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How to solve return-path issues when sending from multiple domains in Google Workspace?

Summary

When sending emails from multiple domains within Google Workspace, users often encounter challenges related to the Return-Path header. This can lead to concerns about email compliance and deliverability, especially when a non-primary sender address is used. The core issue is that Google Workspace typically defaults the Return-Path to the primary domain's address, regardless of the From address used for a particular email. While this setup is often considered legitimate from a technical standpoint (especially if DKIM alignment is maintained), it can trigger warnings or perceived compliance issues for some recipients or monitoring tools. Understanding Google Workspace's email authentication mechanisms and how they handle multiple domains is crucial for maintaining good inbox placement and avoiding blocklisting.

What email marketers say

Email marketers using Google Workspace with multiple domains frequently encounter the Return-Path issue. Their discussions often revolve around the practical implications of Google's default behavior, especially concerning email compliance and how it might be perceived by recipients or spam filters. While many understand the technical reasons behind it, the desire for greater control over the Return-Path for brand consistency and perceived deliverability remains a common theme.

Marketer view

Email Marketer from Email Geeks states that Google Workspace will consistently use the primary email address as the Return-Path for all outgoing messages. This behavior is standard and not something that can be easily modified within the platform's settings. It's an important consideration for companies managing multiple domains.

16 Feb 2023 - Email Geeks

Marketer view

Email Marketer from Email Geeks notes that there's generally no direct way to customize the Return-Path within Google Workspace. This means organizations need to adapt their understanding of email authentication rather than trying to force a change in Google's core sending mechanisms.

16 Feb 2023 - Email Geeks

What the experts say

Email deliverability experts highlight that Google Workspace's Return-Path behavior is a common point of confusion but rarely a direct cause of deliverability failure if other authentication protocols are correctly set up. They emphasize the interplay between SPF, DKIM, and DMARC in ensuring email legitimacy, particularly when multiple domains are involved. The consensus is that while the Return-Path might not always match the From domain, a passing DMARC policy (usually via DKIM alignment) is what truly matters for inbox placement.

Expert view

Email Expert from SpamResource confirms that Google Workspace's Return-Path behavior, where it uses the primary domain, is a known characteristic of their mail system. It's designed this way to simplify their infrastructure while still adhering to core email protocols. This approach is common among large email providers.

20 Nov 2023 - SpamResource

Expert view

Email Expert from Word to the Wise advises focusing on DKIM alignment for domains sending through Google Workspace, especially when dealing with aliases. They state that a strong DKIM signature from the 'From' domain will adequately satisfy DMARC, even if SPF fails due to the Return-Path mismatch.

15 Dec 2023 - Word to the Wise

What the documentation says

Official documentation and technical guides for Google Workspace (and email protocols in general) confirm the standard behavior of the Return-Path header. While Google Workspace simplifies email management for multiple domains, it adheres to established internet email standards where the Return-Path (also known as the MailFrom or Envelope-From) can differ from the visible 'From' header. The documentation emphasizes the importance of correctly configuring SPF and DKIM for all sending domains to ensure DMARC compliance and successful email delivery, even with Google's default Return-Path behavior.

Technical article

Documentation from Google Cloud states that when configuring Google Workspace for multiple domains, administrators must ensure proper DNS records, including MX, SPF, and DKIM. While Google manages the SPF for its sending infrastructure, DKIM is critical for aligning secondary domains with the 'From' address.

15 Jan 2024 - Google Cloud

Technical article

WP Mail SMTP documentation outlines that when setting up a Gmail or Google Workspace mailer, the Return-Path is typically handled by Google. Their setup instructions focus on authenticating the primary sending domain, often relying on DKIM for alignment to ensure deliverability.

20 Feb 2024 - WP Mail SMTP

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