Displaying your brand's logo in recipient inboxes in Gmail and Microsoft can significantly boost brand recognition and user trust. However, achieving this is not always straightforward, as various methods exist, each with its own technical requirements and security implications. While technologies like BIMI (Brand Indicators for Message Identification) are designed to provide a verified logo display based on strong email authentication, other less secure methods also allow logos to appear, raising concerns about potential spoofing and 'fake trust' signals. This overview explores the different avenues for logo display, the security risks involved, and how email marketers, experts, and official documentation view this evolving landscape.
Key findings
Multiple methods: Logos can appear in Gmail and Microsoft through various means, including BIMI, JSON-LD annotations, and even setting up profiles with the sending domain, independent of BIMI.
BIMI's role: BIMI is intended to be a robust trust signal, requiring strong email authentication like DMARC. However, its full implementation and universal recognition, especially the requirement for Verified Marks Certificates (VMCs), are still evolving.
Authentication importance: Regardless of the logo display method, strong email authentication (SPF, DKIM, and DMARC) is foundational for ensuring email deliverability and preventing spoofing, even for domains not using BIMI.
Spoofing potential: The existence of multiple logo display methods, particularly those less tied to strict authentication, creates opportunities for malicious actors to create highly convincing lookalike domains that appear legitimate to recipients.
Microsoft's human review: Unlike some other methods, displaying a logo in Microsoft generally requires human approval, adding a layer of protection against fraudulent logo use.
Key considerations
Prioritize DMARC: Implementing a strong DMARC policy is crucial, not just for BIMI, but for overall email security and preventing unauthorized use of your domain. Learn more about DMARC, SPF, and DKIM.
Beware of 'fake trust': While logo display enhances brand visibility, be aware that not all logo appearances convey true sender authenticity. Rely on robust authentication, not just visual cues.
Monitor domain reputation: A good sender reputation is essential for your emails to be delivered and for any associated brand indicators to be displayed effectively. Poor reputation can lead to emails being blocked or marked as spam.
Stay updated on standards: The landscape of email authentication and brand display is constantly evolving. Keep informed about updates to BIMI requirements, Google's display guidelines, and Microsoft's policies to ensure continuous compliance and effective brand presentation. Google, Yahoo, and Microsoft frequently update their bulk email restrictions and guidelines.
What email marketers say
Email marketers often navigate a complex environment when trying to ensure their brand's logo appears consistently and securely across different email clients. Their primary focus is usually on maximizing brand visibility and trust, but they frequently encounter confusion regarding the various mechanisms (BIMI, annotations, profile setups) and their interplay. There's a shared concern about the potential for 'fake trust' signals if logo display isn't adequately secured by underlying authentication.
Key opinions
Confusion reigns: Many marketers find it confusing how different logo display methods interact and which ones are truly reliable indicators of sender authenticity. This includes how BIMI, JSON-LD annotations, and Google Promotion Tab logos function alongside each other.
BIMI is not the only path: It is widely observed that logos can be displayed in Gmail and Microsoft without full BIMI implementation, adding to the complexity of establishing clear trust signals.
Risk of imitation: There's a significant concern that even with SPF, DKIM, and DMARC in place, it could be possible to set up a lookalike domain with a logo, creating a highly convincing phishing scenario.
Hope for certification: Many marketers anticipate that major mailbox providers will eventually require certified BIMI logos (via VMCs) to ensure the authenticity of displayed brand images.
Wild west environment: The current state of email logo display is often described as unregulated, with various unofficial methods coexisting with standardized approaches.
Key considerations
Strategic logo display: Choose logo display methods that align with your overall email security strategy and the level of trust you want to convey. For Microsoft, manual verification offers an additional layer of security.
Address potential spoofing: Even as you strive for logo display, ensure your core email security protocols (like DMARC) are robust to counter potential brand impersonation attempts using lookalike domains. This is part of a broader strategy to prevent phishing warnings in Gmail.
Consistent branding: While challenging, aim for consistent logo display across major email clients to reinforce brand identity and prevent user confusion.
Email signature security: Consider the security of your overall email signature, including logos, to protect against phishing and unauthorized use.
Marketer view
An email marketer from Email Geeks suggests that Gmail's JSON-LD annotations, which allow setting up an email icon, could be mistaken for BIMI passing, potentially enabling spoofing. This raises concerns about the integrity of email trust signals, especially since the annotation currently appears to work only on mobile apps and not desktops.
19 Oct 2020 - Email Geeks
Marketer view
An email marketer from Email Geeks states that logos can appear in Gmail and Microsoft without BIMI, noting the confusion surrounding how Gmail's BIMI pilot integrates with other logo display methods. This makes the overall process of ensuring a brand's logo is consistently and authentically displayed quite complex for senders.
