The launch of Gmail's BIMI pilot program marked a significant step in the adoption of Brand Indicators for Message Identification. This initiative aims to enhance email security and brand trust by displaying verified brand logos next to authenticated emails. A core component of BIMI, especially for comprehensive implementation, involves Verified Mark Certificates (VMCs), which cryptographically link a brand's logo to its authenticated domain. The broader discussion around this pilot also touches upon the ongoing role of DMARC (Domain-based Message Authentication, Reporting, and Conformance) and its necessity for BIMI enablement. Adoption rates of VMCs will depend heavily on various factors, including the perceived value by senders and the ease of implementation.
Key findings
DMARC requirement: BIMI mandates a DMARC policy at quarantine or reject for the organizational domain, ensuring strong email authentication before logos are displayed.
VMC necessity: While some early BIMI implementations allowed for self-signed logos, Gmail's pilot and full rollout emphasize the requirement for a Verified Mark Certificate to display the logo reliably.
Brand trust: The primary goal of BIMI and VMCs is to increase consumer trust in email by visually confirming the sender's identity, thus reducing phishing risks.
Pilot expansion: Google's Gmail pilot signifies broader industry acceptance and the potential for increased adoption rates across other mailbox providers.
Key considerations
DMARC policy enforcement: Organizations must ensure their DMARC records are configured correctly and set to an enforcement policy (p=quarantine or p=reject) to be eligible for BIMI.
Cost of VMCs: The cost associated with obtaining and maintaining VMCs could be a barrier for some smaller businesses, impacting widespread adoption.
User experience data: The long-term success and adoption of VMCs and BIMI will depend on empirical data demonstrating their actual impact on user behavior and engagement.
Email marketers have a mixed reaction to the increasing emphasis on DMARC and the introduction of BIMI with VMCs. While acknowledging the potential benefits for brand visibility and trust, many express concerns about the complexity, cost, and immediate impact on deliverability. There's a strong interest in understanding how these new standards will genuinely influence user engagement and whether they offer a significant return on investment.
Key opinions
Mixed reactions: Some marketers are enthusiastic about the enhanced branding and trust, while others are wary of added complexities and costs.
Deliverability impact: Many focus on whether BIMI will truly improve email deliverability rates or just add another layer of technical requirements.
ROI concerns: Marketers are looking for clear data on how BIMI and VMCs translate into tangible benefits, such as improved open rates or conversions.
Implementation challenges: The technical setup, including DMARC enforcement and VMC acquisition, is seen as a potential hurdle for many organizations.
Key considerations
Strategic planning: Marketers need to assess the strategic value of BIMI for their specific brand and audience before committing resources.
Technical expertise: Ensuring the necessary technical expertise for DMARC implementation and VMC setup is crucial to avoid emails going to spam.
Trademark considerations: Brands without registered trademarks will need to factor in the time and cost of obtaining one if they wish to use VMCs.
Evolving standards: Staying updated with the evolving BIMI standards and mailbox provider requirements is important for consistent logo display.
Marketer view
An email marketer from Email Geeks expressed a cynical view on the recent Gmail BIMI pilot, indicating a lack of enthusiasm regarding new email authentication requirements. They questioned the practical benefits for senders.
22 Jul 2020 - Email Geeks
Marketer view
An email marketer from Email Geeks shared their interest in seeing how Verified Mark Certificates (VMCs) would be adopted by brands following the pilot launch. They highlighted VMC adoption as a crucial aspect.
22 Jul 2020 - Email Geeks
What the experts say
Experts in email deliverability and authentication largely agree on the long-term benefits of BIMI and VMCs for combating phishing and enhancing brand presence. However, they also highlight the practical challenges, such as the strict DMARC requirements and the need for standardized logo registration. The discussions often revolve around balancing improved security with ease of implementation for the broader email ecosystem, emphasizing that the success of these standards relies on widespread, correct adoption.
Key opinions
Security enhancement: BIMI with VMCs significantly strengthens email security by visually authenticating senders, making it harder for spoofers to trick recipients.
DMARC prerequisite: Experts consistently reiterate that a robust DMARC implementation at an enforcement policy is non-negotiable for BIMI eligibility. Learning about DMARC, SPF, and DKIM is essential.
Brand visibility: Beyond security, the visual display of a brand's logo in the inbox offers a significant marketing advantage and builds brand recognition.
Ecosystem readiness: The readiness of mail providers and certification authorities to support VMCs will heavily influence their widespread adoption.
Key considerations
Policy enforcement challenges: Moving to a p=quarantine or p=reject DMARC policy requires careful monitoring to ensure legitimate emails are not blocked, potentially involving a gradual transition strategy.
Cost vs. benefit analysis: Organizations must weigh the costs of VMCs and trademarking against the perceived benefits in brand trust and engagement.
Scalability: For companies with multiple brands or domains, managing VMCs and DMARC policies across all sending entities can be complex.
Universal adoption: The full impact of BIMI will only be realized with widespread adoption across all major mailbox providers, as highlighted by Google's ongoing support.
Expert view
An expert from SpamResource emphasizes that the successful rollout of BIMI depends on robust DMARC implementation. They advocate for moving DMARC policies to enforcement to maximize BIMI's benefits.
10 Apr 2023 - SpamResource
Expert view
An expert from Word to the Wise suggests that while VMCs add a layer of trust, they also introduce a new cost and complexity that smaller organizations might find challenging. This impacts broad adoption.
15 Sep 2022 - Word to the Wise
What the documentation says
Official documentation from the BIMI Group and major mailbox providers like Google consistently outlines the technical requirements for BIMI and VMC adoption. These requirements typically include robust DMARC implementation, specific SVG logo formatting, and the acquisition of a Verified Mark Certificate from an accredited Certification Authority (CA). The documentation emphasizes that BIMI is designed to work within the existing email authentication framework (SPF, DKIM, DMARC) to provide a visual layer of brand verification.
Key findings
Mandatory DMARC enforcement: BIMI requires a DMARC policy of p=quarantine or p=reject for the organizational domain. A DMARC policy at 'none' will not enable BIMI.
SVG format for logos: Logos must be in Scalable Vector Graphics (SVG) format, specifically SVG Tiny 1.2, and hosted publicly via HTTPS.
VMC accreditation: Verified Mark Certificates must be issued by a BIMI-accredited Certification Authority. These CAs verify trademark ownership.
Trademark requirement: The logo must be a registered trademark with a recognized intellectual property office to be eligible for a VMC, as stated by the BIMI Group.
Key considerations
DNS record updates: A new DNS TXT record (the BIMI record) must be published that points to the SVG logo and the VMC.
Compliance with specifications: Strict adherence to the BIMI specifications for SVG formatting, DMARC, and VMC linking is critical for successful implementation.
Certificate renewal: VMCs, like other digital certificates, have an expiration date and must be renewed to ensure continuous logo display.
Provider support variations: While Google supports BIMI with VMCs, other providers might have different BIMI implementation requirements or levels of support.
Technical article
Documentation from the BIMI Group indicates that VMCs represent the highest level of verification defined in the BIMI specification. They help to reduce the danger of spoofing by verifying that senders own their corporate logos.
22 Jul 2020 - BIMI Group
Technical article
Google's Workspace Updates Blog states that BIMI aims to increase the adoption of strong authentication in the email ecosystem for those who have implemented DMARC. This enhances overall email security.