Suped

Summary

When a GPT (Google Postmaster Tools) TXT record is removed from DNS, even accidentally, it can create a tricky situation. Google Postmaster Tools might still show the domain as verified, preventing the regeneration of a new TXT string. This happens because GPT periodically re-verifies domains, and until a verification check fails, it won't prompt for a new record. This guide explores the challenges of regenerating a GPT TXT record and provides insights from experts and marketers on how to navigate this problem.

What email marketers say

Email marketers often face unexpected issues with DNS records impacting their deliverability tools, like Google Postmaster Tools. The common scenario involves a GPT TXT record being removed from DNS, yet the platform still recognizes the domain as verified, preventing a new record from being generated. This leaves marketers in a difficult position, seeking ways to re-establish the necessary DNS entry without direct guidance from the tool.

Marketer view

Marketer from Email Geeks inquired about regenerating a GPT TXT record for a verified domain, as GPT was not providing a new string after the previous one was removed from DNS. The client was trying to re-add it but faced a challenge because the system still considered it verified.

09 Oct 2023 - Email Geeks

Marketer view

Marketer from Email Geeks suggested that keeping the TXT string in DNS might not be necessary once a domain is verified. This implies that some services, once verification is complete, do not continuously require the presence of the original verification record.

09 Oct 2023 - Email Geeks

What the experts say

Email deliverability experts highlight that the core challenge of regenerating a GPT TXT record after removal lies in the asynchronous nature of domain verification. While the record might be gone from DNS, the verification service could still cache its status or have a long re-verification cycle. Experts suggest specific diagnostic steps and strategic actions to prompt the system to recognize the missing record and issue a new one.

Expert view

Expert from Email Geeks advised that Google Postmaster Tools re-verifies DNS records approximately every 30 days. This means waiting for the validation process to fail is often necessary before a new key might be regenerated if a record has been removed.

09 Oct 2023 - Email Geeks

Expert view

Expert from Email Geeks recommended checking the domain management page in Google Postmaster Tools for a status column indicating the last verification check. This information is key to understanding the current state of domain verification.

09 Oct 2023 - Email Geeks

What the documentation says

Official documentation from various domain verification services and DNS providers offers crucial insights into how TXT records are used and maintained. While specific to each platform, a common thread is the periodic re-verification of domain ownership and the potential for domains to remain 'verified' even if a record is temporarily absent. This highlights the importance of understanding the underlying mechanics of DNS propagation and service-specific verification cycles.

Technical article

OpenAI documentation indicates that domain verification ensures the authenticity of the domain owner and is crucial for using their services effectively. It is a foundational step for secure interactions and access to features.

22 Mar 2024 - OpenAI Developer Community

Technical article

Let's Encrypt support resources explain that unique TXT records are often generated for specific verification challenges, such as those for issuing SSL/TLS certificates, and may not be permanent. This suggests that some TXT records are designed for one-time use.

15 Apr 2024 - Let's Encrypt Community Support

3 resources

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