In 2022, real-time blocklists (RBLs) and other forms of email blocklists continued to serve a role in spam prevention, yet their effectiveness was subject to nuanced discussion among deliverability professionals. While some maintain their importance as a first line of defense, others highlight their limitations against sophisticated spammers and the need for more comprehensive filtering strategies. They are often seen more as 'canary indicators' for senders to monitor their reputation rather than definitive spam filters for receivers.
Key findings
Continued Relevance: RBLs are still viewed as effective tools by some for detecting and preventing spam and phishing, potentially stopping a significant portion (up to 50%) of unwanted traffic.
Evolving Threats: Spammers constantly adapt, making purely IP-based blocklists less effective against sophisticated attacks that bypass simple content filters.
False Positives: A significant drawback is the risk of false positives, where legitimate mail is mistakenly blocked, causing deliverability issues.
Layered Approach: Blocklists are increasingly seen as one component of a broader anti-spam strategy, rather than a standalone solution.
Sender Utility: For senders, blocklists primarily function as indicators of reputation issues, signaling a need for internal review and remediation.
Key considerations
Transparency and Criteria: The lack of clear listing and delisting criteria, along with poor communication from some blocklist operators, remains a challenge for senders.
Business Models: Some blocklists face criticism for perceived unfair practices, such as requiring payment for delisting, which can be seen as a ransom scheme.
IPv6 Adoption: The rise of IPv6 presents a new frontier for blocklists, with some already listing IPv6 addresses, but broader adoption and effectiveness are still developing. You can learn more about this in a guide to RBLs.
Sender Best Practices: Maintaining a good sender reputation, avoiding spam, and correctly configuring email authentication protocols like SPF, DKIM, and DMARC are crucial for avoiding blocklists. Read more on DMARC, SPF, and DKIM.
Email marketers and deliverability specialists frequently encounter blocklists, often viewing them as a necessary but imperfect part of the email ecosystem. Their experiences highlight both the utility of blocklists as a warning signal and the frustrations caused by a lack of transparency or overly aggressive listing policies. They emphasize the need for blocklists to provide more actionable insights to help senders resolve underlying issues effectively.
Key opinions
Transparency Needed: Marketers desire blocklists to provide specific reasons for listings, such as a pristine trap hit or form abuse, to help pinpoint and address problems.
Actionable Feedback: A key issue is that blocklists often just state an IP or domain is blocked without offering sufficient information for senders to identify and fix the root cause.
Utility for ESPs: Blocklists are considered valuable for ESPs to find and remove bad actors, especially since spammers frequently change domains and hop between different providers.
False Positive Risk: Marketers are concerned about false positives, particularly when too many DNSBLs are used with low thresholds, potentially blocking legitimate email.
Confirmed Opt-In (COI) Debate: Some marketers question why a lack of COI would lead to a major blocklist listing, especially when it results from common issues like typos hitting spam traps.
Key considerations
Proactive Monitoring: Even with their flaws, marketers understand the necessity of proactive blocklist monitoring to catch issues early and protect sender reputation.
Cost-Benefit Analysis: While some blocklists offer paid delisting, marketers question the value and ethics of such schemes, seeking more affordable and legitimate solutions.
Adaptability: Marketers recognize that spammers often blend into the traffic of large ESPs, underscoring the challenge of identification and removal within high-volume environments. This is a crucial aspect of why emails go to spam.
Comprehensive Approach: For complete spam prevention, marketers should combine blocklist monitoring with robust email authentication and content filtering, as discussed by SpamTitan.
Marketer view
Marketer from Email Geeks expresses desire for helpful RBLs that provide transparent reporting on listing reasons, such as pristine traps, form abuse, or complaints.
13 Jan 2022 - Email Geeks
Marketer view
Marketer from Email Geeks states that a major issue with RBLs is their lack of information, providing only a You're blocked! message without further details.
13 Jan 2022 - Email Geeks
What the experts say
Experts in email deliverability offer a critical perspective on RBLs and blocklists, acknowledging their historical significance but emphasizing their limitations in the face of evolving spam tactics. They advocate for a balanced view, seeing blocklists as valuable indicators for senders and a tool for encouraging good behavior, rather than the primary defense mechanism against all forms of spam.
