Using S3 buckets for image hosting in email campaigns is a common and robust solution due to their scalability and reliability. However, their impact on email deliverability and sender reputation primarily hinges on the custom domain used to serve those images, rather than the underlying S3 infrastructure itself. Major email clients like Gmail and Outlook.com proxy images, which helps to mask the direct S3 IP from recipients and mitigate any general reputation concerns tied to AWS. Despite this, the reputation of the custom domain hosting the images remains paramount, as spam filters thoroughly analyze all linked domains, flagging those that are suspicious, new, or associated with malicious activity.
Employing a dedicated, clean custom domain for image hosting offers significant advantages: it enhances brand consistency, builds recipient trust, and isolates your email assets from potential issues affecting shared hosting environments. Furthermore, maintaining strict security configurations for S3 buckets, optimizing images for fast loading, and securing image delivery over HTTPS are critical considerations. Ultimately, a strong, consistent, and well-maintained custom domain for image hosting signals legitimacy to both recipients and spam filters, directly contributing to a positive sender reputation and improved email deliverability.
12 marketer opinions
While Amazon S3 buckets offer a reliable and scalable foundation for hosting email images, their direct influence on email deliverability is often secondary to the custom domain used to serve those visual assets. It is this custom domain that plays a pivotal role in shaping sender reputation and influencing how spam filters evaluate email content. Filters meticulously examine all embedded links, including those for images, meaning a suspicious or new domain can flag an otherwise legitimate email. Email clients frequently proxy images, which masks the underlying S3 IP address from the recipient, but this does not diminish the critical importance of the custom domain's established reputation. Employing a dedicated custom domain for image hosting offers multiple advantages: it reinforces brand consistency, fosters recipient trust by presenting a unified and recognizable online presence, and acts as a buffer against potential issues originating from shared hosting environments. Furthermore, meticulous attention to S3 bucket security, rigorous image optimization for rapid loading, and securing image delivery via HTTPS are essential practices. These technical considerations, combined with a strong, clean custom domain, collaboratively signal legitimacy to both recipients and spam filters, thereby enhancing deliverability and solidifying sender reputation.
Marketer view
Email marketer from Email Geeks initially states that using S3 for image assets should not inherently cause a deliverability issue. She later clarifies that the content within the email's HTML is most important, and some spam filters, especially B2B filters, actively click on links within the email.
21 Apr 2024 - Email Geeks
Marketer view
Email marketer from Email Geeks explains that many email platforms, like IBM WCA, utilize CDNs such as CloudFront for image hosting. He notes that these often use dedicated or custom domains for image assets, such as contentz.mkt####.com or client-provided domains. He also points out that image hosting can be secured over HTTPS, which another marketer, LoriBeth Blair, confirms requires an SSL certificate and coordination between the client's DNS and the ESP's provisioning team.
16 Feb 2024 - Email Geeks
3 expert opinions
These expert insights consistently underscore that the domain used to host email images is a significant factor in deliverability and sender reputation. While robust platforms like S3 provide the hosting infrastructure, the reputation of the specific domain serving those images profoundly influences how Internet Service Providers, ISPs, evaluate an email. Experts emphasize that images and their associated links carry their own unique reputation, distinct from the main sending domain. Leveraging a well-regarded, controlled custom domain for image hosting is crucial, as ISPs actively assess this domain's standing. Using a custom domain, rather than potentially problematic third-party or shared URLs, helps insulate your email's integrity. Conversely, an image hosting domain with a poor or questionable reputation can significantly harm deliverability, even for otherwise legitimate emails, leading them straight to the spam folder. Therefore, maintaining a clean, branded, and protected custom domain for images is a fundamental practice for ensuring emails consistently reach the inbox.
Expert view
Expert from Email Geeks explains that images and links carry their own reputation, and while a large service like AWS may have reputation issues, using their URLs directly could cause problems. He recommends branding links to your own domains to avoid third-party reputation concerns and to make it safer.
7 Jun 2024 - Email Geeks
Expert view
Expert from Word to the Wise explains that using a custom domain or a trusted CDN for image hosting positively affects email deliverability and reputation. Images hosted from a well-regarded custom domain or CDN are less likely to be blocked, as ISPs use the image hosting domain's reputation as a signal. Conversely, using a domain with a poor reputation for image hosting can lead to mail filtering.
16 Jun 2023 - Word to the Wise
5 technical articles
The interplay between S3 buckets and custom domains for image hosting significantly shapes email deliverability and sender reputation. While major email clients like Gmail and Outlook.com frequently proxy images, masking the underlying S3 IP, this protective layer does not negate the critical importance of the custom domain's reputation. Security and spam filtering services, including Spamhaus and Apache SpamAssassin, rigorously evaluate the reputation of every domain linked within an email, irrespective of its hosting provider. Consequently, an image-hosting custom domain flagged for suspicious activity or found on blocklists can lead to blocked images, display warnings, and severely compromise an email's ability to reach the inbox. Conversely, leveraging a Content Delivery Network, CDN, in conjunction with a custom domain not only accelerates image loading, improving the recipient experience, but also reinforces brand credibility and offers an additional layer of reputation control.
Technical article
Documentation from Google Help explains that Gmail proxies images through their own servers. This helps mask the original hosting IP (like an S3 bucket's IP) from the recipient, potentially reducing the direct impact of the image host's reputation on deliverability. However, if the custom domain used to serve the image is blocklisted or flagged for abuse, the images may still be blocked or display warnings, and image open tracking becomes less reliable for Gmail users.
9 Aug 2022 - Google Help
Technical article
Documentation from Microsoft explains that Outlook.com and other Microsoft email clients also proxy images through their servers. Similar to Gmail, this means the direct IP of your S3 bucket might not be immediately visible to the end user or directly affect deliverability. However, if the custom domain hosting the images is associated with malicious activity, it can still lead to images being blocked or quarantined, thus negatively impacting the email's appearance and indirectly, engagement and perceived sender reputation.
25 Sep 2023 - Microsoft Support
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