Suped

Summary

Warming up a new IP address is a critical step for establishing a good sender reputation, even for transactional emails. While your gut might tell you that high-engagement transactional emails (like password resets or account activations) don't require the same rigorous warm-up process as marketing emails, this is generally incorrect. Mailbox providers assess IP reputation based on sending patterns, volume, and recipient engagement. Starting with high volumes from a cold IP can trigger spam filters and lead to delivery issues, regardless of the email content.

What email marketers say

Marketers often face the practical challenge of warming up a new IP address for transactional emails, a task that can seem counterintuitive given the high engagement expected from these messages. While some initially believe transactional emails might be exempt from warming, the consensus leans towards a cautious approach. Discussions highlight that even with highly anticipated emails, ISPs still scrutinize new IPs for suspicious sending patterns. The key lies in balancing the immediate need for transactional email delivery with the long-term goal of building a robust sender reputation.

Marketer view

Marketer from Email Geeks questions the necessity of IP warming for exclusively transactional emails, such as password resets or account activations, coming from a brand new dedicated IP and sending subdomain, due to their transactional nature. They ponder how one would even execute a warm-up process for such emails.

07 Nov 2023 - Email Geeks

Marketer view

Marketer from Email Geeks emphasizes that IP warming is still required for transactional emails, acknowledging that the process can be quite tricky. They note that sometimes, if the natural daily volume is low enough, the IP might warm itself, but otherwise, strategies like limiting volume or routing overflow through other IPs are necessary.

07 Nov 2023 - Email Geeks

What the experts say

Email deliverability experts consistently advocate for IP warming regardless of email type, even for highly anticipated transactional messages. They highlight that the underlying mechanisms of IP reputation building apply universally. While transactional emails benefit from inherent high engagement, they are not immune to the scrutiny of mailbox providers. Experts emphasize that neglecting to warm up a new IP can lead to immediate deliverability challenges, underscoring the need for a structured and monitored approach.

Expert view

Expert from Email Geeks indicates that sending volumes of 5,000 or fewer emails per mailbox provider (MBP) per IP per day should generally be managed without significant issues. This suggests a guideline for what can be considered a relatively safe initial volume.

07 Nov 2023 - Email Geeks

Expert view

Expert from Email Geeks expresses confidence in adding up to 50,000 daily volume on a new dedicated IP for truly transactional email. However, they advise caution when the daily expected volume begins to approach 80,000 to 100,000, emphasizing these are estimates based on past experience.

07 Nov 2023 - Email Geeks

What the documentation says

Official documentation from leading email service providers and deliverability experts consistently emphasizes the importance of IP warming as a foundational step for any new or unused IP address. Regardless of whether emails are transactional or marketing-oriented, the core principle remains the same: gradually increasing volume to build sender trust with mailbox providers. This process is deemed critical for establishing a positive reputation, avoiding blocklists, and ensuring high inbox placement rates. The documentation often provides best practices and strategic approaches to minimize risks during this crucial phase.

Technical article

Documentation from Twilio SendGrid outlines that IP warming involves initiating email sends at low volumes from a dedicated IP, followed by a systematic and gradual increase in the email volume over a period of time. This methodical approach is designed to establish and maintain a positive sender reputation.

15 Aug 2024 - Twilio SendGrid

Technical article

Documentation from Iterable explores the significant importance of an IP warm-up process for email deliverability. It details best practices that, when followed, contribute to a stronger sender reputation and ultimately lead to improved rates of email delivery to the inbox.

01 Sep 2024 - Iterable

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