The presence of multiple or external domains within an email significantly influences sender reputation and deliverability. While not inherently problematic, the reputation of each linked or embedded domain, including those used for images or tracking, contributes to the email's overall trustworthiness as perceived by inbox providers. Mail servers, such as Gmail, Microsoft 365 Exchange Online Protection, and Cisco ESA, meticulously evaluate all resources in a message - domains, URLs, links, images, and IPs - to develop a combined reputation. If any of these external domains have a poor, suspicious, or untrusted reputation due to user interactions, blacklisting, or association with spam, it can severely degrade the deliverability of the entire email, regardless of the primary sending domain's standing. An excessive number of external links, especially to unfamiliar or newly registered sites, can also raise red flags, increase the email's spam score, and signal a higher risk, potentially mimicking phishing attempts. Proper domain alignment and authentication through mechanisms like DMARC, SPF, and DKIM are crucial as misaligned or unauthenticated external domains can be viewed as suspicious or fraudulent. For optimal deliverability, it is advisable to use reputable, relevant, and ideally dedicated domains for all content and tracking purposes, warming up new domains to establish a positive reputation.
12 marketer opinions
The presence of various domains within an email is a key factor influencing sender reputation and deliverability. Spam filters and inbox providers meticulously evaluate every linked or embedded domain, not just the primary sending one. If any external domain is unfamiliar, lacks a positive reputation, or is associated with spam, it can significantly degrade the sender's standing. An excessive number of external links, particularly to unrelated or untrusted sites, can signal suspicious activity, such as phishing attempts, leading to emails being flagged or directed to spam folders. Although a uniform domain presence is often seen as a best practice, ISPs ultimately weigh the combined reputation of all domains alongside user engagement signals to determine an email's trustworthiness.
Marketer view
Marketer from Email Geeks shares that it is possible some ISPs consider the reputation of one domain to impact the reputation of another domain also present in the email, as "domain reputation" depends on each ISP's system. He also states that aligning all domains is a best practice when possible, but not doing so will not necessarily negatively impact your reputation and deliverability.
24 Apr 2023 - Email Geeks
Marketer view
Marketer from Email Geeks summarizes that if a linked domain (Domain B) is sending bad reputed campaigns from different sources, then the reputation of the primary domain (Domain A) having URLs of Domain B is likely to suffer. He concludes that while uniformity in domains within headers is good, if there is a mismatch, the combined reputation along with user engagement is what Gmail will use to decide and assign reputation.
8 Oct 2021 - Email Geeks
5 expert opinions
Inbox providers employ a comprehensive evaluation method for email deliverability, scrutinizing every domain present within a message-from the primary sending domain to those used for links, images, and click tracking. While including multiple or external domains isn't inherently detrimental, the individual reputation of each contributes to the email's overall trustworthiness. A single domain with a poor reputation, often due to negative user interactions, can critically undermine deliverability, potentially diverting the entire email to the spam folder. Essential to maintaining a strong sender reputation is the proper implementation of email authentication protocols like DMARC, SPF, and DKIM for all domains involved. Misalignment or a lack of proper authentication for external domains, especially tracking domains and short URLs, can trigger red flags, making the email appear suspicious or fraudulent and thereby jeopardizing its delivery. To mitigate these risks, senders are advised to use reputable, relevant, and ideally dedicated domains for all email components, coupled with a systematic warming-up process for any new domain-IP combinations.
Expert view
Expert from Email Geeks explains that the presence of more than one domain in an email is not inherently a marker of a bad message. However, if any domain mentioned in the email has a poor reputation, that poor reputation may cause the mail to be filtered. Email reputation is tied to how users interact with the mail, meaning if mail with a certain URL is unwanted, it creates a bad reputation. Gmail, as a primary ISP, looks at every resource in a message together (domains, URLs, links, images, IPs) to develop a combined reputation for that email. If a good reputation domain is used with an IP that hasn't sent mail for it before, that specific domain and IP combination will need to be warmed up. If a domain has a bad enough reputation, it will send mail to the bulk folder regardless of other factors.
31 Jul 2021 - Email Geeks
Expert view
Expert from Spam Resource explains that email authentication mechanisms like DMARC, SPF, and DKIM are crucial for domain reputation. Using multiple or external domains, especially if not properly authenticated or if they are misaligned with the sending domain, can lead to brand spoofing and negatively impact deliverability as inbox providers might see them as suspicious or fraudulent.
11 Jun 2022 - Spam Resource
5 technical articles
For optimal email deliverability, the reputation of every domain within a message, including those that are external or linked, is critically important. Leading email providers and security systems, such as Google's Postmaster Tools, Microsoft 365's Exchange Online Protection, Twilio SendGrid, AWS SES, and Cisco ESA, each employ sophisticated URL filtering and reputation analysis. This means emails containing links to multiple external domains, especially those considered untrusted, suspicious, or newly registered, can trigger protective filters. Such content is often flagged, increasing the email's spam score, potentially leading to it being marked as spam or even a phishing attempt, thereby undermining the sender's reputation and preventing successful inbox placement.
Technical article
Documentation from Google Postmaster Tools Help explains that URL reputation is a factor influencing email deliverability. Emails containing links to domains with poor or suspicious reputations can negatively affect the sender's deliverability, as Google's filters assess the trustworthiness of all linked content.
18 Aug 2023 - Google Postmaster Tools Help
Technical article
Documentation from Microsoft Learn details that Microsoft 365's Exchange Online Protection (EOP) uses URL filtering to protect against malicious links. Emails with multiple external domains, especially those leading to untrusted or newly registered sites, can trigger these filters, impacting sender reputation and deliverability by being marked as spam or phishing attempts.
22 Jun 2022 - Microsoft Learn
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