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How can I display my logo in Gmail and Microsoft, and what are the potential security risks?

Summary

Displaying your brand's logo in recipient inboxes in Gmail and Microsoft can significantly boost brand recognition and user trust. However, achieving this is not always straightforward, as various methods exist, each with its own technical requirements and security implications. While technologies like BIMI (Brand Indicators for Message Identification) are designed to provide a verified logo display based on strong email authentication, other less secure methods also allow logos to appear, raising concerns about potential spoofing and 'fake trust' signals. This overview explores the different avenues for logo display, the security risks involved, and how email marketers, experts, and official documentation view this evolving landscape.

What email marketers say

Email marketers often navigate a complex environment when trying to ensure their brand's logo appears consistently and securely across different email clients. Their primary focus is usually on maximizing brand visibility and trust, but they frequently encounter confusion regarding the various mechanisms (BIMI, annotations, profile setups) and their interplay. There's a shared concern about the potential for 'fake trust' signals if logo display isn't adequately secured by underlying authentication.

Marketer view

An email marketer from Email Geeks suggests that Gmail's JSON-LD annotations, which allow setting up an email icon, could be mistaken for BIMI passing, potentially enabling spoofing. This raises concerns about the integrity of email trust signals, especially since the annotation currently appears to work only on mobile apps and not desktops.

19 Oct 2020 - Email Geeks

Marketer view

An email marketer from Email Geeks states that logos can appear in Gmail and Microsoft without BIMI, noting the confusion surrounding how Gmail's BIMI pilot integrates with other logo display methods. This makes the overall process of ensuring a brand's logo is consistently and authentically displayed quite complex for senders.

19 Oct 2020 - Email Geeks

What the experts say

Experts in email deliverability and security provide a more technical perspective on logo display, often emphasizing the underlying authentication protocols and the nuances of how various mailbox providers interpret and display brand indicators. They clarify that not all visual cues are true trust signals and highlight the ongoing efforts to standardize and secure brand representation in the inbox.

Expert view

An expert from Email Geeks clarifies that Gmail logo display via BIMI is limited to pilot participants, while annotations and other methods exist. However, these alternative methods do not inherently convey trust signals, emphasizing the need for authentic engagement and strong authentication practices with Gmail for logo visibility.

19 Oct 2020 - Email Geeks

Expert view

An email deliverability expert from SpamResource suggests that the complexity of email authentication standards like SPF, DKIM, and DMARC is often underestimated. They are crucial not only for ensuring email deliverability but also for enabling advanced features like brand logo display, acting as foundational elements for sender trust.

01 Jan 2024 - SpamResource

What the documentation says

Official documentation and industry standards provide the foundational rules for how email logos should be displayed and authenticated. These sources emphasize the importance of robust authentication protocols like DMARC for secure brand representation and highlight the specific technical requirements for elements like BIMI SVG files. They also underscore the commitment of major mailbox providers to fighting abuse and ensuring legitimate sender identity.

Technical article

Documentation from MarTech's report on Google's guidelines instructs senders not to include subject or message content in display names and specifies that display names should never be used for deceptive purposes. This clear guidance aims to maintain user trust and prevent misleading sender identification.

15 Mar 2025 - MarTech

Technical article

Security documentation from Exclaimer outlines best practices for email signature security, including the recommendation for centralized email management. This approach helps organizations maintain consistent brand representation and protect against unauthorized use of logos and signatures, thereby mitigating potential risks from impersonation.

18 Jul 2024 - Exclaimer

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