19 Oct 2020 - Email Geeks
What the experts say
Experts in email deliverability and security provide a more technical perspective on logo display, often emphasizing the underlying authentication protocols and the nuances of how various mailbox providers interpret and display brand indicators. They clarify that not all visual cues are true trust signals and highlight the ongoing efforts to standardize and secure brand representation in the inbox.
Key opinions
BIMI pilot status: Gmail's BIMI implementation is primarily within a pilot program, meaning not all senders can display logos via BIMI unless they are part of it. Other methods are often in play.
Beyond BIMI: Email experts acknowledge that alternative approaches, such as JSON-LD annotations or setting up sender profiles, can also lead to logo display, but these typically require specific engagement and authentication with Gmail directly.
No inherent trust: It's critical to understand that many logo display methods, especially the 'hacks,' do not inherently convey a genuine trust signal. True trust comes from robust email authentication like DMARC.
Reputation is vital: For any logo to be displayed, particularly on domains that might appear similar to legitimate brands, a solid sender reputation is a prerequisite for acceptance by mailbox providers.
Evolving standards: The landscape of email brand indicators is dynamic, with expectations that certified logos will become a more standard requirement in the future for stronger sender identity verification.
Key considerations
Beyond visual cues: While logos are visually appealing, focus on foundational email authentication (SPF, DKIM, DMARC) as the true indicators of sender legitimacy. This helps avoid issues like Gmail's 'This message seems dangerous' alerts.
DMARC for trust: BIMI's reliance on DMARC makes it the strongest current method for verified logo display. Ensure your DMARC policy is set to quarantine or reject to fully leverage its benefits.
Comprehensive security approach: Beyond logo display, a comprehensive email security strategy is necessary to combat sophisticated threats like phishing. This includes robust email threat defense.
Monitor and adapt: Continuously monitor your email deliverability and how your brand's identity is presented across different clients, adapting to new requirements and security best practices.
Expert view
An expert from Email Geeks clarifies that Gmail logo display via BIMI is limited to pilot participants, while annotations and other methods exist. However, these alternative methods do not inherently convey trust signals, emphasizing the need for authentic engagement and strong authentication practices with Gmail for logo visibility.
19 Oct 2020 - Email Geeks
Expert view
An email deliverability expert from SpamResource suggests that the complexity of email authentication standards like SPF, DKIM, and DMARC is often underestimated. They are crucial not only for ensuring email deliverability but also for enabling advanced features like brand logo display, acting as foundational elements for sender trust.
01 Jan 2024 - SpamResource
What the documentation says
Official documentation and industry standards provide the foundational rules for how email logos should be displayed and authenticated. These sources emphasize the importance of robust authentication protocols like DMARC for secure brand representation and highlight the specific technical requirements for elements like BIMI SVG files. They also underscore the commitment of major mailbox providers to fighting abuse and ensuring legitimate sender identity.
Key findings
DMARC enforcement for BIMI: BIMI strictly requires a DMARC policy of 'quarantine' or 'reject' for logos to be displayed, ensuring strong authentication alignment.
SVG file requirements: BIMI logos must adhere to specific SVG file format requirements, including secure HTTPS hosting and specific SVG attributes. More details on BIMI SVG file requirements.
Verified Marks Certificates (VMCs): VMCs are becoming increasingly important for BIMI, providing cryptographic proof that the logo legitimately belongs to the sending organization, adding a layer of security against brand impersonation.
Sender guidelines: Major email providers like Google and Microsoft issue explicit guidelines for display names and sender identity, which impact how logos and brand elements are treated. This ensures that the email display name and associated logo are clear and truthful.
Layered security: Email clients implement multiple layers of security to detect and prevent phishing and spam, which means that even with a logo, a poor sending reputation or authentication failures can lead to emails being blocked or flagged.
Key considerations
Adhere to BIMI specifications: If aiming for BIMI logo display, strictly follow the technical specifications for your DMARC record and SVG image to ensure compatibility across supporting email clients.
Consider VMCs: As VMCs become more widespread, investing in one will be crucial for achieving the highest level of trust and logo display across supporting platforms. Learn more about BIMI accredited certificate providers.
Understand provider policies: Familiarize yourself with the specific display and security policies of major mailbox providers like Google and Microsoft to ensure your emails and logos are presented as intended. For instance, AdminDroid provides a guide on how to monitor spam detection reports in M365.
Integrate authentication: Treat logo display as an extension of your email authentication efforts, ensuring that SPF, DKIM, and DMARC are robustly implemented and monitored to prevent issues like DMARC verification failures.
Technical article
Documentation from MarTech's report on Google's guidelines instructs senders not to include subject or message content in display names and specifies that display names should never be used for deceptive purposes. This clear guidance aims to maintain user trust and prevent misleading sender identification.
15 Mar 2025 - MarTech
Technical article
Security documentation from Exclaimer outlines best practices for email signature security, including the recommendation for centralized email management. This approach helps organizations maintain consistent brand representation and protect against unauthorized use of logos and signatures, thereby mitigating potential risks from impersonation.