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How to add an MX record to a subdomain when CNAMEs are used for email sending verification?

Summary

When configuring email for a subdomain, a critical DNS principle to understand is that a CNAME record cannot exist alongside any other DNS record type, including an MX record, for the same hostname. This means if your subdomain is set up as a CNAME, it cannot directly receive email. For a subdomain to successfully receive mail, it must have an MX record configured, which necessitates that the subdomain itself be defined by an A record rather than a CNAME. While some tools or providers might imply automation, pointing an MX record to a CNAME is generally not RFC compliant and can lead to unreliable DNS behavior. Importantly, CNAMEs used for email sending verification, such as for DKIM or DMARC, are typically placed on unique sub-subdomains, for example dkim._domainkey.yourdomain.com. These specific sub-subdomain CNAMEs do not conflict with an MX record on the parent domain or a mail-receiving subdomain, provided the mail-receiving subdomain is an A record. Experts emphasize that any domain used for sending email should possess an MX record to properly handle bounces and maintain deliverability, a requirement often reinforced by certification programs like Return Path.

Key findings

  • CNAME Conflict: A CNAME record inherently prevents any other DNS record, including an MX record, from existing on the same hostname. This is a fundamental DNS specification.
  • Mail Reception Dependency: For a subdomain to receive email, it must have an MX record, which means it cannot be configured as a CNAME; it typically requires an A record instead.
  • Verification CNAME Placement: CNAMEs for email sending verification, such as DKIM, are generally placed on distinct sub-subdomains, allowing them to coexist without conflicting with a mail-receiving domain's or subdomain's MX records.
  • Universal MX Need: All domains or subdomains used for sending email should ideally have an MX record to ensure proper bounce handling and to support overall deliverability and sender reputation.
  • Certification Implications: Email certification programs, such as Return Path, often specifically check for and require the presence of an MX record on the sending domain or subdomain.

Key considerations

  • Strategic DNS Design: Prioritize careful planning of your DNS architecture, ensuring that any subdomain intended to receive email is configured with an A record rather than a CNAME.
  • Isolated Verification Records: Always configure email verification CNAMEs, for example for DKIM or DMARC, on unique sub-subdomains to avoid any conflict with the MX records of your primary domain or mail-receiving subdomains.
  • Uphold Deliverability Standards: Consistently set up an MX record for every domain or subdomain that sends email, as this is crucial for managing bounced mail and maintaining a healthy sender reputation.
  • Leverage DNS Tools: Regularly use DNS lookup tools like dig or MXToolbox to verify the correct configuration and visibility of your MX records for all relevant sending domains.
  • Validate Automated Setups: Exercise caution and thoroughly verify any claims from providers about automated MX record creation via CNAMEs, as these configurations are often not RFC compliant and may lead to unreliable email delivery.

What email marketers say

13 marketer opinions

Establishing email reception for a subdomain presents a common challenge when CNAME records are already in use, as a foundational DNS rule dictates that a CNAME cannot coexist with any other record type, including an MX record, for the same hostname. This means if your subdomain is configured as a CNAME, it cannot directly receive email. To enable a subdomain to receive mail, it must have an MX record, which in turn requires the subdomain itself to be defined by an A record rather than a CNAME. While some tools or providers might suggest automated solutions, pointing an MX record to a CNAME is generally not RFC compliant and can result in unreliable DNS behavior. It's important to note that CNAMEs used specifically for email sending verification, such as for DKIM or DMARC, are typically placed on unique sub-subdomains, like dkim._domainkey.yourdomain.com. These specific sub-subdomain CNAMEs do not interfere with an MX record on the parent domain or a mail-receiving subdomain, provided the mail-receiving subdomain is an A record. Email deliverability experts emphasize that any domain used for sending email should possess an MX record to properly manage bounces and maintain a healthy sender reputation, a requirement often reinforced by industry certification programs like Return Path.

Key opinions

  • CNAME-MX Incompatibility: A CNAME record, by design, cannot coexist with any other DNS record type, including MX records, for the same hostname. This is a strict DNS rule.
  • Subdomain Mail Reception: For a subdomain to successfully receive email, it must have an MX record. This necessitates that the subdomain itself be an A record, not a CNAME.
  • Verification Record Placement: CNAMEs used for email sending verification (e.g., DKIM) are typically placed on distinct sub-subdomains. This strategic placement avoids conflict with the MX records of the parent domain or mail-receiving subdomain.
  • Universal MX Requirement: All domains or subdomains involved in sending email should possess an MX record to ensure proper bounce handling and support overall deliverability, a common requirement for email certification.
  • Non-Compliant Practices: While an MX record pointing to a CNAME might occasionally work, it is not best practice, nor is it compliant with RFC standards, and can lead to unreliable DNS behavior.

Key considerations

  • Careful DNS Planning: When planning your DNS setup, ensure any subdomain designated for email reception is configured with an A record, not a CNAME, to allow for an MX record.
  • Isolate Verification CNAMEs: Always configure CNAMEs for email sending verification, such as for DKIM or DMARC, on unique sub-subdomains to prevent conflicts with the MX records of your primary domain or mail-receiving subdomains.
  • Maintain Deliverability: For every domain or subdomain that sends email, consistently set up an MX record. This is essential for proper bounce management and maintaining a healthy sender reputation.
  • Verify DNS Configurations: Regularly use DNS lookup tools like dig or MXToolbox to confirm the correct configuration and public visibility of your MX records for all relevant sending domains.
  • Scrutinize Automated Setups: Be cautious and thoroughly verify any claims from providers about automated MX record creation via CNAMEs. These configurations are generally not RFC compliant and can lead to unreliable email delivery.

