritative source for Gmail-specific data, offering insights into IP and domain reputation, spam rate, feedback loop, and authentication metrics. The documentation emphasizes adherence to best practices, robust authentication, and positive user engagement as key drivers for successful email delivery.
Key findings
Google's official stance: Google provides Postmaster Tools as its primary resource for senders to monitor their email performance and deliverability health with Gmail. This tool offers data on spam rates, IP and domain reputation, and authentication.
Emphasis on authentication: Documentation frequently highlights the critical role of SPF, DKIM, and DMARC in establishing sender legitimacy and improving inbox placement. Ensuring DMARC compliance is key.
User engagement metrics: Google's guidelines imply that positive user interactions (e.g., opening emails, not marking as spam, moving to primary tab) are strong signals that influence future inbox placement, even if direct IPR isn't reported.
Compliance with guidelines: Adhering to Gmail's bulk sender guidelines is explicitly stated as crucial for maintaining good deliverability and avoiding spam folders.
Key considerations
Regular GPT monitoring: Senders should regularly check their Google Postmaster Tools dashboards for any degradation in reputation or spikes in spam complaints. This helps to improve domain reputation.
Implement feedback loops: The feedback loop (FBL) data provided by Gmail via Postmaster Tools is essential for identifying and removing users who mark emails as spam.
Focus on content quality: Documentation implicitly suggests that relevant, valuable content encourages user engagement and reduces complaints, thereby improving sender reputation with Gmail.
Stay updated on policies: Gmail continually updates its sender requirements and policies; staying informed is critical for sustained deliverability. For example, recent changes also affect outlook's new sender requirements.
Technical article
Google Postmaster Tools Help states that data for IP and domain reputation are aggregated values, representing how positive or negative the emails sent from that IP or domain are perceived by Gmail filters. These metrics are crucial indicators of deliverability health.
10 Apr 2024 - Google Postmaster Tools Help
Technical article
Google's Bulk Sender Guidelines emphasize the importance of setting up SPF and DKIM authentication correctly. They state that messages from domains with proper authentication are less likely to be marked as spam by Gmail.