Political campaign email strategies often appear to defy conventional deliverability wisdom, regularly reaching inboxes despite high send volumes, frequent sending, and potentially contentious content. This summary explores common perceptions and expert insights into why these emails might still bypass spam folders, examining the unique dynamics of political messaging and the evolving landscape of mailbox provider filtering.
Key findings
Engagement driven: Despite potentially aggressive sending tactics, high recipient engagement (opens and clicks) is a critical factor for inbox placement. Mailbox providers prioritize mail that users actively interact with.
No special whitelisting: There is generally no evidence that ISPs or mailbox providers broadly whitelist political campaigns, aside from specific trials like one Google explored but did not adopt.
Risk of poor practices: Many political campaigns are prone to bad practices, such as purchased lists or a disregard for traditional permission, which can lead to deliverability issues.
Security vulnerabilities: Campaigns often face significant cybersecurity risks due to temporary staff and fast-paced operations, making them high-value targets for malicious actors.
Key considerations
Recipient value: Focusing on the perceived value to the recipient, rather than solely on campaign needs, is crucial for maintaining engagement and avoiding spam filters. This includes sending relevant and up-to-date content in a rapidly moving news cycle.
Avoiding over-complication: Excessive personalization logic can lead to unintended consequences, as seen with campaigns that inadvertently create internet memes from their messages. Simplicity can be key.
Planning ahead: For intense, short-term sending periods like political campaigns, advance planning is essential to manage volume and maintain sender reputation. See our guide on how email deliverability works in the current marketing landscape.
Security integration: Security should not be an afterthought, especially given the high risk of cyberattacks targeting campaign data and systems. This is particularly relevant for maintaining a strong email domain reputation. A detailed article on email marketing for political campaigns highlights additional best practices.
What email marketers say
Email marketers often observe political campaign emails hitting primary inboxes with surprising consistency, even when perceived sending practices might suggest otherwise. This observation raises questions about whether these campaigns leverage advanced strategies or benefit from unique treatment by mailbox providers, and what lessons (or warnings) can be drawn for other high-volume senders.
Key opinions
Breaking rules: Many marketers feel political campaigns seemingly break common deliverability rules, such as list acquisition and aggressive sending frequency, yet still achieve inbox placement.
High volume and frequency: The sheer volume and high frequency of political emails, often multiple times a day for extended periods, is a notable characteristic.
List acquisition concerns: There is a perception that political lists are often bought or acquired through less-than-ideal methods, which would typically harm deliverability for commercial senders. We explore this further in our piece on political list practices.
Content similarity: Some marketers find the content of political emails, particularly their direct donation asks, to be comparable to spam, yet they often avoid the junk folder.
Data append practices: Personalization may occur through data appending, even on non-permissioned contacts, which can result in recipients receiving messages addressed to others in their household, or even spam texts.
Key considerations
Deliverability challenges: Despite appearances, political email deliverability is a challenging environment, and improvements in practices are needed, potentially driven by updated requirements from major mailbox providers.
Spam filter efficacy: Marketers recognize that Gmail and other filters are likely catching more political email than users realize, despite some messages getting through. For more on this, see why political campaign emails go to spam.
Short-term tactics: Political senders may use short-term spammer tricks that work temporarily until they are caught, rather than relying on inherent whitelisting.
Engagement as a rule: The core principle of email deliverability, even for political campaigns, is engagement. If recipients consistently open and click, mail will likely inbox, regardless of how lists were acquired or how aggressively messages are sent. A resource from EmailTooltester.com highlights strategies for creating vote-worthy content.
Marketer view
Marketer from Email Geeks states that political campaigns seem to violate nearly every deliverability guideline, yet their emails consistently arrive in the primary inbox, sometimes multiple times daily. They suspect lists might be purchased and observe high sending frequencies and massive volumes, which typically trigger spam filters.
04 Sep 2024 - Email Geeks
Marketer view
Marketer from Email Geeks highlights that the aggressive, direct donation asks in political emails, combined with content often resembling spam, make it puzzling how they manage to bypass spam filters and land in the inbox so consistently. They question the underlying mechanisms that allow this.
04 Sep 2024 - Email Geeks
What the experts say
Email deliverability experts often analyze political campaign email strategies due to their unique characteristics and the challenges they pose to traditional deliverability norms. Experts provide insights into the real reasons why these emails might land in the inbox and highlight the specific risks and considerations associated with political sending.
