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Why does DMARC authentication fail when SPF and DKIM pass, and how can it be fixed?

Summary

DMARC (Domain-based Message Authentication, Reporting, and Conformance) is designed to protect your domain from unauthorized use, such as spoofing and phishing. It leverages SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) for authentication. While it might seem counterintuitive, an email can indeed pass SPF and DKIM checks but still fail DMARC. This puzzling scenario primarily occurs due to a lack of alignment between the authenticated domains and the "From" header domain visible to the recipient. This alignment is a critical, often misunderstood, component of DMARC enforcement.

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What email marketers say

Email marketers often encounter DMARC failures, even when SPF and DKIM appear to pass, leading to significant deliverability issues and frustration. The primary concern is typically how these technical failures impact the end-user experience, such as images failing to load, or emails landing in spam folders despite authentication efforts. Many marketers find the intricacies of DMARC alignment challenging, particularly when dealing with forwarded emails or third-party sending platforms.

Marketer view

An email marketer from Email Geeks indicates that DMARC authentication is failing, even though SPF and DKIM appear to pass the initial checks. This specific instance highlights the common scenario where the authentication results don't translate into a DMARC pass due to underlying alignment issues.

24 May 2018 - Email Geeks

Marketer view

A marketer from Email Geeks expresses frustration because DMARC failure directly impacts the user experience, specifically preventing images from loading in Gmail. This is a common consequence of DMARC enforcement policies, where non-compliant emails are not fully rendered.

24 May 2018 - Email Geeks

What the experts say

Email deliverability experts consistently point to DMARC alignment as the root cause of failures when SPF and DKIM pass independently. They often highlight the complexities introduced by email forwarding, mailing lists, and third-party sending infrastructures that can break alignment even for legitimate messages. Understanding the subtle differences between strict and relaxed alignment, and the role of ARC, is key to resolving these issues.

Expert view

An expert from Email Geeks suggests that something unusual might be occurring with the IP address from which emails are being sent, which could be contributing to DMARC failures despite SPF and DKIM passing. This points to potential reputation issues or misconfigurations at the IP level.

24 May 2018 - Email Geeks

Expert view

An expert from Email Geeks notes that the email in question has a strict DKIM configuration. While a strict DKIM (or 'relaxed') setting allows for variations, a very strict setup combined with other factors could potentially lead to DMARC failures if not perfectly aligned.

24 May 2018 - Email Geeks

What the documentation says

Official documentation for DMARC (RFC 7489), SPF (RFC 7208), and DKIM (RFC 6376) provides the foundational understanding of why DMARC can fail despite SPF and DKIM passing. The key lies in the strict definition of 'alignment' required by DMARC, which ensures that the domain visible to the recipient (the 'From' header domain) is genuinely authenticated by either SPF or DKIM, preventing unauthorized use of your brand's identity.

Technical article

The DMARC.org documentation explains that a DMARC-compliant message requires either SPF or DKIM authentication to pass, and crucially, the domain that passes one of these checks must also align with the domain in the 'From:' header of the email. This clarifies the central role of alignment in DMARC validation.

15 Sep 2023 - DMARC.org

Technical article

RFC 7489, the DMARC specification, details that the 'p=' tag in a DMARC record defines the policy to be applied when an email fails DMARC authentication. This includes 'none', 'quarantine', or 'reject', providing senders control over enforcement.

14 Mar 2015 - RFC 7489

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