Key opinions
Professionalism Metrics: The professionalism of a blocklist can be assessed by its listing criteria and the transparency and responsiveness of its operators.
Sender Responsibility: Many blocklist operators may not fully realize that senders are often the primary users of their feedback for self-correction, not just ISPs for filtering.
Limited Direct Filtering: IP-based blocklists are generally not very effective at stopping sophisticated spam that isn't easily caught by advanced content filters.
Incentive for Good Behavior: Blocklists primarily provide leverage to encourage good sending practices among generally well-meaning ESPs and senders.
Disputed Listing Practices: Some blocklists are criticized for listing policies that penalize IPs for even a single spam trap hit, affecting nearly everyone.
Key considerations
The Risk of Spite Listings: Open criticism of some blocklists can lead to retaliatory listings, highlighting a concerning lack of accountability in parts of the industry. This mirrors challenges discussed regarding the relevance of certain blocklists.
Challenges for New Blocklists: Establishing a new and genuinely helpful blocklist in the current environment is seen as highly challenging due to technical complexities and the existing landscape.
Feedback Loop Design: Operators must balance providing useful feedback with the risk of spammers abusing automated systems to game the blocklisting process.
Market Dominance: Some very large ESPs are perceived as too big to block, allowing them to sometimes send spam with impunity, which undermines the blocklist system. This problem is also relevant to major mailbox provider deliverability.
Expert view
Expert from Email Geeks observes that blocklist professionalism can be measured by listing criteria and the communication of those in charge, noting that some fail on both counts.
13 Jan 2022 - Email Geeks
Expert view
Expert from Email Geeks warns against openly criticizing certain blocklists due to risks of spite listing entire organizations.
13 Jan 2022 - Email Geeks
What the documentation says
Official documentation and research on RBLs and blocklists consistently highlight their foundational role in combating spam. While acknowledging their effectiveness, the documentation often implicitly or explicitly points to the need for senders to implement robust authentication protocols and maintain high sending hygiene to avoid listings. It also touches upon the inherent trade-offs, such as the potential for false positives, which necessitate careful configuration and management.
Key findings
Core Function: RBLs and DNSBLs are defined as lists of IP addresses suspected of sending spam, primarily used to prevent unwanted email from reaching inboxes.
Anti-Spam Efficacy: They are widely considered effective cybersecurity solutions for detecting and preventing spam-like behaviors, including phishing, by blocking email-borne threats.
Strategic Purpose: Blocklists are often developed to address specific gaps in anti-spam measures or for particular purposes within a network's security framework, as documented by Abusix.
Mitigation Strategy: Enabling RBLs is a straightforward approach that can stop a significant portion of spam traffic (e.g., up to 50%) at the server level, according to Rackspace documentation.
Reputation Aggregators: Organizations like Spamhaus and SORBS act as reputation block lists, compiling spam reports from various sources to identify problematic IPs.
Key considerations
Avoiding Blacklisting: To avoid RBL blacklisting, senders must prioritize not sending spam, correctly configuring security protocols like SPF, DKIM, and DMARC, and actively monitoring their email sending health.
Limitations: Despite their effectiveness, RBLs have limitations and are often complemented or superseded by more modern spam filtering techniques.
False Positive Management: While effective, the risk of false positives is a recognized drawback, requiring careful consideration when implementing RBLs into a spam filtering system. Learn more about the impact of DNSBLs on deliverability.
Evolving Standards: Some blocklists may offer faster and more secure threat reporting via DNS queries compared to older methods like rsync, indicating an evolution in how threat data is disseminated, which is explored further in how email blacklists work.
Technical article
Documentation from Acoustic states that RBLs are a highly effective cybersecurity solution for detecting and preventing spam and phishing behaviors, serving as a critical first line of defense.
10 Jul 2022 - Acoustic
Technical article
Documentation from SpamTitan Email Security acknowledges that while RBLs can be effective tools for blocking spam, they carry the inherent risk of false positives, which legitimate emails may face.