Key opinions
Engagement over rules: The fundamental principle of email deliverability boils down to engagement. If recipients actively engage with emails (e.g., high open and click rates), even non-permissioned lists can achieve pristine deliverability, as seen with some unique campaign models.
No general whitelisting: Mailbox providers do not generally make blanket filter exceptions for political senders. Campaigns typically scrape by until caught, or employ short-term tactics.
ISP-specific support desks: Some mailbox providers, like Google, may have dedicated teams or support desks for political campaigns, recognizing the unique nature of this mail flow.
Google’s political program: Google did trial a program for political campaigns to bypass spam filtering, but it was not widely adopted, indicating a general reluctance to create special exceptions. Read more on this on isipp.com.
Key considerations
Lessons from failures: Working with political campaigns often highlights what not to do in email marketing, such as overcomplicating personalization or neglecting security.
Spam filter indifference: Spam filters do not care about a campaign's urgency or political importance. Senders must adhere to deliverability best practices to ensure messages reach the inbox, as the mailbox provider controls their domain.
Security vulnerabilities: Political campaigns are high-value targets for state-level threat actors, and their fast-paced, volunteer-heavy environments often lead to lax security, exposing them to significant cybersecurity issues like DDoS attacks or data manipulation. Improving deliverability necessitates strong security.
Adaptation to new requirements: Recent updates from major mailbox providers like Yahoo and Google are likely to help improve sending practices by making it harder for bad actors to scrape by. Ensuring proper email authentication (SPF, DKIM, DMARC) is critical.
Expert view
Deliverability expert from Email Geeks notes that they have worked on numerous presidential, congressional, and senatorial campaigns across both political parties and have never encountered a situation where political emails consistently inbox with ease. They suggest that reports of effortless deliverability are often exaggerated.
04 Sep 2024 - Email Geeks
Expert view
Deliverability expert from Email Geeks states that Google did conduct a trial specifically for spam filtering in political campaigns, but ultimately decided not to implement it broadly. This indicates that widespread whitelisting of political mail by major providers is not the standard.
04 Sep 2024 - Email Geeks
What the documentation says
Official documentation and best practice guides from major mailbox providers and email service providers offer a consistent view on fundamental deliverability principles that apply to all senders, including political campaigns. While political mail has unique characteristics, adherence to these core guidelines remains essential for consistent inbox placement.
Key findings
Sender reputation is key: A strong sender reputation is crucial for achieving high deliverability rates and ensuring messages reach intended recipients. This includes domain and IP reputation.
Engagement metrics matter: Inbox providers heavily weigh positive engagement signals, such as opens, clicks, and replies, while negative signals like spam complaints, unsubscribes, and bounces can severely impact deliverability.
Authentication standards: Proper implementation of SPF, DKIM, and DMARC is fundamental for proving sender legitimacy and preventing spoofing. Failing to authenticate emails can lead to automatic blocking or placement in the spam folder.
List hygiene is vital: Regularly cleaning email lists to remove inactive, invalid, or problematic addresses helps prevent bounces and spam trap hits, which can damage sender reputation.
Key considerations
Content quality: Mailbox providers analyze email content for spammy characteristics, including excessive capitalization, exclamation marks, suspicious links, and image-to-text ratios. Balancing urgent political messaging with good content practices is crucial.
Monitoring and testing: Consistent monitoring of deliverability metrics (e.g., open rates, click-through rates, complaint rates) and conducting email testing are essential for identifying and addressing issues quickly. See our guide on best practices for email testing.
Complaint rates: High complaint rates are a strong negative signal to ISPs. Even in polarizing political contexts, managing complaint rates through clear opt-in and easy unsubscribe options is vital to avoid being blacklisted (or blocklisted). A Twilio blog post provides further insight.
Transparency and consent: Even with political exemptions or specific regulations, ensuring clear consent from recipients (preferably double opt-in) reduces complaints and enhances engagement. Mailbox providers prioritize mail that recipients genuinely want to receive.
Technical article
Documentation from Twilio advises that good email deliverability is about ensuring emails avoid the spam folder and successfully land in the recipient's inbox. They outline practical steps to improve this, emphasizing the importance of getting messages to the intended audience.
20 May 2024 - Twilio
Technical article
Documentation from Data Axle stresses that maintaining a strong email sender reputation is absolutely essential for achieving high deliverability rates. They explain that a good reputation ensures that messages consistently reach their intended recipients, bypassing spam filters.