Marketer view

Marketer from Email Geeks explains that you cannot have a CNAME and any other record with the same left-hand side for reliable DNS, and while an MX record pointing at a CNAME isn't best practice or RFC compliant, it often works in most cases.

25 Feb 2025 - Email Geeks

Marketer view

Marketer from Email Geeks explains that Return Path generally requires the existence of an MX record to pass certification and will check for its presence against the subdomain using tools like MXToolbox.

31 May 2024 - Email Geeks

What the experts say

1 expert opinions

The importance of MX records for any domain or subdomain that sends email cannot be overstated, even when CNAMEs are present for sending verification. A leading email expert clarifies that every sending domain absolutely requires an MX record, irrespective of specific platforms or certification programs like ReturnPath. This is critical because a domain that sends mail must also be able to receive mail in return, which is essential for processing bounces, handling automated responses, and ensuring the overall integrity of email communication. While CNAMEs are typically used for authentication records such as DKIM or DMARC and are placed on unique sub-subdomains, these are distinct from the MX record needed for the main sending domain, which facilitates bidirectional mail flow and helps maintain sender reputation.

Key opinions

  • Universal MX for Sending: Every domain or subdomain used for sending email must be configured with an MX record.
  • Bi-Directional Mail Flow: The presence of an MX record enables a sending domain to receive mail, crucial for handling bounces and other return messages.
  • Beyond Certification: This requirement for an MX record is fundamental to email architecture, extending beyond specific platform needs or certification programs like ReturnPath.

Key considerations

  • Complete Mail Loop: Always ensure your sending domains have MX records to support the full mail communication loop, including inbound bounces.
  • Deliverability Foundation: Recognize that an MX record on your sending domain is a foundational element for robust email deliverability and effective bounce management.
  • Independent of Verification CNAMEs: Understand that MX records for the sending domain are a separate requirement from CNAMEs used for email authentication, which are typically placed on unique sub-subdomains.

Expert view

Expert from Email Geeks explains that any sending domain absolutely should have an MX record, irrespective of certification or specific platforms like ReturnPath, because a domain sending mail must also be able to receive mail back.

30 Jun 2024 - Email Geeks

What the documentation says

5 technical articles

Successfully setting up a subdomain to receive email while also utilizing CNAME records for other purposes, such as email sending verification, requires a clear understanding of fundamental DNS rules. A core principle dictates that a CNAME record at a specific hostname cannot coexist with any other record type, including an MX record, at that same hostname. Therefore, for a subdomain to accept incoming mail, it must be configured with an A record and then assigned the necessary MX records. CNAMEs used for email authentication, like DKIM or DMARC, are typically placed on unique sub-subdomains, which effectively isolates them from the main mail-receiving subdomain's MX records, preventing conflicts. Major DNS providers and RFC specifications consistently reinforce this separation to ensure reliable email delivery and proper bounce management.

Key findings

  • CNAME-MX Exclusivity: A CNAME record fundamentally prohibits the existence of any other DNS record, including MX records, on the exact same hostname. This is a core DNS rule.
  • Subdomain Mail Reception: For a subdomain to successfully receive email, it must be defined by an A record, which then allows for the configuration of crucial MX records.
  • Verification CNAME Isolation: CNAMEs dedicated to email authentication methods like DKIM are typically established on unique sub-subdomains, ensuring they do not conflict with the MX records of the primary mail-receiving domain or subdomain.
  • DNS Standard Adherence: Major DNS providers and the Internet Engineering Task Force RFC specifications consistently confirm this constraint, emphasizing that a mail-receiving subdomain cannot simultaneously be a CNAME.
  • MX for Bounce Management: An MX record on a sending domain or subdomain is vital for properly processing bounced emails and maintaining overall deliverability, a requirement separate from any verification CNAMEs.

Key considerations

  • Strategic Subdomain Naming: Carefully plan your subdomain naming conventions to clearly separate subdomains intended for email reception-requiring A records and MX records-from those used solely for CNAME-based verifications.
  • Dedicated Mail Subdomains: For any subdomain that must receive email, ensure it is initially configured with an A record, followed by its necessary MX records, rather than setting it up as a CNAME.
  • Avoid CNAMEs for Mail-Receiving Roots: Never assign a CNAME record to the root of a domain or any subdomain that is intended to receive mail, as this directly conflicts with the essential MX record.
  • Verify DNS Setup: Regularly use DNS lookup tools, such as dig or MXToolbox, to confirm that MX records are correctly configured for your mail-receiving subdomains and that CNAMEs for verification are appropriately placed on distinct sub-subdomains.
  • Understand RFC Compliance: Be aware that attempting to assign an MX record to a CNAME is not compliant with RFC standards and can lead to unpredictable or unreliable email delivery, negatively impacting your deliverability.

Technical article

Documentation from Cloudflare Help Center explains that a CNAME record cannot exist alongside any other records, including MX records, for the same hostname. If a subdomain like "sub.example.com" is defined as a CNAME, it cannot simultaneously have an MX record to receive email. To receive email, the subdomain must use an A record instead of a CNAME, or MX records must be set on a different hostname.

28 Sep 2023 - Cloudflare Help Center

Technical article

Documentation from Google Workspace Admin Help clarifies that for a subdomain to receive email, MX records must be configured directly on that subdomain. It indirectly emphasizes that the subdomain itself should not be a CNAME if it needs to handle mail, as CNAMEs are typically used for other verifications (like site ownership or specific sub-subdomains like ghs.google.com aliases) which do not conflict with the primary domain's or specific mail-receiving subdomain's MX records.

3 Jan 2024 - Google Workspace Admin Help

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